Alamitos Belmont (Alamitos)
Nov 2025
I am very impressed with this top notch agency. The owner and staff truly care about the patients. It is a pleasure working with them.
First Smile Home Health Care
337 E Magnolia Blvd, Unit A3.8(10 ratings)· Burbank average: 4.7
Own this agency? Update your listing · Marketing for operators
Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2011
- Ownership
- Privately owned agency
- Medicare history
- Medicare certified since 2011
- Therapy services
- In-home physical, occupational and speech therapy offered
- Medicare quality rating
- 4.0 out of 5 stars from Medicare
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of this Burbank home health agency are split. Healthcare partners praise the owner, nurses, therapists and responsive coordination, while a patient and another reviewer report poor communication and disorganized administration. Google shows 3.8 stars from 10 ratings, and Medicare rates patient care 4.0 out of 5.
What reviewers praise
- Medicare rates patient care quality 4.0 out of 5
- Partners praise professional, kind nurses and therapists
- Helpful coordination of PT, OT and speech therapy
- Owner and staff described as truly caring
- Offers nursing, therapy, social work and aide visits
What reviewers flag
- Two reviewers report poor communication and unreturned calls or emails
- One patient report of missing supplies, having to buy their own
- Administrative staff called disorganized and unprofessional by one reviewer
- Only 10 Google ratings, and no published pricing
AI-generated from reviews and community data.
First Smile Home Health Care is a home health agency serving Burbank, California offering Home Health. Families rate it 3.8 out of 5 across 10 reviews.
About First Smile Home Health Care
First Smile Home Health Care is a Medicare-certified home health agency serving Burbank, CA and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at First Smile Home Health Care 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at First Smile Home Health Care
Home Health
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of First Smile Home Health Care
3.8overall · 10 ratings combined
3.8★ on Google (10)
Veronika Galstyan
Oct 2025
The administrative staff at this company are unprofessional and disorganized. The organization as a whole definitely needs improvement in both communication and professionalism. I would never work with them or consider being under their care… 0/10.
Debra Billet (Debi)
Jul 2025
From a patient's point of view: Absolutely awful communication. Doesn't return phone calls or emails. Very poor on bringing out supplies and making sure that the patient has proper supplies for care. Patient has to purchase own supplies because they are so bad at it. Do not recommend at all.
Alyssa Silberman
Feb 2025
I had the pleasure of working closely with Nelly to set up PT, OT, and speech therapy for our clients, and I couldn’t be more impressed. She was incredibly helpful, guiding us through every step of the process with ease. Nelly’s responsiveness and clear communication made everything smooth and stress-free. We’ve collaborated with First Smile on multiple clients, and their customer service is consistently outstanding. It’s always a great experience working with such a dedicated and professional team!
Kurt Davis
Feb 2025
I have worked with First Smile on countless shared clients and every time they have been incredible to work with. They are very professional, kind, and have great nurses/therapist with different demeanors and expertise. There are a ton of options with home health companies and I highly recommend First Smile.
Medicare Quality of Care
First Smile Home Health Care is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency96%US 79%
- Rated their overall care 9 or 10 out of 1099%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well96%US 86%
- The team discussed medicines, pain and home safety94%US 82%
40 completed patient surveys, 37% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral89%US 94%
- Patients got better at walking or moving around100%US 83%
- Patients got better at getting in and out of bed100%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations88%US 61%
Service area
First Smile Home Health Care reports serving 33 ZIP codes, including Glendale, Burbank, North Hollywood, Los Angeles, Northridge, Van Nuys, Canyon Country, Chatsworth, Maywood, Montrose and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059289. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does First Smile Home Health Care offer?
First Smile Home Health Care offers Home Health.
Where is First Smile Home Health Care located?
First Smile Home Health Care is located at 337 E Magnolia Blvd, Unit A in Burbank, California.
What do families say about First Smile Home Health Care?
First Smile Home Health Care carries a 3.8 out of 5 rating from 10 Google reviews. Reviews of this Burbank home health agency are split. Healthcare partners praise the owner, nurses, therapists and responsive coordination, while a patient and another reviewer report poor communication and disorganized administration. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from First Smile Home Health Care?
Yes. First Smile Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use First Smile Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit First Smile Home Health Care?
Submit the Request Information form on this page, or contact First Smile Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at First Smile Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Burbank.
PartnerNikkei Senior Gardens
Arleta, California7.2 mi
4.5(13)
Assisted Living
From $10,000/moPartnerSunrise of Beverly Hills
Beverly Hills, California8.4 mi
4.7(89)
Assisted LivingMemory CareRespite / Short-Term Care
From $4,500/moPartnerSunrise at Sterling Canyon
Valencia, California19.6 mi
4.5(54)
Assisted LivingMemory CareRespite / Short-Term Care
From $6,300/moPartnerVarenita of Simi Valley
Simi Valley, California21.7 mi
4.8(27)
Assisted LivingMemory Care
From $8,200/moPartnerSunrise of Hermosa Beach
Hermosa Beach, California22 mi
Assisted LivingMemory CareRespite / Short-Term Care
Evergreen Retirement Residence
Burbank, California0.8 mi
4.6(19)
Assisted LivingIndependent LivingMemory Care