2.8(69 ratings)· Enid average: 3.8
Part of StoneGate Senior Living · 31 communities · 3.7★ average
CMS Care Compare
Reviews of Garland Road Nursing & Rehab are sharply mixed, with several families praising attentive rehab staff and physical therapy, while others describe serious lapses in basic care, communication, and cleanliness. Meal quality and staffing levels are recurring concerns across multiple reviewers.
AI-generated from reviews and community data.
Garland Road Nursing & Rehab is a senior living community in Enid, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 2.8 out of 5 across 69 reviews.
Garland Road Nursing & Rehabilitation Center is a skilled nursing and rehabilitation facility in Enid, Oklahoma, offering short-term skilled nursing, long-term care, respite care, and hospice services. The center combines skilled nursing and rehabilitative healthcare with spacious accommodations designed to provide a home-like experience during recovery and healing.
The facility delivers comprehensive healthcare services including skilled nursing care, inpatient rehabilitation, outpatient rehabilitation, and therapeutic services. Its clinical mission focuses on providing excellence in clinical care, rehabilitation, wellness, and supportive services while working to achieve better healthcare outcomes, lower costs, and improved clinician experience in partnership with acute care providers.
Garland Road accommodates all payor types, including private pay, Medicaid, and long-term care insurance. The center maintains a 5-star rating in Quality Measures from the Centers for Medicaid and Medicare Services and emphasizes continuous, compassionate care delivered by a dedicated healthcare team.
The facility offers upscale amenities and services as part of its commitment to a premium experience, including a concierge admissions process and meal service. The center is available 24/7 for inquiries and admissions support.
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Help Me Choose2.8overall · 69 ratings combined
2.8★ on Google (69)
Kristen Clark
Jun 2026
Overall a good stay for 2 week rehab. Meals went uneaten, so family brought them. Staff were polite and attentive, responding to call button quickly. Facility is clean. Physical therapy was very effective. Client went home on time. CNA Amber on 400 hall was very friendly and helpful.
Scott Allen
Jun 2026
My father was recently admitted to this facility. He is a middle stage dementia patient and wears hearing aids. The hearing aids are paramount to interacting with him. (more on this later) He is a fall risk. My mother addressed her concerns with him falling out of bed. The staff response was as follows: "We can put some pads down in case he falls and hopefully he won't injure himself" Medical staff that has never seen him or evaluated him, told only the patient (a dementia patient) that he had suffered a stroke.---not the case at all. I want him clean, treated with dignity, safe and a modicum of attention paid to him. During the last visit, at roughly 2pm: -He was sitting by himself in a wheelchair facing the wall. -He looked disheveled, unkept and did not have his hearing aid on. The staff mentioned he was uncooperative and unresponsive. Without the hearing aids, he cannot hear well at all. The longer he goes without wearing them, the worse it gets through the course of the day. The only reason he is here is due to the urgency on our (the family side of things) This will not be our long term choice. Not happy with this facility at all. EDIT: Its been a week and still no response from the director. Its at the point where I am going to put a camera in his room EDIT PART II: Still no response from the director. We have moved him to a different facility. Its a contrast in the best of the best vs the worst of the worst - Garland Road being the latter. ******EDIT PART III — Four months later, still no response.***** It has now been approximately four months since this review was posted, and Garland Road has still not responded. Not to apologize. Not to explain. Not to acknowledge what happened. Nothing. That silence feels very consistent with our experience there. We are still working to undo the damage this facility did. My father is no longer at Garland Road, but the consequences of his time there did not end the day we moved him. That is the part families need to understand. A terrible facility does not just create a bad experience. ----------------------------------------------------------------------------------------------- It can leave your loved one worse than when they arrived, and then you are left trying to repair what should never have been broken in the first place. --------------------------------------------------------------------------------------------- My father was a vulnerable dementia patient. He was a fall risk. He needed hearing aids to communicate. These were not complicated needs. These were basic, obvious, essential parts of caring for him. Garland Road failed at the basics every.step.of.the.way. They failed to treat him with the level of attention and dignity a vulnerable person deserves. They failed to communicate with our family. They failed to respond when concerns were raised. And now, months later, they have failed to even acknowledge a public review describing those failures. We moved him to another facility, and the contrast was immediate. That made the Garland Road experience even more disturbing, because it proved that what we were asking for was not unrealistic. It was normal care. Basic care. Human care. I would not trust Garland Road with someone I love. I would not trust them with someone I merely liked. And after what my family experienced, I would strongly urge anyone considering this facility to look very carefully, ask hard questions, document everything, and understand exactly what kind of place you are dealing with before leaving a vulnerable family member in their care.
Teresa Avery
Apr 2026
This is not someplace you want to leave a family member, unless you can be there with them daily. Some of the staff is nice and will help the residents, but the majority of them are just there for a paycheck and do not care. They are not friendly or helpful to visitors. The odors in the halls are nauseating. The residents cannot get bathed, as there is not sufficient or willing staff to accommodate their needs or requests. The quality of food continues to deteriorate. The administrator WILL NOT return calls or pick up calls to discuss the issues. My dad became very depressed in the time he was at this facility. After moving him, he is amazed at how much better his situation is now and his spirits are improving.
Sharon Milburn
Dec 2025
Meals at Garland Road leaves a lot to be desired. Eating in rooms is the worst..9am cold breakfast is terrible. Some meals are so spicy or not good they are sent back not eaten. Thank goodness for light snacks family and friends bring residents. A surprise visit at meals from Inspector would be interesting.
Karla Shields
Nov 2025
My 88 year old mother stayed for 2 weeks during her rehab after falling and fracturing her hip. The staff were friendly and accommodating to my requests, food service was good, and the outdoor space was fantastic for taking mom on wheelchair walks. Like all places - it is understaffed- so family members need to be there to support and care for their loved ones. I also appreciated the family room as I was able to work while being close to mom. The residences were very friendly and the open living tv space was nice. The only reason I am giving it a 4 is the smell and shared rooms. Recommend bringing a room plug-in 😊
6 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 9, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 9, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Ensure the activities program is directed by a qualified professional.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2023
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Garland Road Nursing & Rehab offers Skilled Nursing / Long Term Care.
Garland Road Nursing & Rehab is located at 1404 North Garland Road in Enid, Oklahoma.
Reviews of Garland Road Nursing & Rehab are sharply mixed, with several families praising attentive rehab staff and physical therapy, while others describe serious lapses in basic care, communication, and cleanliness. Meal quality and staffing levels are recurring concerns across multiple reviewers.
Garland Road Nursing & Rehab had 6 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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