MyLivingChoice

Gentiva Hospice

3801 W Main St Suite A

3.8(8 ratings)· Russellville average: 4.5

Own this agency? Update your listing · Marketing for operators

Gentiva Hospice, photo 11 / 4

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Gentiva Hospice in Russellville are mixed, with several families praising specific nurses and aides for compassionate, responsive care during a loved one's final days, while other reviewers describe feeling dismissed, isolated, or even harassed by staff. The experience appears to vary significantly depending on which caregiver or nurse a family was assigned.

What reviewers praise

  • Nurses praised for compassion and quick response
  • Staff helped arrange bed and supplies fast
  • Aides took time to comfort patients and family
  • Nurse handled final arrangements so family could grieve
  • Follow-up check-ins after a patient's death

What reviewers flag

  • One report of harassment by an employee
  • One reviewer felt dismissed and unsupported by staff
  • One family went through seven different nurses
  • Inconsistent compassion reported across different staff members

AI-generated from reviews and community data.

Gentiva Hospice is a home health agency serving Russellville, Arkansas offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.8 out of 5 across 8 reviews.

About Gentiva Hospice

Gentiva Hospice is a home health agency serving clients in Russellville, Arkansas. The agency provides hospice care that allows patients to remain at home with family support, delivering equipment, nursing, and aide services.

Reviewers frequently praised the speed of initial response and the emotional support staff provided to families navigating end-of-life care. Several families described nurses as caring and attentive during patients' final days, and noted that staff took time to explain the hospice process and involve families in decision-making. One reviewer wrote, "They explained the process and made sure we were comfortable with every thing they did." However, reviews are mixed regarding overall experience and responsiveness, with some families reporting feeling isolated or dismissed by staff.

Types of Care at Gentiva Hospice

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Gentiva Hospice

3.8overall · 8 ratings combined

3.8★ on Google (8)

S Shelton

Dec 2025

via Google ↗ · Report

I struggled with leaving a one star review. But the truth is, I have never felt more isolated and dismissed as a solo. Caregiver with a loved one handling an overwhelmingly awful diagnosis then after one week of dealing with this company and there’s sister site in Conway. It’s left me with quite the awful feeling and I know there is a way for you to do your job without making a family go through that. So that’s what the one star is for, just lack of compassion and empathy, or if they have it it’s for someone else other than me or my family. It makes me less likely to except any help in the future because I think it’ll have devastating consequences.

Liz Knight

Aug 2023

via Google ↗ · Report

I am currently being harassed by one of your employees and You don't seem to want to put an end to this. Sure hope her patients get better treatment.aicen

CRYSTAL MILLER

Feb 2023

via Google ↗ · Report

Our experience with Gentiva and it's employees was priceless to our family. Our mom did not want to ho into a nursing home, so we decided to have her live with us. All the hospice staff made their first visit within days, they were able to immediately get us a bed and everything else needed, and they eased all our concerns. Unfortunately, our mom died a month into service. Monica was her Aide and she not only bathed her, but took time to listen to her talk and comfort her. Kelli, her nurse, was just an amazing person. She came at the drop of a hat to get her meds or whatever was needed.The day mom passed, Kelli took care of everything; allowing the family to grieve. She made sure that time was allowed for distant family to say last goodbyes. She even checked in us later in the week to ensure nothing was needed. She was not only their for our mom, but made us feel confident when things were hard and offered us reassurance as we went through the process. I can't say enough for Gentiva and their staff.

Kelsey Pendergraft

Dec 2022

via Google ↗ · Report

My grandpa had to go into hospice care earlier this year. Our family was really unsure of what was to come but Gentiva Hospice was so helpful. They explained the process and made sure we were comfortable with every thing they did and left all decision making up to us. The nurses were the most caring I have ever dealt with and they were amazing care givers to my grandpa in his final days. I will always be so thankful for how comfortable they kept my grandpa in his final days and the support they provided my family. Gentiva hospice employees are truly a God send and they are amazing at what they do. In the future if anyone in my family ever needs hospice services again, they will be who we call. Thank you Gentiva Hospice for everything you do, it does not go unnoticed.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Gentiva Hospice?

By submitting, you're okay with us and Gentiva Hospice reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Gentiva Hospice offer?

Gentiva Hospice offers Home Health.

Where is Gentiva Hospice located?

Gentiva Hospice is located at 3801 W Main St Suite A in Russellville, Arkansas.

What do families say about Gentiva Hospice?

Gentiva Hospice carries a 3.8 out of 5 rating from 8 Google reviews. Reviews of Gentiva Hospice in Russellville are mixed, with several families praising specific nurses and aides for compassionate, responsive care during a loved one's final days, while other reviewers describe feeling dismissed, isolated, or even harassed by staff. The experience appears to vary significantly depending on which caregiver or nurse a family was assigned. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Gentiva Hospice?

Submit the Request Information form on this page, or contact Gentiva Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Gentiva Hospice? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Russellville.

Reading on this