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Gem City Nursing and Rehabilitation Center

323 Forest Avenue

3.4(34 ratings)· Dayton average: 4.1

Gem City Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
87
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
87
Facility capacity
Licensed for up to 87 residents
Hospice support
On-site hospice partner assists with end-of-life care
Therapy services
On-site physical therapy team supports recovery

What Families Think

Families describe Gem City Nursing and Rehabilitation Center as a caring, well-staffed skilled nursing facility where the social work team, nurses, and physical therapists go out of their way to support residents and their families. Multiple reviewers highlight a smooth transition process, attentive care during serious illness, and a clean, well-run environment. No pricing information is published, so families need to contact the community directly for cost details.

The Good

  • Staff described as attentive and caring by multiple families
  • Social worker Eric Doan repeatedly praised for guidance
  • Facility kept clean and well-maintained
  • Physical therapy team credited with fast patient recovery
  • Hospice partnership available for end-of-life care
  • Nurse-to-patient balance felt well managed, per one reviewer

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Gem City Nursing and Rehabilitation Center is a senior living community in Dayton, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 34 reviews.

About Gem City Nursing and Rehabilitation Center

Gem City Nursing and Rehabilitation Center is a 87-bed skilled nursing and long-term care facility in Dayton, Ohio. The facility was recently remodeled and serves residents requiring rehabilitation and ongoing nursing care.

Family experiences at Gem City are sharply divided. Positive reviewers consistently praise the nursing and aide staff for attentiveness and compassion, with several families highlighting specific staff members, particularly social worker Eric Doan and Director of Nursing Ken Chapman, for going above and beyond. Families note the facility maintains cleanliness and responsiveness to requests. However, critical reviews describe serious safety concerns: inadequate staffing stretched thin, gaps in specialized care (ventilator management, tracheotomy care), medical oversights during doctor vacancies, and failures in basic hygiene and hydration for total-care patients. One family wrote, "never once was my relative dirty" over two years of bedbound care, while another reported their father lost 10 pounds in four days and received inadequate water assistance.

The stark contrast between five-star and one-star accounts suggests outcomes may depend heavily on a resident's care category and individual staff assignments. The facility holds a 3.4 out of 5 rating based on 34 Google reviews.

Types of Care at Gem City Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Gem City Nursing and Rehabilitation Center

3.4overall · 34 ratings combined

3.4★ on Google (34)

Amanda Schrubb

Jul 2026

via Google

For a loved one on a ventilator do not go here. They had no doctor on site. They both were on vacation at the time of transport the whole week we were there. The ventilator kept alarming and they brought out a manual. They then said it was because it was on emergency mode. I looked up code and it was stating a trach leak. Needless to say after 6 days there my dad was rushed to the ER. He had to much co2 build up and had pneumonia. Went to kettering for a week and was already doing better. Then sent him to PAM rehabilitation in Miamisburg, less than 2 week off the ventilator and about to get his tummy peg out. He's doing much better. Kindred sucked too. But with all that said. They did have some really nice nursing staff that did try to help and comfort. And its hot in there and they didn't have enough supplies. Like gloves, sanitizer was not on any wall or room that I seen. For a nursing home you should have wipes, sanitizer in every room along with gloves. Half the staff I seen wasn't even wearing gloves. The place just wasn't sanitary in my opinion.

Nancy Gabriel

May 2026

via Google

There is no enough words to express my deepest gratitude to all the members of Gem city rehabilitation/nursing facility. I am quite uncertain about this place at first cuz I have never heard about them before. My greatest thanks goes first to Eric Doan the social worker assign to my mother. Every time I see any problem with the situation, he is always there for us to solve the problems. All the nurses of my mother who is 89 years old are excellent in their profession. Special thanks to Thai(morning shift nurse ) Meranda , CG and another Thai (night shift nurse). I cannot thank you guys enough for taking care of my mother. You guys runs the show over there. Also the CNA that works so hard and very prompt and quick to come in our room every time I get the call light . I will never forget you all most especially Yvette , Jasmine, Brie,Megan, Shantel and Jeremiah. This guys should have a raise for their great job 👏. (Mercedes should know this 😊) And of course thank you to the housekeepers Vi and Bryan for keeping my mom’s room always clean and shiny. This is the place to be for all your loved 🥰 ones. Thank you once again Queen Nancy

Neena

Apr 2026

via Google

Family has been here for months and the staff have been wonderful. They never complained and never felt like we were a burden when we had to call them almost every half hour to clean our grandma. When the AC went out they were kind enough to give us two fans. House keepers kept the place clean. If you want the floors swept and mopped everyday, you just have to ask and they do it right away. The aids are so fun to talk to. Everyone was kind and supported us through this hard time.

bookworm0492

Feb 2026

via Google

When my mom had a catastrophic seizure that left her gradually declining Gem City Rehab ended up being the best decision I made. It was close to home and when Medicare stopping paying my moms social security was more than enough to over the monthly costs. The staff were excellent and attentive and the facility was kept very clean. The facility is new after being remodeled and the nurse/patient balance felt very well managed and didn't seem like the nurses and doctors were being overwhelmed which allowed for more attention per patient. The social worker Eric Doan was exceptionally kind and helpful. He was always very easy to reach and was able to help facilitate reaching the nurses if there were any communication gaps while they were away from their desk. He also walked me through all of the processes and paperwork needed to make things affordable to help us in the long run.They have a hospice that comes into the facility if that time comes, Sanctuary, and they also did a great job in keeping me updated on my mothers status. They made the nightmare of dealing with my mother's impending death more bearable and gave me the space to grieve and focus on what was important instead of the administrative minutiae. I would recommend them to anyone.

Jen S.

Jan 2026

via Google

I cannot say enough good things about the care my sister received here. From day one, the Social Worker, Eric, was incredibly helpful, guiding us through every step of the process and making a stressful transition so much easier. He continued throughout my sister's stay to answer questions and support us in every possible way. The nursing staff is top-notch—always attentive, professional, and genuinely caring. Questions and requests were addressed promptly by Ken, Shayla, Dawn and Miranda and their team. A special shout-out to the Physical Therapists, Bob and Melissa, whose patience and expertise helped my sister make amazing progress. I can't believe how fast she has recovered! The facility itself is clean and comfortable, and the PT equipment didn't look over used, which gave our family great peace of mind. We toured several facilities before choosing this one, many of them much closer to home, but this one stood out as the best, and we were not disappointed.

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Government Inspection History

4 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint9 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 19, 2026

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 19, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 19, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026

Jul 1, 2025Fire Safety StandardHealth Standard6 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2025

Dec 5, 2019Fire Safety StandardHealth Standard17 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2020

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2020

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020

  • Meet other general requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 15, 2020

Oct 3, 2018Fire Safety StandardHealth Standard8 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2018

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2018

  • Install noncombustible or limited-combustible interior walls.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Gem City Nursing and Rehabilitation Center offer?

Gem City Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Gem City Nursing and Rehabilitation Center located?

Gem City Nursing and Rehabilitation Center is located at 323 Forest Avenue in Dayton, Ohio.

What do families say about Gem City Nursing and Rehabilitation Center?

Families describe Gem City Nursing and Rehabilitation Center as a caring, well-staffed skilled nursing facility where the social work team, nurses, and physical therapists go out of their way to support residents and their families. Multiple reviewers highlight a smooth transition process, attentive care during serious illness, and a clean, well-run environment. No pricing information is published, so families need to contact the community directly for cost details.

How did Gem City Nursing and Rehabilitation Center do on recent health and safety inspections?

Gem City Nursing and Rehabilitation Center had 4 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Gem City Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Gem City Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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