Cherie Wilson
Oct 2024
It has taken me a long time to be able to write this review. My dad was at Fieldstone Memory Care in Yakima for a year about 3 years ago. He was in a wheelchair and only had use of one arm. I would visit him weekly and my mom visited him 3 to 4 times a week. I observed staff multiple times not paying attention to the patients, especially when they were in the courtyard. His bathroom was always dirty and they didn't give him regular showers unless we asked them to. When we toured the facility, they told us the rooms had emergency pull cords in the rooms in case they needed someone. We later found out the ones in my dad's room didn't work and hadn't worked for over a month. I confirmed this by pulling it myself only to discover no one came. My dad fell while at the facility, we were never notified. My mom came in a couple of days later to find his hand was swollen to double the size it should have been. My mom took him to the ER and he had multiple fractures in his hand and had gone for 2 days with no medical attention. I confronted Amanda, the Exec. Director at the time and she just said she would speak with the staff person because they should have let us know of the fall. Shortly after the fall, Amanda told us we needed to find another facility for him, they were evicting him. She said he was saying inappropriate things to the staff and that the staff were scared of him, but again, he was in a wheelchair with only use of one arm. We had never witnessed these negative interactions nor had other guests we had spoken with. We ended up moving him to another facility where he never had any negative interactions with staff. They all loved him. He was at the new facility for a year before he passed away. I would not recommend this facility to anyone. They're mismanaged and staffing aren't trained appropriately. It saddens me that my dad had to go through this the last part of his life.
