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Reviews of Bradford Square are sharply divided: several families describe compassionate, family-like care and note real improvements since a change in ownership, while others raise serious concerns about neglect, safety, and cramped conditions. Overall the Google rating sits at 3.7 from 62 reviews, reflecting this mixed experience.
AI-generated from reviews and community data.
Bradford Square is a senior living community in Frankfort, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 62 reviews.
Bradford Square is a skilled nursing and long-term care facility in Frankfort, Kentucky, with capacity for 100 residents. It serves families seeking on-site medical care for seniors who need assistance beyond what home care can provide.
Family experiences at Bradford Square are notably divided. Several families describe devoted staff who provide compassionate, family-like care, one family noted their father's final days were surrounded by a team focused on his comfort. Recent improvements under new ownership have led some to praise cleaner conditions and better operations. However, other families report significant concerns: missing belongings requiring monthly clothing replacements, unaddressed medical needs like uncorrected vision problems, and a facility environment described as cramped and odorous. Complaints have required state intervention to resolve.
The facility holds a 3.7 out of 5 rating based on 62 Google reviews, reflecting this sharp contrast between families who report genuinely caring treatment and those frustrated by operational and maintenance issues.
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Help Me Choose3.7overall · 62 ratings combined
3.7★ on Google (62)
Lori Brown
Jul 2026
I don't know a lot about this place but I'm pretty confused about the reviews I've read. The staff may be great, I've been there a couple of times is all and they've been nice enough to me, however the facility itself is sad! Rooms too small, the smell is just awful and there are way too many people there. It just made me want to take them all out of that place, very depressing!
Nicole Barrett
May 2026
They truly set the standard for what compassionate care should look like. From the moment you walk in, you feel a genuine sense of warmth, respect, and professionalism. The staff go above and beyond not just meeting needs, but building real connections with residents and families. It’s clear this isn’t just a facility it’s a place where people are valued, cared for, and treated with dignity every single day.
Brenda Pingleton
Jan 2026
After the change in ownership and the improvements made over the past few years, this facility is unrecognizable in the best way. It’s cleaner, better run, and the atmosphere is genuinely caring. I wouldn’t choose anywhere else around Frankfort.
Lena Kline
Aug 2025
My mother in law has been here for a few years now. She is beyond the ability to be in home care. We have to buy new clothes for her every single month, new blankets, pillows. We are spending 200-300 a month sometimes on clothes alone. Her eyeglasses were missing over a year and they never took her to the eye doctor. I had to file a grievance with the state to get anything done. She also has lost one part of her denture set while there and after being told repeatedly about this issues they never have taken her to get replacement dentures. It has been over a year and now she is losing weight and also choking on food because she is unable to chew to swallow it. And they have known these things and done nothing about this for a WHOLE YEAR. She has not gotten appropriate medical care and they act like they know nothing when you ask anyone about anything. I go cut her hair because they have no hairdresser to come do this for the residents. She has had multiple falls with bruised head/eyes/nose black from incidents. She also has had issues with other residents attacking her or stealing things out of her room repeatedly. The rooms are too small for two people with no chairs for family members to sit and visit or even for her to sit and watch tv in her room without being in her bed. There have been multiple complaints with ombudsmen due to this. My husband would have removed her already to another facility but his brother is POA. DO NOT GO HERE OR SEND YOUR LOVED ONES HERE.
fatherbrawner
Jul 2019
My father and grandfather received excellent care during their separate stays at Bradford Square. The care and devotion of the nurses and staff were not just like any other facility but they felt like family. My father spent his last days surrounded by a team of people who put his comfort before all else. I could not recommend the facility more highly. Truly one of the best in central ky.
4 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2025
Prepare residents for a safe transfer or discharge from the nursing home.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 31, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bradford Square offers Skilled Nursing / Long Term Care.
Bradford Square is located at 1040 Us Highway 127 South in Frankfort, Kentucky.
Reviews of Bradford Square are sharply divided: several families describe compassionate, family-like care and note real improvements since a change in ownership, while others raise serious concerns about neglect, safety, and cramped conditions. Overall the Google rating sits at 3.7 from 62 reviews, reflecting this mixed experience.
Bradford Square had 4 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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