Marjie Taylor
Jul 2026
The nurse was very cold. My first visit with Fred. First thing she said Fred is not going to make ot in rehab. Gees he just had an amputation below the knee.
Good Samaritan Health Care Center
702 North 16th Avenue3.1(27 ratings)· Yakima average: 4.1
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1 / 2Quick Facts
- Total units
- 105
- Medicare rating
- 5 of 5
- Ownership
- For profit, Individual
- Certified beds
- 105
- Inspections
- View history (62 citations)
- Therapy services
- On-site PT, OT, and speech-focused rehab
- Management change
- Recently changed management to Regency
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Good Samaritan Health Care Center are decidedly mixed, with several families praising the rehab therapy team, nursing staff, and food quality during short-term stays, while a detailed critical review describes a serious decline in care quality tied to a change in management. Overall ratings reflect this split, with strong satisfaction on the rehab side but real safety and communication concerns raised by at least one family.
What reviewers praise
- Rehab therapy (PT/OT) praised for helping patients regain strength
- Nursing and CNA staff called attentive and professional
- Food quality repeatedly praised, even called institutional-exceeding
- Social worker helped navigate insurance and Medicare appeals
- One reviewer had a private, quiet room during rehab stay
What reviewers flag
- One detailed report of medication mismanagement involving known allergies
- One report of staff neglecting a resident's needs at mealtime
- Concerns raised about inconsistent on-site physician availability
- One report of a nurse making an insensitive, discouraging comment
AI-generated from reviews and community data.
Good Samaritan Health Care Center is a senior living community in Yakima, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 27 reviews.
About Good Samaritan Health Care Center
Good Samaritan Health Care Center is a skilled nursing and rehabilitation facility in Yakima, Washington, providing professional medical assistance for seniors recovering from injury or illness. The community emphasizes individualized care that enables residents to live as independently as possible.
The center specializes in geriatric rehabilitation therapy, offering the latest equipment and individually tailored therapy programs to help residents regain strength, mobility, and speech following medical events. For those requiring ongoing medical support, Good Samaritan provides comprehensive long-term care with both medical and nonmedical assistance. The facility also offers respite care for family caregivers who need temporary relief from full-time caregiving responsibilities.
Nestled in the heart of eastern Washington, Good Samaritan Health Care Center is ideally located in a quiet residential area convenient to shops, restaurants, and entertainment options. Yakima offers breathtaking scenery and is renowned for its world-class wineries, thriving arts and culture scene with numerous museums, galleries, and music venues, as well as several lovely parks for enjoying Washington summer days.
Types of Care at Good Samaritan Health Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Good Samaritan Health Care Center
3.1overall · 27 ratings combined
3.1★ on Google (27)
Lori smith
Oct 2025
BEWARE!!! In the past, Good Samaritan Nursing Home had a great reputation, but since changing to Regency, the quality of care has plummeted. If I could , I would rate them a ZERO! Now, the most important thing to them is the dollar, not the patient. Please read carefully before entrusting your loved one to their care. The administration's focus has clearly shifted to cost cutting and profit. Rather than staffing locally, doctors are now flown in. This creates an unacceptable lack of continuity and accessibility. Local nurses and staff do not have any idea when a physician will be on site next. If you or your loved one has a medical issue and are not on the doctor's schedule for that specific day, you are out of luck. My mother is highly allergic to many different medications, a critical detail the facility was aware of. Upon arrival, they took her off her existing blood pressure medication and placed her on something new. When she began complaining of severe nerve pain that we believe was related to the change, the staff ignored her complaints and kept administering the prescription instead of involving a doctor to change the medications. My mother suffered with excruciating nerve pain for two months and ultimately decided to go to Prosser Hospital (on her own accord) to get the issue resolved (which they did in one visit). The level of disregard for a patient suffering and known allergies is unacceptable and dangerous. The general staff behavior is unacceptable. Too often, they spend more time gossiping in corners than they do taking care of the residents. (As seen in other reviews as well) My mother told me of a disturbing incident during dinner where one elderly lady was shaking so badly she was dropping her food on the floor. Instead of assisting her, staff members cornered up and gossiped, forcing another resident to step in and help the woman with her meal. This is a clear demonstration of neglect and complete failure to prioritize patient dignity and needs. Good Samaritan used to be one of the best facilities in Yakima Valley, but the decline under Regency is shocking. The facility is now bottom of the list. They have demonstrated that they are not equipped or willing to handle complex medical needs or provide basic, compassionate care. Seek care elsewhere
Steve Francis
Mar 2025
After an accident at home and subsequent surgery, I was faced with selecting a skilled nursing facility for my rehabilitation. I confidently left the decision to my wife, and I’m grateful I did. Upon arriving at my room, I was pleasantly surprised to find it was a private space. With no roommate, I enjoyed uninterrupted sleep without the distraction of snoring or television noise. The room was spacious and quiet, providing a peaceful environment whenever needed. More importantly, the staff was exceptional. The nurses displayed professionalism and went above and beyond to assist with my pain management upon arrival. As my pain subsided, they ensured I received my medications correctly and on time, which made a significant difference in my recovery. The Certified Nursing Assistants (CNAs) became a familiar presence, starting each day with a knock at my door around 6:30 am to take my vitals and weigh me. Their daily support was invaluable throughout my stay. The Physical and Occupational Therapists were dedicated to helping me regain my strength and independence after my fall. They expertly prepared me to return home capable of caring for myself with minimal assistance. Additionally, my Social Worker tirelessly managed the intricacies of my insurance and Medicare coverage. After about three weeks, Medicare initially denied further skilled nursing treatment, prompting us to appeal their decision, which we successfully challenged every week. Kathie and I are profoundly grateful for the outstanding care and treatment I received at Good Samaritan in Yakima and the quality of the kitchen services. The food surpassed my expectations for an institutional setting, and I was genuinely impressed as someone with a culinary background. So, a big KUDOS to Good Samaritans!
Debbie R Beach Voelker
Mar 2025
The entire team, from start to finish, gave my husband wonderful care during his short-term rehab stay. From Erica for making it possible, to Team 5 (Hi Becky), to Carrie, to the Rehab team for OT/PT, to the food (thank you Libby), my husband was well taken care of. He is well on his way to a full recovery that was made quicker and easier because of Good Sam and their expert guidance and attention. We highly recommend them (thank you Mary for referring them to us).
Kristina Bays
Oct 2024
I can't say enough how amazing and wonderful the staff at Good Sam are! My mom was treated post hip surgery there for several weeks. They took such good care and still are even after discharge, wow too notch! I'd recommend this facility to any family. The food, the care, everyone, even housekeeping. Anyone that works at Good Samaritan has a stake in all patient care. Thank you to everyone on floor 5 and to anyone who helped my mom
Government Inspection History
9 inspection visits in the last three years, 62 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 18, 2025Fire Safety StandardHealth Standard10 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2025
Nov 14, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025
Oct 7, 2024Fire Safety StandardHealth Standard23 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024
Aug 29, 2024Health Complaint1 citation
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024
Jul 1, 2024Health ComplaintInfection Control1 citation
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 5, 2024
Jun 4, 2024Health Complaint2 citations
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2024
Feb 12, 2024Infection ControlNo citations
Sep 25, 2023Infection ControlNo citations
Aug 15, 2023Fire Safety StandardHealth ComplaintHealth Standard24 citations
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2023
Honor the resident's right to manage his or her financial affairs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2023
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Good Samaritan Health Care Center offer?
Good Samaritan Health Care Center offers Skilled Nursing / Long Term Care.
Where is Good Samaritan Health Care Center located?
Good Samaritan Health Care Center is located at 702 North 16th Avenue in Yakima, Washington.
What do families say about Good Samaritan Health Care Center?
Reviews for Good Samaritan Health Care Center are decidedly mixed, with several families praising the rehab therapy team, nursing staff, and food quality during short-term stays, while a detailed critical review describes a serious decline in care quality tied to a change in management. Overall ratings reflect this split, with strong satisfaction on the rehab side but real safety and communication concerns raised by at least one family.
How did Good Samaritan Health Care Center do on recent health and safety inspections?
Good Samaritan Health Care Center had 9 government inspection visits in the last three years, with 62 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Good Samaritan Health Care Center?
Submit the Request Information form on this page, or contact Good Samaritan Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Good Samaritan Health Care Center? Claim this listing to update photos, pricing, and details. It's free.
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