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Fremont Healthcare Center

39022 Presidio Way

2.7(22 ratings)· Fremont average: 4.3

Fremont Healthcare Center, photo 11 / 5

Quick Facts

Total units
115
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
115
Care setting
Skilled nursing with dedicated COVID isolation unit
Rehab services
On-site physical, occupational, and speech therapy
Dietary care
Registered dietician oversees physician-ordered meals

What Families Think

Reviewers describe a wide gap between one glowing account of long-term compassionate nursing care and multiple serious complaints about neglect, theft, and unsanitary conditions. Most reviews report understaffing, poor hygiene, and dangerous lapses in basic care, though one family credits specific staff members for years of attentive support.

The Good

  • One family praised nurses' years of compassionate end-of-life care
  • Named staff members received specific gratitude from a family
  • Rehabilitation includes physical, occupational, and speech therapy
  • Dedicated COVID isolation unit maintained separately from general population

The Bad

  • Multiple reports of missing or stolen personal belongings
  • Multiple reviewers describe unclean facility with strong odors or roaches
  • One report of a resident left in a broken bed for 24 hours
  • One report of a resident contracting COVID, sepsis, and MRSA during a short stay
  • Reviewers describe difficulty reaching staff by phone
  • Very low overall Google rating from most reviewers

AI-generated from reviews and community data.

Fremont Healthcare Center is a senior living community in Fremont, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 22 reviews.

About Fremont Healthcare Center

Fremont Healthcare Center is a skilled nursing facility in Fremont, California, offering comprehensive skilled nursing care available 24 hours a day, 7 days a week in a comfortable environment.

The facility provides physical, occupational, and speech therapy administered by rehabilitation professionals who work with each resident's physician to develop individualized care plans. Dietary services, including a registered dietician, prepare nutritious meals according to physician orders and offer feeding assistance and retraining as needed. Nursing staff assist residents with bathing, dressing, eating, and restorative care.

Social Services support residents' social, spiritual, recreational, and emotional needs. The facility maintains a dedicated COVID isolation unit with trained staff to protect both residents and the broader community.

Types of Care at Fremont Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Fremont Healthcare Center

2.7overall · 22 ratings combined

2.7★ on Google (22)

AlmondEyez

Feb 2026

via Google

This place is not fit for humans. They don't deserve a star, but I can't proceed unless I give one. The facility should be closed. The staff is super lazy and incompetent. My mother's personal belongings came up missing. The facility smells terrible all the time and is not clean. If you love your family don't send them here.

Sarah Peixoto

Jan 2026

via Google

My husband was there, two years back. They requested I bring his wheel chair from home, brand new. They destroyed in days. Ripping the back, when he was discharged they ordered a new one, I was told they would pay for it. They didn't we were sent a bill. His belongings were stolen, even with multiple notes on his closet requesting clothes be left for me to take home to wash. Clothes, snacks, medallion, stolen. Meals were disgusting, empathy was lacking. If I could give less than one I'd give it.

Matt Kyaw

Oct 2025

via Google

Thank you to all nurses, CNAs and staffs for taking care of my mom Mabel nearly 5 years. Mom can’t live that amount of time without your care after she got stroke in 2000. Mom peaceful passed on October 11th, Our family much appreciated especially Arnold, Juliet, Shirley, Kelly and Evelyn for extra support and concerns about my mom health during this period, particularly my mom required constant medical supervision and assistance with daily activities. We learned that your effort is valuable and essential for many individuals in the latter stages of their lives.

Jennifer Williams

Jun 2023

via Google

We had temporarily has my grandma stay there for 12 days to get her rehab therapy and care short term (anticipated 2 weeks). She ended up catching COVID there (all the nurses were coughing), SEPSIS of her urinary tract (my grandma would call us saying they won’t take her to the bathroom or change her diaper), and MRSA (in the nose). We tried to get her home but we were having trouble getting the home oxygen tank prescribed and she was isolated due to covid (although there was another lady in the same room with her during covid). They also did not makes sure that my grandma had her oxygen in her nose! She ended up getting sent back to the hospital on a Thursday and she passed away on Saturday. Cause of death was covid, sepsis, and pneumonia. Please do not send your loved ones to this facility. They ignored my grandma, she felt unsafe and scared, and they don’t answer the phones!

Lisa Webb

Mar 2021

via Google

Horrible care even worse facility. Roaches in rooms. Care is atrocious my mother was left in a broken bed after hip surgery for 24 hours I called 6 times to no avail. Had to call 911 to get a ambulance to pick her up and take to the hospital.Currently speaking with a attorney. Don’t send your loved ones here. If they had negative stars that’s where I would rate this place.

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Government Inspection History

5 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 18, 2026Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026

Nov 17, 2025Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 15, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 15, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 15, 2025

Mar 1, 2024Fire Safety StandardHealth Standard19 citations
  • Have restrictions on the use of portable space heaters.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 22, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024

Feb 28, 2024Health Complaint1 citation
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

Dec 16, 2021Fire Safety StandardHealth Standard17 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2022

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Have policies on smoking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2022

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Jan 5, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Fremont Healthcare Center offer?

Fremont Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Fremont Healthcare Center located?

Fremont Healthcare Center is located at 39022 Presidio Way in Fremont, California.

What do families say about Fremont Healthcare Center?

Reviewers describe a wide gap between one glowing account of long-term compassionate nursing care and multiple serious complaints about neglect, theft, and unsanitary conditions. Most reviews report understaffing, poor hygiene, and dangerous lapses in basic care, though one family credits specific staff members for years of attentive support.

How did Fremont Healthcare Center do on recent health and safety inspections?

Fremont Healthcare Center had 5 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Fremont Healthcare Center?

Submit the Request Information form on this page to connect with Fremont Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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