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Goldwater Care Pontiac

1225 South Ewing Drive

3.9(11 ratings)

Goldwater Care Pontiac — photo 11 / 5

Quick Facts

Total units
90
Rehab Services
Wound care and physical therapy offered on-site
Outdoor Feature
Small pond attracts wildlife on the grounds

What Families Think

Reviews of Goldwater Care Pontiac are sharply divided: several families praise attentive CNAs, active therapy programs, and a clean, well-run building, while others describe serious neglect, understaffing, and slow billing resolution after a resident's death. The facility offers short-term rehab and long-term skilled nursing care in a rural Illinois setting.

The Good

  • Attentive, compassionate CNAs praised by multiple reviewers
  • Facility described as clean and well-maintained
  • Active daily activities and physical therapy programs
  • Administrator and department staff described as responsive
  • Scenic grounds with courtyards and a wildlife pond

The Bad

  • Multiple reports of understaffing and inattentive night-shift care
  • One serious report of neglect and care errors
  • One report of a months-long delay refunding fees after a resident's death

AI-generated from reviews and community data.

About Goldwater Care Pontiac

Goldwater Pontiac Nursing Home is a skilled nursing and rehabilitation facility in Pontiac, Illinois, offering short-term rehabilitation and long-term care services. The facility is part of the Goldwater Care network and staffs dedicated professionals focused on delivering personalized, compassionate care to residents.

The clinical team—including doctors, nurses, therapists, and support staff—works together to develop individualized treatment plans that coordinate all aspects of care. Services include rehabilitation, wound therapy, and physical therapy, with the care team maintaining communication with family members throughout the recovery process.

The facility features inviting residential rooms, warm fireplaces, comfortable relaxation areas, and an on-site salon. Residents have access to enjoyable activities, social gatherings, and meals prepared on-site. The grounds offer outdoor space with scenic views and sunsets where residents can spend time outside.

Nestled in the rural countryside of Illinois, Goldwater Pontiac is designed to provide a home-like setting that values each resident's independence, comfort, and well-being. The facility welcomes visitors and is committed to ensuring resident happiness through attention to both large and small needs.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 11 ratings combined

3.9★ on Google (11)

Kellie Brown

Jul 2025

via Google

I would never recommend this place for your loved ones. The lack of care is atrocious. The staff sleeps at night instead of caring for their patients. When something is said nothing gets done. The errors that are made are going to cost someone their life if things don’t change. Do not place your loved ones here. There are much better facilities elsewhere

Tricia C

Jun 2025

via Google

Goldwater Care in Pontiac is a well-run facility that truly stands out. The building is spacious and well-maintained, offering a comfortable environment for residents. The CNAs are excellent—attentive, compassionate, and they build strong rapport with residents. The nursing staff provides thoughtful, skilled, and personalized care, and they work closely with families to keep them involved and informed. Daily housekeeping keeps the facility clean and welcoming. Residents benefit from a dedicated activities team that offers engaging daily programs. The administrator is highly involved and leads a responsive, approachable team across departments—social services, billing, HR, and nursing. The dining area is beautiful, and the kitchen staff work hard to provide quality meals. Family involvement is encouraged, and the facility as a whole strives to make everyone—residents and their loved ones—feel like part of the Goldwater family. The multiple courtyards and floral landscaping add a peaceful, home-like touch to the environment.

daniel baskin

May 2025

via Google

This place is not fantastic it’s horrible. They overwork the staff they barely have and aren't attentive to the residents. I would never recommend any of my family to this establishment. If i could give no stars i would. Need improvements swiftly or be reported.

Troy Williamson

Apr 2023

via Google

My Mother is a resident here. Staff is attentive and caring. They have wonderful and inventive activities. Highly recommended. UPDATE: my Mother passed and it has now been over 6 weeks and no refund of the thousands of dollars we are owed. Was told it might take 6 weeks and now being told 3 months. This is unacceptable.

Adam Kaplan

Apr 2023

via Google

One of the most unbelievably amazing Nursing Homes!! I’ve been to a bunch but never seen this level of care while still feeling like it’s family. Highly recommend Goldwater.

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Frequently Asked Questions

What types of care does Goldwater Care Pontiac offer?

Goldwater Care Pontiac offers Skilled Nursing / Long Term Care.

Where is Goldwater Care Pontiac located?

Goldwater Care Pontiac is located at 1225 South Ewing Drive in Pontiac, Illinois.

What do families say about Goldwater Care Pontiac?

Reviews of Goldwater Care Pontiac are sharply divided: several families praise attentive CNAs, active therapy programs, and a clean, well-run building, while others describe serious neglect, understaffing, and slow billing resolution after a resident's death. The facility offers short-term rehab and long-term skilled nursing care in a rural Illinois setting.

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