1 / 5CMS Care Compare
Reviews for Glendale Healthcare Center are sharply divided: many families praise the rehab team, cleanliness, and attentive nursing staff, while a notable number of reviewers report serious neglect, unresponsive care, and one report of a resident's death. The facility has received an AHCA Silver Quality Award, but the spread between glowing and alarming reviews suggests inconsistent experiences.
AI-generated from reviews and community data.
Glendale Healthcare Center is a senior living community in Glendale, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 24 reviews.
Glendale Healthcare Center is a boutique-style, 48-bed skilled nursing facility located in Glendale, California. The community specializes in skilled nursing services designed to help residents recover from surgery, injury, or serious illness, while also emphasizing individual recognition, purpose, and continued connection to meaningful relationships.
The rehabilitation team develops individualized care plans intended to maximize functional independence. Physical therapy focuses on strengthening the lower body and balance to support secure mobility, while occupational therapy addresses functional mobility and strengthening of both upper and lower body extremities. Speech therapy services include assessment of speech and swallowing difficulties, with treatment plans tailored to each individual.
Short-term patients receive physical, occupational, and speech therapy from the rehabilitation team, with the goal of returning them to their previous lifestyle. The long-term care program serves patients with serious, ongoing health conditions or disabilities, with the aim of helping each person reach their highest level of function.
Glendale Healthcare Center has been recognized with the AHCA Silver Quality Award, reflecting the team's commitment to care and continual improvement. Every patient receives a personalized evaluation that informs an individual care plan combining comprehensive medical and rehabilitation services.
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Help Me Choose3.8overall · 24 ratings combined
3.8★ on Google (24)
Sebastian Santiago
Jul 2026
I have a relative there whose social worker and case manager are so horrible and terrible. They just want her to be sent to a nursing facility known for abuse, dragging her from the floor onto the ground, full of bruises. I’d post the pictures, but they’re too graphic. These people have no soul; they pretend to be your friends. Please be mindful and do not share. They will pass your family member to a different person if you find a place that will take them.
Rubi Ureta
Feb 2026
This is the 2nd time I was on this facility,first was my hip replacement surgery, 2 years ago and the 2nd is my knee replacement surgery just recently on jan.16 of this year I was there for rehab, there rehab team are amazing with their Boss Leo, I want to thank the rehab team, Ted, L,, Jack and Julie, also thanks to Tiffany and Crystal the one that runs the facility, and also to all the nurses especially Emily.. thank you very I would highly recommend this facility to everyone.. Thank you for all the staff!!!!
Marine Galadjian
Apr 2025
My father in law has been at this facility for a few months now. The staff is very friendly, professional, caring and knowledgeable. They take great care of my father in law and are attentive to all his needs. Visiting hours are very flexible and facility is very clean.
Rollie McPhagerson
Dec 2024
Filled with some of the most incompetent staff ever, they are not able to care for patients with simple needs. Half the people are not even knowledgeable about patient care. They also turn away potential patients by spreading a flu outbreak narrative. Plus their patients have a high hospital readmission rate. Highly avoid.
Liseth
May 2023
My mom was here for two weeks after a surgery. The staff were very friendly and knowledgeable. They were all very professional and caring for my mom. My had a great experience with them even though she did not want to stay in a nursing home. They took very care of my mom and we’re attentive to her and her needs. Visiting hours were flexible and you can come see your loved one without a hassle. My mom recommends this place and I recommend it as well.
5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Meet requirements for the use and maintenance of medical gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024
Include a process for Emergency Preparedness collaboration.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 22, 2024
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 22, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Glendale Healthcare Center offers Skilled Nursing / Long Term Care.
Glendale Healthcare Center is located at 1208 S. Central Ave in Glendale, California.
Reviews for Glendale Healthcare Center are sharply divided: many families praise the rehab team, cleanliness, and attentive nursing staff, while a notable number of reviewers report serious neglect, unresponsive care, and one report of a resident's death. The facility has received an AHCA Silver Quality Award, but the spread between glowing and alarming reviews suggests inconsistent experiences.
Glendale Healthcare Center had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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