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Fitchburg Healthcare

1199 John Fitch Hwy

3.3(44 ratings)· Fitchburg average: 4.5

Fitchburg Healthcare — photo 11 / 5

Quick Facts

Total units
160
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
160

What Families Think

Reviews of Fitchburg Healthcare are sharply divided: several families describe compassionate staff, a clean facility, and strong food quality, especially in hospice care situations, while others report serious concerns about overcrowding and unequal treatment. The 3.3 rating from 44 Google reviews reflects this split between very positive and very negative experiences.

The Good

  • Praised for compassionate, attentive staff
  • Food and menu described as excellent
  • Facility called clean and well-maintained
  • Positive experiences reported with hospice care

The Bad

  • One report of up to 8 residents sharing a bathroom
  • One report of a broken shower not being fixed
  • Multiple reports of poor treatment or unfair policies toward some residents
  • One reviewer said care worsens if paying privately

AI-generated from reviews and community data.

About Fitchburg Healthcare

Fitchburg Healthcare is a skilled nursing / long term care community in Fitchburg, Massachusetts. The community is licensed for up to 160 residents.

Families rate Fitchburg Healthcare 3.3 out of 5 based on 44 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 44 ratings combined

3.3★ on Google (44)

Yajaira Fuentes

Jun 2026

via Google

If I could give this place no stars I would! Its the most inhumane place to have a family member unless you can pay out of pocket in full! The staff is awful, the policies are awful and the way they treat certain patients is even worse. Keep researching before putting a loved in here!

Donna Evans (DonnaEvans)

May 2026

via Google

DO NOT I repeat DO NOT place your loved one here. Save your time and money. I just arrived and have been treated like a piece of dirt already. They triple up and have up to 8 people sharing one bathroom. I got shoved in a cubby hole next to an old woman who's bed is right up against mine. Can you imagine only being able to use oneside of your bed? I never heard of such a thing. How is that not against the law? Can't take shower it's broke. The only thing saving this place is they do have good food. I will say their menu is really really excellent. I wanted to like it here. Seems like a nice clean place. Go to Westford House for better care. This place looks like it was built during world war two.

cassidy salvatore

Sep 2025

via Google

This community sets the standard for exceptional care. The staff and administration are dedicated, compassionate, and truly committed to the well-being of every resident. There are always opportunities for residents to stay engaged and connected, which adds so much to the overall quality of life here. Most importantly, it feels warm and welcoming — truly a place where residents and families can feel at home. The facility is kept clean and is updated frequently. If you are looking for somewhere for your loved one, this is the place.

christos kourkoulos

Jan 2025

via Google

My grandmother received exceptional care at Fitchburg healthcare. The staff were kind, attentive, and truly compassionate, always making sure she was comfortable and safe. The facility is clean and welcoming, and they kept our family informed and involved every step of the way. We’re so grateful for the care she received and highly recommend this place to anyone seeking quality care for their loved ones

Ting108

Apr 2024

via Google

My father recently passed away while in hospice care in this facility. I work as a CNA/companion at a hospital in Maine, spending sometimes entire an shift caring for one patient. So i think i have a good sense of the little personal and humane details that provide safety and comfort. Although not presenting itself as glitzy, it was homey. Tony on 3E and others are true caregivers. The place was immaculate and had a friendly relaxed “vibe” I could tell that my dad was as comfortable as possible, in a restful environment. Like a fly on the wall i saw interactions among staff and patients that were simply heartwarming.

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Frequently Asked Questions

What types of care does Fitchburg Healthcare offer?

Fitchburg Healthcare offers Skilled Nursing / Long Term Care.

Where is Fitchburg Healthcare located?

Fitchburg Healthcare is located at 1199 John Fitch Hwy in Fitchburg, Massachusetts.

What do families say about Fitchburg Healthcare?

Reviews of Fitchburg Healthcare are sharply divided: several families describe compassionate staff, a clean facility, and strong food quality, especially in hospice care situations, while others report serious concerns about overcrowding and unequal treatment. The 3.3 rating from 44 Google reviews reflects this split between very positive and very negative experiences.

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