Foothill Retirement is a 72-bed assisted living community in Tujunga, California. The facility operates in a historic building with dated aesthetics, though residents and families are encouraged to personalize rooms with their own belongings to create a more comfortable environment.
Family feedback reveals mixed experiences with management and operations. While administrators are described as polite and receptive to ideas, families note that follow-through can be inconsistent and may require written reminders and repeated communication. The cleaning and kitchen staff generally receive positive remarks. One family experienced a significant concern involving a lost personal item that later was found damaged, with no explanation provided, a situation that created frustration and highlights potential gaps in accountability and communication.
Despite operational challenges, several families express genuine appreciation for the care and dedication shown by staff members, particularly at community events. These families emphasize the compassionate approach to resident care. The community holds a 3.6 out of 5 Google rating based on five reviews, reflecting this range of experiences from highly satisfied to disappointed families.
