1 / 5CMS Care Compare
Reviews of Folkston Park Care and Rehabilitation are mixed: several recent reviewers describe a positive change in leadership and staff attentiveness, while the overall Google rating remains low and one reviewer raised a serious allegation about neglect and a resident's death. Families researching this community should weigh the recent positive tour and visit experiences against the lower aggregate rating and the serious unresolved complaint.
AI-generated from reviews and community data.
Folkston Park Care and Rehabilitation is a senior living community in Folkston, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 25 reviews.
Folkston Park Care and Rehabilitation is a skilled nursing and long-term care facility in Folkston, Georgia, licensed for 92 residents.
The community appears to have undergone recent management changes that families have noticed. Several visitors reported seeing staff actively engaged with residents and attentive to their needs during recent visits, a marked shift from past experiences at the facility. Families also highlighted welcoming customer service during tours and said their relatives seemed content during stays, with one noting her neighbor expressed happiness for the first time. However, the facility carries a mixed recent history, earlier reviews raised serious concerns about staff inattention and care quality.
Folkston Park holds a 2.6 out of 5 Google rating based on 25 reviews, reflecting this transition period. Prospective families should weigh the reported improvements against the facility's documented past challenges.
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Help Me Choose2.6overall · 25 ratings combined
2.6★ on Google (25)
Greg Brandel
Apr 2026
I was skeptical due to the constraint of time for our family to make a decision for a facility. Pretty happy so far with our decision to put my aunt here. She’s been here for almost two months and she seems happier than when she was at home by herself.
Paulette White
Feb 2026
Did a tour with an amazing nurse and everyone was so welcoming. The tour was for my mother who may or may not need a nursing home. I’m on the fence at the moment, but the customer service was great. Thanks again
Tom Adkins
Feb 2026
The management here has done a complete changeover and it shows. My mom was here years ago and now my dad and it is so much better when I went to see him this week. Staff interacting with residents, no one on their phones, he looked good. Thank you to whoever got him to comb his hair :)
Mikayliee Jackson
Feb 2026
My mom pass here because nurses be on their phones and playing around. The nurses never do their job. They remove my comment the last time because I was telling the truth about this nursing home. But they are going to reap what they sow. I pray that y’all do not send your loves ones here. Everyone needs to come together to try to shut this place down. They are hiding something in this rehab center and is not telling us what’s going on but, we already know what’s going on behind closed doors. What’s done in the dark will come to light.
Renee Campos
Feb 2026
This place has changed in a good way. The staff were very attentive when I entered the facility. Although I have no family living there, I do have an old neighbor I’ve been checking on for the past year and she said that she happy. That was a first. Si ella es feliz yo soy feliz
6 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
The resident has the right to receive notices in a format and a language he or she understands.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 15, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Have properly sized and located compartments to protect residents from smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Folkston Park Care and Rehabilitation offers Skilled Nursing / Long Term Care.
Folkston Park Care and Rehabilitation is located at 36261 North Okefenokee Drive in Folkston, Georgia.
Reviews of Folkston Park Care and Rehabilitation are mixed: several recent reviewers describe a positive change in leadership and staff attentiveness, while the overall Google rating remains low and one reviewer raised a serious allegation about neglect and a resident's death. Families researching this community should weigh the recent positive tour and visit experiences against the lower aggregate rating and the serious unresolved complaint.
Folkston Park Care and Rehabilitation had 6 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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