MyLivingChoice

Four Chaplains Nursing Care Center

28349 Joy Rd

3.8(120 ratings)· Westland average: 3.7

Four Chaplains Nursing Care Center, photo 11 / 2

Quick Facts

Total units
96
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
96
Therapy availability
Physical, occupational, speech therapy 7 days a week
Operator
Operated as a NexCare Managed Community
Care focus
Bridge between hospital discharge and home

What Families Think

Reviewers consistently praise Four Chaplains for attentive nursing and CNA staff, strong therapy services, and a clean, welcoming environment, with particular thanks to the Director of Nursing and specific staff members by name. Families describe good communication, engaged activities, and satisfactory food quality during short-term rehab or long-term stays.

The Good

  • Compassionate, hardworking nurses and CNAs
  • Strong physical, occupational, and speech therapy team
  • Clean, well-maintained, welcoming facility
  • Attentive Director of Nursing praised by name
  • Good variety and quality of food
  • Engaging activities program

The Bad

  • One report of inconsistent diabetic diet management

AI-generated from reviews and community data.

Four Chaplains Nursing Care Center is a senior living community in Westland, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 120 reviews.

About Four Chaplains Nursing Care Center

Four Chaplains Nursing Care Center is a nursing care facility in Westland, Michigan, offering both short-term rehabilitation and long-term care. The community specializes in providing a bridge between hospital discharge and home, while maintaining a family-centered atmosphere for those requiring extended services.

The facility provides physical, occupational, and speech therapy available seven days a week to support resident recovery and function. Modern amenities include Wi-Fi, flat-screen televisions with cable service, an on-site salon and barbershop, and restaurant-style dining options.

Four Chaplains is operated as a NexCare Managed Community and emphasizes personalized care and resident comfort. The facility maintains a focus on dignity and respect in its approach to resident care and support services.

Types of Care at Four Chaplains Nursing Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Four Chaplains Nursing Care Center

3.8overall · 120 ratings combined

3.8★ on Google (120)

Mike Ott

Jun 2026

via Google

I have an excellent experience here and truly appreciate the overall care and professionalism of the entire team. The staffing is well-organized, and it clearly shows in how smoothly everything runs on a daily basis. The therapy team is outstanding—very attentive, knowledgeable, and genuinely focused on helping residents improve and feel comfortable. The food is surprisingly good, with a nice variety and quality that makes a difference in everyday life. The nurses and CNAs are compassionate, hardworking, and always willing to go the extra mile to ensure residents feel safe and cared for. A special thank you to Dietitian Rachel and t the Director of Nursing Kelly Dancy for exceptional leadership. Their dedication, support, and commitment to high standards truly reflect in the quality of care provided. Overall, a wonderful place with a team that genuinely cares. ❤️❤️❤️❤️💯💯💯💯Percent excellemt care. P. S. The only thing I found like in my care was an inconcistant diet for a diabetic

Beverly Oduyela-Walker

May 2026

via Google

My overall experience with this nursing home has been wonderful. The staff truly care about the residents and treat everyone with kindness, patience, and respect. The nurses and CNAs work very hard and always make sure residents are comfortable, safe, and well cared for. A special thank you to Nurse Pat, Amarjit always meet me everyday in the morning and she is very kind and professional and cena Tommie and Kisha for their kindness, professionalism, and dedication. Their compassion and support truly make a difference every day. The therapy team is excellent and helps residents improve with encouragement and compassion. Special thanks to Tanveer Hussan helped me a lot during my rehab schedule days and The facility is clean, organized, and has a warm environment that feels welcoming to families and visitors. The food is good, and the activities keep residents engaged and happy. A special appreciation to the administration and Director of Nursing Kelly Dancy for their leadership and dedication to maintaining high-quality care. She always check on me on daily basis and others makes sure everyone is doing well, which truly shows her compassion and commitment. It is clear that teamwork and resident care are the top priorities here. Highly recommend this facility to anyone looking for compassionate and professional care for their loved ones. ❣️❣️❣️❣️❣️❣️❣️❣️❣️

Sue Burns Crill

Apr 2026

via Google

Overall, the care is good. Most of the staff are very friendly. Jasmine and Shawntay are really awesome nurses! Toyia, in Admissions, offers great customer service, she has been tremendously helpful. Denise and Diane truly care about the residents! Bernie in activities is the best. The food is good. The Physical Therapy staff are very helpful and want residents to succeed!

AKIE JABETH

Apr 2026

via Google

The Facility is clean,well- maintained, and creates a warm , welcoming environment. I had a wonderful experience here. The overall care provided is truly excellent. The staff are compassionate, attentive and always go above and beyond yo ensure residents feel conformable, respected and well cared for. The teamwork among nurses and caregivers is evident, it reflects in the quality of care each residents receives. The Director of Nursing Kelly Dancy is outstanding-demonstrating exceptional leadership, professionalism and genuine care for Residents. I highly recommend this Nursing home to anyone looking for a safe, supportive and caring place for their love ones ❤️

Chavive El

Mar 2026

via Google

My mother is in four chaplains nursing home and she is very happy there. It was an adjustment from leaving her apartment of course, but in a couple of months she said that she really does enjoy it there. The staff and residents love her. I must admit that four chaplains is one of the best nursing facilities I have ever been to. Very clean, staff very attentive and friendly. I would recommend four chaplains to anyone in need. The D.O.N. is awesome.🤎🤎🤎

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Government Inspection History

7 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Fire Safety StandardHealth Standard8 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

Dec 5, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 27, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 27, 2024

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

Sep 5, 2024Health Complaint1 citation
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

Jun 26, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024

Jan 25, 2024Health Complaint1 citation
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 26, 2024

Jan 9, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

Oct 18, 2023Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 8, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Four Chaplains Nursing Care Center offer?

Four Chaplains Nursing Care Center offers Skilled Nursing / Long Term Care.

Where is Four Chaplains Nursing Care Center located?

Four Chaplains Nursing Care Center is located at 28349 Joy Rd in Westland, Michigan.

What do families say about Four Chaplains Nursing Care Center?

Reviewers consistently praise Four Chaplains for attentive nursing and CNA staff, strong therapy services, and a clean, welcoming environment, with particular thanks to the Director of Nursing and specific staff members by name. Families describe good communication, engaged activities, and satisfactory food quality during short-term rehab or long-term stays.

How did Four Chaplains Nursing Care Center do on recent health and safety inspections?

Four Chaplains Nursing Care Center had 7 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Four Chaplains Nursing Care Center?

Submit the Request Information form on this page to connect with Four Chaplains Nursing Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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