ERIC GOLDBACH
Aug 2026
My mother n law lived there for almost 8 years. The last 4 years were awful. She had bed bugs in her apartment for over 4 years. They are way under staffed and most of the staff are not trained probably and have no compassion. The director running the facility not is the worst director they have ever had. She has zero compassion for any of the residents living there. My mom was on hospice care and when she came back from the hospital to start hospice care the first night back there were bed bugs all over the hospital bed that hospice care provided. The response time when you pull the emergency cord was anywhere from 15 minutes to over an hour the response time should be 5 minutes or less cause because they are extremely understaffed. If you love your loved ones don't move them into this facility. Also there is absolutely no security. I walked in at 1 am and was never asked where I was going. When my mom first moved in there was 24 hour security and you always had to sign in. There is also a side door that anyone off the street can walk in and there is a sign that says the door is locked at 10 pm I walked through the side door as late as 11 pm. Your executive director is one of the problems and is a liar and should be fired along with the head nurse.
