MyLivingChoice

First Choice Home Health & Hospice

1819 Virginia Ave

4.4(9 ratings)· Harrisonburg average: 4

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First Choice Home Health & Hospice, photo 1

Quick Facts

Medicare quality
2.0 of 5 stars

Home Health Compare

Medicare certified
Since 1988
Service area
Serves Rockingham, Augusta, Page, and Shenandoah counties
Partner communities
Partnered with Bridgewater, VMRC, and Sunnyside communities
Payment coverage
Medicare Certified, accepts insurance and HMO benefits
Staff screening
Employees are bonded with background and driving checks

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe First Choice Home Health & Hospice as an exceptionally compassionate hospice team, praising individual nurses and CNAs by name for their kindness, professionalism, and willingness to go beyond basic duties. Reviewers repeatedly mention staff checking in on families even after a loved one passed, including a chaplain following up months later and a nurse attending a funeral.

What reviewers praise

  • Hospice nurses and CNAs described as compassionate and knowledgeable
  • Staff checked on families after a patient's death
  • Social worker helped secure placement in a preferred long-term care facility
  • Chaplain followed up with family for months afterward
  • Adequate medications and supplies provided proactively

AI-generated from reviews and community data.

First Choice Home Health & Hospice is a senior living community in Harrisonburg, Virginia offering Independent Living. Families rate it 4.4 out of 5 across 9 reviews.

About First Choice Home Health & Hospice

First Choice Home Health & Hospice provides home health and hospice services in Harrisonburg, Virginia, serving Rockingham County, Augusta County, Page County, and Shenandoah County. The organization is Medicare Certified and offers care under Medicare, insurance, and HMO benefits.

The range of services includes nursing, physical therapy, occupational therapy, speech therapy, social work, and aide services. The organization also provides companion care and home care services designed to support independent living and provide assistance both in and out of the home.

First Choice Home Health & Hospice is partnered with Bridgewater, VMRC, and Sunnyside Retirement Communities. All employees are bonded and have undergone background and driving record checks. The organization emphasizes individualized care developed for each client, with trained and qualified nursing, therapy, and aide staff available to provide services.

The organization's philosophy is based on respect, caring ethics, quality, and safety. Services are designed to combine genuine care with honesty, loyalty, and trustworthiness as core values guiding patient and client interactions.

Types of Care at First Choice Home Health & Hospice

Home HealthIndependent Living

Amenities

Community Amenities

  • On-Site Nurse (RN)

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Reviews of First Choice Home Health & Hospice

4.4overall · 9 ratings combined

4.4★ on Google (9)

Lisa S

Jun 2026

via Google ↗

The care my dad received from Destiny, Dani, Kristen & Casey was fantastic. Dad liked them all. They were so good with him. My dad passed away on 3/27/26. A few of them checked on my mom right after they heard he passed. Destiny texted my mom last week to see how we were doing. Highly recommend First Choice.

Brittany Shifflett

Apr 2025

via Google ↗

Although we only used hospice for less than two weeks before my aunt passed away, I can’t say enough good things about them! Nurse Stephanie is absolutely amazing! She is so kind, informative, helpful and down to earth! She has such a caring heart and wanted to make sure we felt comfortable giving care to my aunt as well as to make sure my aunt was as comfortable as possible! The CNA Anna that came to bathe her was very friendly and helpful! She would do anything we asked of her! These two girls were amazing in helping me and my mom give my aunt her last two weeks here on earth the best care possible! First Choice Hospice is a great company and I highly recommend them! We had all the medications (plus some) that we would ever need, supplies and creams, and they always asked if we needed more before we would run out!

Jamie Ensley

Jan 2025

via Google ↗

First Choice Hospice lives up to their name. Lauren, Wendy, and all of the other team members were extremely helpful when my grandmother was declining. Their social worker even helped get her into my top choice in long-term care facilities, which was a huge surprise and blessing. My grandmother was pretty stubborn, but that did not stop the care team from supporting both of us throughout the dying process. One special nurse even came on her time off to check on us during the final days, then surprised me by attending the funeral. Patrick the Chaplin has continued to follow up with me months after my grandmothers passing. I only regret not having their care and services upon the loss of my mother. I recommend this company to anyone requiring hospice services.

Greg Stenson

May 2020

via Google ↗

I'm not sure we can rate the Hospice Nurses high enough. They were tremendously compassionate, thoroughly knowledgeable, and very professional. They went to great lengths to make sure my mother-in-law was comfortable and loved during her last days here. I would highly recommend these gals to care for anyone's dearly loved family members.

Denise Jane

Nov 2019

via Google ↗

They took wonderful care of my family members. The CNA’s and Nurses are kind and knowledgeable.

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Medicare Quality of Care

First Choice Home Health & Hospice is a Medicare-certified home health agency (certified since 1988). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

78 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around77%US 83%
  • Patients got better at getting in and out of bed81%US 83%
  • Patients got better at bathing74%US 86%
  • Patients' breathing improved71%US 85%
  • Patients got better at taking medications correctly70%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations65%US 61%

Service area

First Choice Home Health & Hospice reports serving 42 ZIP codes, including Harrisonburg, Bridgewater, Broadway, Churchville, Criders, Dayton, Edinburg, Elkton, Fishersville, Fort Defiance and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497320. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does First Choice Home Health & Hospice offer?

First Choice Home Health & Hospice offers Home Health and Independent Living.

Where is First Choice Home Health & Hospice located?

First Choice Home Health & Hospice is located at 1819 Virginia Ave in Harrisonburg, Virginia.

What do families say about First Choice Home Health & Hospice?

Families describe First Choice Home Health & Hospice as an exceptionally compassionate hospice team, praising individual nurses and CNAs by name for their kindness, professionalism, and willingness to go beyond basic duties. Reviewers repeatedly mention staff checking in on families even after a loved one passed, including a chaplain following up months later and a nurse attending a funeral.

Does Medicare cover care from First Choice Home Health & Hospice?

Yes. First Choice Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use First Choice Home Health & Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit First Choice Home Health & Hospice?

Submit the Request Information form on this page, or contact First Choice Home Health & Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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