doug burgess
Jul 2026
Not where we wanted to be. Just about 4 months ago my father was accepted to a home in council bluffs, the night before admission the Director of Nursing decided to no longer accept him. This was a serious disappointment as we really wanted him there. At that time we where only able to get him accepted with alzheimers to The Florence Home. We/I was skeptical of the care he may recieve. Shortly after him being here we learned this was not where we wanted my father to be, but right where he was supposed to be. My father, my hero Fred Burgess has not only been treated and cared for well. But the entire staff on the 3rd floor has become like family to us. As I type this review we are awaiting his passing and have seen the effects that it is taking on not only our family but on the staff/new family that have care and loved him as well. Octavia, Grayson, Angel, Sam, Lisa, Rachel, Nikki, Maria, D, China, Veanna, Odetta, and not to forget the nightshift as well, you will always be in our hearts and part of our family. The entire 3rd floor Florence Home crew, from the bottom of my heart, thank you for the love and care!!!<br>Doug
