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Frontier St. Elias - Palo Verde

4910 Palo Verde Ave

3(2 ratings)· Fairbanks average: 4.4

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Frontier St. Elias - Palo Verde, photo 1

Quick Facts

Ownership
Owner-operated, single-site community

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There is very limited review information available for this community, with only one detailed account on record. That reviewer felt the day-to-day care was compassionate, but described a serious unresolved dispute with the owner over missing belongings and a promised reimbursement that was never paid.

What reviewers praise

  • Reviewer described care as compassionate and appropriate

What reviewers flag

  • One report of missing resident belongings after passing
  • One report of owner failing to follow through on promised reimbursement over a year
  • Very few reviews available to gauge overall experience

AI-generated from reviews and community data.

Frontier St. Elias - Palo Verde is a senior living community in Fairbanks, Alaska offering Assisted Living.

About Frontier St. Elias - Palo Verde

Frontier St. Elias - Palo Verde is an assisted living community in Fairbanks, Alaska.

One reviewer reported a serious concern about missing resident belongings and an unresolved reimbursement issue that persisted over an extended period despite repeated promises from management. This experience suggests potential gaps in accountability and follow-through with residents' families.

Types of Care at Frontier St. Elias - Palo Verde

Assisted Living

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Reviews of Frontier St. Elias - Palo Verde

3overall · 2 ratings combined

3★ on Google (2)

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Emily Magnuson

Feb 2026

via Google ↗ · Report

$350 of resident's clothing (new with tags) went missing between their passing and when I collected their belongings. Lisa the owner promised to reimburse the value of the items that I planned to return to the store, given they were still tagged. After ONE YEAR, Lisa has promised me at least twice that a reimbursement check would be issued, but nothing was ever sent. Multiple texts, phone calls, voicemails left with no response. Care seemed compassionate and appropriate, but I feel lied to by owner of this business.

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By submitting, you're okay with us and Frontier St. Elias - Palo Verde reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Frontier St. Elias - Palo Verde offer?

Frontier St. Elias - Palo Verde offers Assisted Living.

Where is Frontier St. Elias - Palo Verde located?

Frontier St. Elias - Palo Verde is located at 4910 Palo Verde Ave in Fairbanks, Alaska.

What do families say about Frontier St. Elias - Palo Verde?

Frontier St. Elias - Palo Verde carries a 3.0 out of 5 rating from 2 Google reviews. That reviewer felt the day-to-day care was compassionate, but described a serious unresolved dispute with the owner over missing belongings and a promised reimbursement that was never paid. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Frontier St. Elias - Palo Verde?

Submit the Request Information form on this page, or contact Frontier St. Elias - Palo Verde directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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