shirley hartnett
May 2025
We were given one week—seven days—to move our dad into memory care. No warning. No time to process. No paperwork. No chance to make other plans. Just a deadline. Like a door slammed shut
3.7(10 ratings)
Part of Good Shepherd Communities · all operators · 3 communities · 3.4★ average
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Good Shepherd Village at Endwell are split: some residents and families describe a well-kept campus with strong amenities and caring staff, while others report serious frustration with the admissions process and communication, especially around memory care transitions. The community offers a full continuum of care from independent living through skilled nursing on one campus.
AI-generated from reviews and community data.
Good Shepherd Village At Endwell is a senior living community in Endwell, New York offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 3.7 out of 5 across 10 reviews.
Good Shepherd Village at Endwell is a continuing care retirement community offering independent living, assisted living, and skilled nursing care in Endwell, New York. As the first fee-for-service continuing care retirement community in New York, it serves the Greater Binghamton area with a range of care options designed to meet residents' evolving needs.
The community is situated on 120 rolling acres overlooking Endwell Greens Golf Club, combining a country setting with convenient proximity to shopping, restaurants, doctor's offices, and other essential services. The campus features both one- and two-bedroom apartments with full kitchens, walk-in closets, and in-unit washers and dryers, as well as spacious cottage designs with master bedroom and bath suites, attached garages, and views of the rolling hillside. An enclosed walkway connects apartments to the Village Center, allowing residents to access dining and activities without exposure to weather.
Amenities and services included in the monthly fee encompass access to an on-site wellness and fitness center, an indoor heated swimming pool with open swim and water activities, and scheduled transportation to local shopping areas, entertainment events, and physician offices. A pub-style dining venue provides a casual gathering space for residents. The community also offers priority access to its assisted living and skilled nursing units on a fee-for-service basis, including special needs assisted living and enhanced special needs assisted living programs.
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Help Me Choose3.7overall · 10 ratings combined
3.7★ on Google (10)
shirley hartnett
May 2025
We were given one week—seven days—to move our dad into memory care. No warning. No time to process. No paperwork. No chance to make other plans. Just a deadline. Like a door slammed shut
Karen Archer
Aug 2024
This was several years ago but the reason I won’t consider them now is the way they treated my mother and I when I was trying to find quality memory care for her. They did schedule a visit but when it came time to apply they would not return my calls and refused to give us the time of day. I ran into the then admissions person at an Alzheimer’s walk at Otsingo I asked her why no one was getting back to me she shrugged her shoulders and walked away. It embarrassed me and broke my heart for my mom as she couldn’t understand why she wasn’t good enough.
Patrick Oconnor
Jul 2024
I have been trying to call admissions for two days to get information. Who answered refers me to admissions. I leave a message, to call me back and no one does. Costumer service and response are very low. I done trying at the facility.
Jen Mc Loone
Apr 2024
New additions and renovations currently going on. The apartments are updated and decorations throughout the building are tasteful. Meals are tasty!
Love Summer
Mar 2020
The Village at Endwell is an immaculate facility. The staff take pride in their work and there are so many options for senior living from the cottages, to assisted living, to the skilled nursing facility. There are lots of activities, a great library, pool, fitness center, and dining area to eat. It is beautiful here and I love it. The fees cover all kinds of things such as housekeeping, interior & exterior maintenance, meal allowances, cable/utilities, and more. So glad I came here.
3 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has plan of correction
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2026
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2026
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024
Install a two-hour-resistant firewall separation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2024
Establish policies and procedures including evacuation.
Severity C of L: potential for minimal harm, widespreadCorrected May 15, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 5, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2021
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2021
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2021
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Good Shepherd Village At Endwell offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Yes. Good Shepherd Village At Endwell lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Good Shepherd Village At Endwell is located at 14 Village Drive in Endwell, New York.
Good Shepherd Village At Endwell carries a 3.7 out of 5 rating from 10 Google reviews. Reviews for Good Shepherd Village at Endwell are split: some residents and families describe a well-kept campus with strong amenities and caring staff, while others report serious frustration with the admissions process and communication, especially around memory care transitions. The community offers a full continuum of care from independent living through skilled nursing on one campus. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Good Shepherd Village At Endwell had 3 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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