Gentiva Health Services/Salisb
201 Security Street
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1987
Home Health Compare
Gentiva Health Services/Salisb is a home health agency serving Kannapolis, North Carolina offering Home Health.
About Gentiva Health Services/Salisb
Gentiva Health Services/Salisb is a Medicare-certified home health agency serving Kannapolis, NC and has been Medicare certified since 1987. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Gentiva Health Services/Salisb 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Gentiva Health Services/Salisb
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Medicare Quality of Care
Gentiva Health Services/Salisb is a Medicare-certified home health agency (certified since 1987). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety84%US 82%
321 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around89%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing87%US 86%
- Patients' breathing improved85%US 85%
- Patients got better at taking medications correctly83%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations65%US 61%
Service area
Gentiva Health Services/Salisb reports serving 30 ZIP codes, including Charlotte, Concord, Kannapolis, Albemarle, Badin, Biscoe, Candor, China Grove, Davidson, Harrisburg and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347170. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Gentiva Health Services/Salisb offer?
Gentiva Health Services/Salisb offers Home Health.
Where is Gentiva Health Services/Salisb located?
Gentiva Health Services/Salisb is located at 201 Security Street in Kannapolis, North Carolina.
Does Medicare cover care from Gentiva Health Services/Salisb?
Yes. Gentiva Health Services/Salisb is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Gentiva Health Services/Salisb?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Gentiva Health Services/Salisb?
Submit the Request Information form on this page to connect with Gentiva Health Services/Salisb and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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