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Golden Heart Home Healthcare

181 State St #2

4.2(10 ratings)· Springfield average: 4.2

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Golden Heart Home Healthcare, photo 11 / 3

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Golden Heart Home Healthcare is a home health and hospice provider in Springfield, Massachusetts, with a mixed but generally positive reputation among families. Several reviewers praise the caregivers' compassion and professionalism, while a few report frustrating scheduling and communication problems.

What reviewers praise

  • Caregivers described as compassionate and respectful
  • Praised for professionalism and dedication to clients
  • Helps clients remain safe and independent at home
  • Reviewers highly recommend for dependable care

What reviewers flag

  • One report of a doctor missing an appointment with no rescheduling
  • Multiple reports of staff mishandling names and phone messages
  • Some reviewers describe scheduling as unprofessional

AI-generated from reviews and community data.

Golden Heart Home Healthcare is a home health agency serving Springfield, Massachusetts offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 10 reviews.

About Golden Heart Home Healthcare

Golden Heart Home Healthcare is a home health agency in Springfield, Massachusetts.

Families rate Golden Heart Home Healthcare 4.2 out of 5 based on 10 Google reviews.

Contact the agency directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Golden Heart Home Healthcare

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Golden Heart Home Healthcare

4.2overall · 10 ratings combined

4.2★ on Google (10)

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Nuha Nsaif

Jun 2026

via Google ↗ · Report

I cannot say enough good things about Golden Heart Home Healthcare. From the very first interaction, their team was kind, responsive, and genuinely caring. They treat their clients with dignity, respect, and compassion, making a real difference in the lives of both the individuals they care for and their families. It’s rare to find a company that combines professionalism with such a personal touch. I highly recommend Golden Heart Home Healthcare to anyone looking for dependable and compassionate home care services.

Aman Chuwan

Jun 2026

via Google ↗ · Report

Golden Heart Home Healthcare truly lives up to its name. Their team is compassionate, professional, and dedicated to providing exceptional care to their clients. They go above and beyond to ensure individuals can remain comfortable, safe, and independent in their own homes while giving families peace of mind. The caregivers are attentive, respectful, and genuinely care about the well-being of those they serve.

H L

Jun 2025

via Google ↗ · Report

They called me by three times. They cannot get the messages and my name even correctly. I made appointment too, and they cannot get the The message or my name even. This is ridiculous

toria april

Mar 2022

via Google ↗ · Report

Doctor didn’t show up for appointment and refused to give a new appointment. Overal very unprofessional.

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Frequently Asked Questions

What types of care does Golden Heart Home Healthcare offer?

Golden Heart Home Healthcare offers Home Health.

Where is Golden Heart Home Healthcare located?

Golden Heart Home Healthcare is located at 181 State St #2 in Springfield, Massachusetts.

What do families say about Golden Heart Home Healthcare?

Golden Heart Home Healthcare carries a 4.2 out of 5 rating from 10 Google reviews. Golden Heart Home Healthcare is a home health and hospice provider in Springfield, Massachusetts, with a mixed but generally positive reputation among families. Several reviewers praise the caregivers' compassion and professionalism, while a few report frustrating scheduling and communication problems. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Golden Heart Home Healthcare?

Submit the Request Information form on this page, or contact Golden Heart Home Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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