MyLivingChoice

Good Choice Home Health

1117 N Hollywood Way, Suite B

3(4 ratings)· Burbank average: 4.7

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Good Choice Home Health

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2015
Ownership
Privately owned agency
Therapy services
Physical, occupational, and speech therapy delivered at home
Medicare quality rating
1.5 out of 5 stars from Medicare
Medicare certification
Medicare certified since 2015

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Good Choice Home Health is a privately owned, Medicare-certified home health agency in Burbank. Reviews are split: two families report nurses repeatedly failing to show up, while one family praises compassionate, communicative caregivers. Medicare rates its patient care quality 1.5 out of 5 stars.

What reviewers praise

  • One family praised kind, patient, respectful caregivers
  • One reviewer described excellent communication with the family
  • Offers nursing, PT, OT, speech therapy, and social services
  • Medicare-certified since 2015

What reviewers flag

  • Two reviewers report scheduled nurse visits that never happened
  • One family waited two months for a nurse after a hip fracture
  • Medicare quality-of-care rating is low at 1.5 out of 5
  • Only four Google ratings, so limited feedback overall

AI-generated from reviews and community data.

Good Choice Home Health is a home health agency serving Burbank, California offering Home Health. Families rate it 3.0 out of 5 across 4 reviews.

About Good Choice Home Health

Good Choice Home Health is a Medicare-certified home health agency serving Burbank, CA and has been Medicare certified since 2015. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Good Choice Home Health 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Good Choice Home Health

Home Health

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Reviews of Good Choice Home Health

3overall · 4 ratings combined

3★ on Google (4)

Narine Gasparian

Jul 2026

via Google ↗ · Report

GOOD CHOICE HOME HEALTH WAS AMAZING!<br>Our family is so grateful for the exceptional care the home health team provided to my grandmother. Every caregiver treated her with kindness, patience, and respect, making her feel comfortable and cared for every day. They were not only professional and dependable but also genuinely compassionate, taking the time to get to know her and support her with a smile.<br><br>Their communication with our family was excellent, and they always made us feel informed and reassured. Knowing my grandmother was in such caring hands gave us tremendous peace of mind. We truly appreciate everything they did for her and would highly recommend this home health agency to anyone looking for compassionate, high-quality care for a loved one.

Narine Gasparian

Jul 2026

via Google ↗ · Report

GOOD CHOICE HOME HEALTH WAS AMAZING! Our family is so grateful for the exceptional care the home health team provided to my grandmother. Every caregiver treated her with kindness, patience, and respect, making her feel comfortable and cared for every day. They were not only professional and dependable but also genuinely compassionate, taking the time to get to know her and support her with a smile. Their communication with our family was excellent, and they always made us feel informed and reassured. Knowing my grandmother was in such caring hands gave us tremendous peace of mind. We truly appreciate everything they did for her and would highly recommend this home health agency to anyone looking for compassionate, high-quality care for a loved one.

Kristy Crow

Jul 2025

via Google ↗ · Report

My mom broke her hip 2 months ago and we have been waiting 2 months for a nurse to show. She gives a date and time and never shows. over over over and over again. Is it ok to leave a patient with no help or anything? She has had to do everything alone we do not work in the medical field yet the so called nurse who got her license from a cracker jack box never shows up.

Rusty Bolts

Jul 2025

via Google ↗ · Report

I don’t even want to give one star. I would not recommend this company. They say they are coming and never show. This is not the first time. So if you need home care look to another company 😭

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By submitting, you're okay with us and Good Choice Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Good Choice Home Health is a Medicare-certified home health agency (certified since 2015). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1094%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

34 completed patient surveys, 14% response rate.

Hospital outcomes

  • Discharged to the community80%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral89%US 94%
  • Patients got better at walking or moving around55%US 83%
  • Patients got better at getting in and out of bed52%US 83%
  • Patients got better at bathing51%US 86%
  • Patients' breathing improved31%US 85%
  • Patients got better at taking medications correctly41%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations6%US 61%

Service area

Good Choice Home Health reports serving 126 ZIP codes, including Bakersfield, Los Angeles, Long Beach, Palmdale, Lancaster, Victorville, Canoga Park, Carson, Compton, Delano and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059692. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Good Choice Home Health offer?

Good Choice Home Health offers Home Health.

Where is Good Choice Home Health located?

Good Choice Home Health is located at 1117 N Hollywood Way, Suite B in Burbank, California.

What do families say about Good Choice Home Health?

Good Choice Home Health carries a 3.0 out of 5 rating from 4 Google reviews. Good Choice Home Health is a privately owned, Medicare-certified home health agency in Burbank. Reviews are split: two families report nurses repeatedly failing to show up, while one family praises compassionate, communicative caregivers. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Good Choice Home Health?

Yes. Good Choice Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Good Choice Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Good Choice Home Health?

Submit the Request Information form on this page, or contact Good Choice Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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