MyLivingChoice

Franciscan Home Care & Hospice Care

267 Finch Ave

3.4(5 ratings)· Meriden average: 4

Franciscan Home Care & Hospice Care, photo 1

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1987

What Families Think

Franciscan Home Care & Hospice Care in Meriden, Connecticut serves families through home health and hospice services, with feedback that is largely positive on the caregiving side but mixed on office coordination. Several reviewers praised the compassion of the hospice team, while another raised concerns about scheduling communication.

The Good

  • Hospice team praised for exceptional compassion
  • Staff described as friendly and loving
  • Team followed up with family after loss
  • Staff attended a client's burial service

The Bad

  • One report of poor communication between office and home
  • One report of inconsistent aide arrival times

AI-generated from reviews and community data.

Franciscan Home Care & Hospice Care is a home health agency serving Meriden, Connecticut offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.4 out of 5 across 5 reviews.

About Franciscan Home Care & Hospice Care

Franciscan Home Care & Hospice Care is a home health and hospice community in Meriden, Connecticut.

Families rate Franciscan Home Care & Hospice Care 3.4 out of 5 based on 5 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Franciscan Home Care & Hospice Care

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Franciscan Home Care & Hospice Care

3.4overall · 5 ratings combined

3.4★ on Google (5)

Nancy Travers

Jan 2026

via Google

My dear mother got wonderful care from the hospice team until the day she passed away. Even afterwards, the team (consisted of nurse, home health aid and social worker) checked in on us family to see how we were all doing. They even attended my mother's burial service. They're all exceptionally caring. 5 stars for sure!

Lisa D

Feb 2023

via Google

There is no communication between the office and the home. When we call for a time in the morning or the schedule the aide gives us the week before says one time and more than a few times the aide comes at a different time. So we get grandma up and is sitting on the toilet for one time and then we are told a time for an hour later.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Franciscan Home Care & Hospice Care, never sold or shared.

Medicare Quality of Care

Franciscan Home Care & Hospice Care is a Medicare-certified home health agency (certified since 1987). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency90%US 79%
  • Rated their overall care 9 or 10 out of 1093%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

156 completed patient surveys, 37% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around80%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing79%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly72%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

Franciscan Home Care & Hospice Care reports serving 40 ZIP codes, including Waterbury, Hamden, New Britain, Bristol, Meriden, Berlin, Bloomfield, Cheshire, Cromwell, Derby and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077173. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Franciscan Home Care & Hospice Care offer?

Franciscan Home Care & Hospice Care offers Home Health.

Where is Franciscan Home Care & Hospice Care located?

Franciscan Home Care & Hospice Care is located at 267 Finch Ave in Meriden, Connecticut.

What do families say about Franciscan Home Care & Hospice Care?

Franciscan Home Care & Hospice Care in Meriden, Connecticut serves families through home health and hospice services, with feedback that is largely positive on the caregiving side but mixed on office coordination. Several reviewers praised the compassion of the hospice team, while another raised concerns about scheduling communication.

Does Medicare cover care from Franciscan Home Care & Hospice Care?

Yes. Franciscan Home Care & Hospice Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Franciscan Home Care & Hospice Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Franciscan Home Care & Hospice Care?

Submit the Request Information form on this page to connect with Franciscan Home Care & Hospice Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Franciscan Home Care & Hospice Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Meriden.