Rebecca Chambers
May 2026
For some reason, whenever I attempt to call to check on a resident, no one will answer the phone. This is ridiculous. I have attempted to call 4 days in a row and no answer.
Frankfort Trails
117 Old Soldiers Lane
3.6(64 ratings)· Frankfort average: 4.2
1 / 4Quick Facts
- Total units
- 100
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 100
- Hospice Services
- On-site hospice care for comfort and end-of-life support
- Rehab Therapy
- On-site PT, OT, and speech therapy for rehab
CMS Care Compare
What Families Think
Frankfort Trails is a skilled nursing and long-term care community in Frankfort, Kentucky that also offers short-term rehab, respite, and hospice services. Reviewers frequently praise the rehab therapy and staff compassion, but several raise serious concerns about night-shift responsiveness, cleanliness, and consistency of basic care like diaper changes and bathing.
The Good
- Rehab therapy praised for effective recovery support
- Staff described as caring and hard-working
- Food quality noted as great
- Courtyard space for fresh air and visiting
- Transportation provided to medical appointments and outings
The Bad
- Multiple reports of slow response to call lights
- One report of unanswered phones for days
- One report of unchanged diapers and dirty room
- One report of rough handling during bathing
- One report of a persistent bad odor in the facility
AI-generated from reviews and community data.
About Frankfort Trails
Frankfort Trails is a continuing care community in Frankfort, Kentucky, offering short-term rehabilitation, long-term care, respite care, and hospice care services. The community provides personalized care tailored to residents' needs, with short-term rehabilitation featuring physical, occupational, and speech therapy for recovery support.
Long-term care services are designed for individuals requiring daily medical attention and living assistance in a safe setting. The community also operates a respite care program that enables caregivers to take breaks while their loved ones receive compassionate support. Hospice care focuses on comfort, dignity, and end-of-life support for residents and families.
The care team is central to the community's mission, emphasizing compassion, dedication, and collaboration in resident care. Staff members are selected for both their qualifications and their bedside manner, with the organization prioritizing individuals who bring heart to their work with residents.
Frankfort Trails offers convenient transportation to medical appointments, local activities, and destinations throughout Frankfort and the surrounding area. The community features a courtyard amenity where residents can enjoy fresh air and connect with neighbors and loved ones.
Located in Frankfort, Kentucky's capital city, the community sits centrally between Louisville and Lexington with easy access to major airports and highways. The area offers parks, trails, recreational facilities, local eateries, and attractions, providing residents with a vibrant community rich in history and natural beauty.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 64 ratings combined
3.6★ on Google (64)
Virginia Maynard
Feb 2026
Could use training among night shift on responding to patient call lights. Food is great, and most workers try to focus on patients emotional and physical needs
Beverly Salchli
Jan 2026
I was there from before Thanksgivig through January 14. The staff was wonderful. I couldn't have asked for better care. The girls were so sweet. The rehab was wonderful. They were teaching me to walk and I would still be there if the insurance hadn't thrown me out. I need just a little more rehab and I would have been walking and ready to go myself. Patients know when they are healed, not insurance companies. I wouldn't be as far as I am without this rehab and their help. I recommend them to anyone who needs a loving hard working place for their loved one.
Ira Crutchfield
Aug 2025
My brother's diaper is not getting change on time. Room was dirty no trash empty and bed not cleaned. I pray he can make it out of there. HAD PNEUMONIA AND THEY DON'T DO NECK TRACS🫤
Patricia Butcher
Dec 2024
This facility has a very bad odor , all nurses should been banned from cellular usage while working in the facility. They have a lack of work ethic bathing patients, (regardless of refusal) (due to being rough with the patients) The state law requires bathing either way so therefore I highly recommend a four or five star facility.. health care professionals must be compassionate about health care
Frequently Asked Questions
What types of care does Frankfort Trails offer?
Frankfort Trails offers Skilled Nursing / Long Term Care.
Where is Frankfort Trails located?
Frankfort Trails is located at 117 Old Soldiers Lane in Frankfort, Kentucky.
What do families say about Frankfort Trails?
Frankfort Trails is a skilled nursing and long-term care community in Frankfort, Kentucky that also offers short-term rehab, respite, and hospice services. Reviewers frequently praise the rehab therapy and staff compassion, but several raise serious concerns about night-shift responsiveness, cleanliness, and consistency of basic care like diaper changes and bathing.
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