First Reliable
16501 Sherman Way Suite 105
Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2021
Home Health Compare
First Reliable is a home health agency serving Van Nuys, California offering Home Health.
About First Reliable
First Reliable is a Medicare-certified home health agency serving Van Nuys, CA and has been Medicare certified since 2021.
Medicare rates the quality of patient care at First Reliable 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at First Reliable
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Medicare Quality of Care
First Reliable is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Hospital outcomes
- Discharged to the community89%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral86%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed80%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved71%US 85%
- Patients got better at taking medications correctly73%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations50%US 61%
Service area
First Reliable reports serving 25 ZIP codes, including Los Angeles, Beverly Hills, Van Nuys, Burbank, Chatsworth, Glendale, Lancaster, North Hollywood, Pacific Palisades, Panorama City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 559668. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does First Reliable offer?
First Reliable offers Home Health.
Where is First Reliable located?
First Reliable is located at 16501 Sherman Way Suite 105 in Van Nuys, California.
Does Medicare cover care from First Reliable?
Yes. First Reliable is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use First Reliable?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit First Reliable?
Submit the Request Information form on this page to connect with First Reliable and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at First Reliable? Claim this listing to update photos, pricing, and details. It's free.
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