MyLivingChoice

Family Resource Home Care

636 Valley Mall Pkwy #212

2.3(6 ratings)· East Wenatchee average: 4

Own this agency? Update your listing · Marketing for operators

Family Resource Home Care logo
Family Resource Home Care, photo 11 / 6

Quick Facts

Caregiver oversight
24/7 on-call supervisor available for issues
Live-in option
Offers full-time live-in caregiving arrangements
Service area
Covers Sunnyslope, Monitor, Malaga, and Rock Island
Company age
Operating in the area since 2023

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this home care agency are sharply divided: some families praise long-term caregivers and helpful office staff, while others report serious reliability and safety concerns. With only a handful of reviews and a low overall rating, experiences appear to vary significantly depending on which caregiver is assigned.

What reviewers praise

  • Long-term caregiver praised for consistent, quality care
  • Office staff described as helpful and responsive
  • Rigorous background checks for caregivers
  • Clinically trained staff oversee caregiver supervision
  • Client-caregiver matching based on individual needs

What reviewers flag

  • Several reports of caregivers not showing up for scheduled shifts
  • One report of a caregiver with a drug problem sent to a client's home
  • One report of poor office communication during care gaps
  • Low overall Google rating from a small number of reviews

AI-generated from reviews and community data.

Family Resource Home Care is a home care agency serving East Wenatchee, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.3 out of 5 across 6 reviews.

About Family Resource Home Care

Family Resource Home Care provides in-home care services in East Wenatchee, Washington, serving the greater Wenatchee area including Sunnyslope, Monitor, Malaga, and Rock Island. The company has been operating since 2023 and offers flexible care arrangements ranging from a few hours per week to live-in care delivered by trained and qualified caregivers.

The agency offers specialized care services including Alzheimer's care, respite care, and chronic disease management. They serve elderly clients, those with advanced dementia, individuals with special needs, and people requiring support following hospitalization or injury. Caregivers receive customized training tailored to each client's distinct requirements and are matched based on individual needs and preferences. All caregivers undergo rigorous background checks.

Family Resource Home Care maintains an on-call supervisor available 24/7 and employs clinically trained staff who provide ongoing assessment and supervision of caregivers. The organization prioritizes client-caregiver matching and maintains regular communication with both clients and caregivers to ensure accurate and timely information sharing. Their Wenatchee branch team has received recognition for exceptional service.

Types of Care at Family Resource Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Family Resource Home Care

2.3overall · 6 ratings combined

2.3★ on Google (6)

Yazmin Avalos

Jun 2026

via Google ↗ · Report

Good company, with good benefits really shows that they care for their employees they will recognize you if you do a good job and will reward you for it. And the office staff is really helpful and nice, always there to listen to you.

TIM HAUFF

Jun 2026

via Google ↗ · Report

My father has been with Family Resource Home Care for 2 years now and we have nothing but wonderful things to say about the company and his Caregiver Lucinda. We appreciate the consistent schedule and not only the quality of care he receives, but the companionship his caregiver provides. It is such a relief to myself and my siblings. Highly recommend!

Sandra Story

Mar 2026

via Google ↗ · Report

This place is an absolute joke. I would give them 0 stars if Google allowed. Repeated no-call-no-shows. Sending caregivers with drug problems to homes of clients on palliative care. No contact from the office. If you do hear something, they say they'll "send someone tomorrow". For today's shift. Meanwhile the client is bed bound until someone shows up. Don't even bother dialing their number if you need real help. They deserve to be reported to DSHS and shut down.

Trina Gillock

Jan 2025

via Google ↗ · Report

Some caregivers don't show up when they are scheduled to work. Even fillins

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Family Resource Home Care?

Washington asks us to share this statement and gather a short intake first

Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 23, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Family Resource Home Care and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured Family Resource Home Care.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

About the care that is needed (optional, a few words each)

We share with the agencies you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Family Resource Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Family Resource Home Care offer?

Family Resource Home Care offers At-Home Care.

Where is Family Resource Home Care located?

Family Resource Home Care is located at 636 Valley Mall Pkwy #212 in East Wenatchee, Washington.

What do families say about Family Resource Home Care?

Family Resource Home Care carries a 2.3 out of 5 rating from 6 Google reviews. Reviews for this home care agency are sharply divided: some families praise long-term caregivers and helpful office staff, while others report serious reliability and safety concerns. With only a handful of reviews and a low overall rating, experiences appear to vary significantly depending on which caregiver is assigned. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Family Resource Home Care?

Submit the Request Information form on this page, or contact Family Resource Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Family Resource Home Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of East Wenatchee.

Reading on this