Excelcare at Wilmington

Juanita B

Jun 2026

via Google ↗

At Excelcare Wilmington, compassion is at the heart of everything we do. We take great pride in the quality of care and services we provide to our residents each day. Our dedicated staff treats every resident like family, ensuring they receive personalized care, meaningful socialization, and ongoing support in a warm and welcoming environment. We believe in treating others the way we would want to be treated—with kindness, dignity, respect, and compassion. This philosophy guides our commitment to both our residents and our team members, creating a community where everyone feels valued, supported, and cared for. We are especially proud that during our most recent annual survey in May, Excelcare Wilmington received zero deficiencies. This outstanding achievement is a testament to the dedication, professionalism, and hard work of our exceptional staff and leadership team, who remain committed to providing the highest standard of care and service every day.

West Michael

Apr 2026

via Google ↗

The care is absolutely awesome Weekend nurse the best Im thier every day My question is were does my ladies clothes They disappear thier labeled never to be seen I do her laundry not hers Some are expensive

Zah Smith

Feb 2026

via Google ↗

This is a prison.They made a big deal when I wanted to go outside. Who wants to be trapped in a stained nursing home? That nothing to do. I'll take my chances. I cross at the park or somewhere with better food If you have to live in here long term, you're in hell, these people can try to say whatever they want. Luckily I knew my rights and they had no choice but to step aside and let me get some fresh air. Young inmature caregivers. Had, to remind a few of them that my kids are older than them. Luckily, I was only in there for like a week. I will never ever ever go to any nursing homes in Delaware. All of them suck.

Debbie Edwards

Feb 2026

via Google ↗

My mother was a patient at Parkview…Excelcare for 5 years. Whatever name they are assigning to this facility, the care is the same….below Sub level. During the 5 years that my mother was there, this nursing home was sold 3 times to Venture Capital groups….. My mother was there when the new owners took over. I saw no positive changes. The diapers are paper thin, the food is simply not edible. Staffing is bare bone. While my mom was there, I met many wonderful aids and some nurses, that have been working there for a long time. They are so institutionalized that they look the other way to what goes on. It’s a system that you can do little about, even when you have evidence. My mother fell out of bed 4 times. One time onto her head, but they did not send her to the hospital and the fall was serious. You see they don’t want a record to be created by sending them to the hospital, so they roll the dice and hope the patient will be okay. They seriously cut both of her legs by banging her onto furniture and tried to blame her. The wounds never properly healed. She was in a wheel chair and could not walk, and hardly could move her arms. They drugged her without my permission. Her bottom was red, raw flesh, for years, and if she cried they would assess her for doing that. I could go on and on. I ended up hiring someone to go into the facility everyday and watch over my mother. It has been a number of months since my beloved mother died and will no longer be subjected to anymore harm. In my mothers honor, I plan to do whatever I can, to use my voice to address and expose facilitates like this, in an effort to effectuate changes for people who cannot speak for themselves.

Terry Johnson

Sep 2025

via Google ↗

My brother had been in 5 nursing homes that were deplorable. The cleanliness was horrible, not being changed and uncaring staff. I had resigned myself that there wasn't a good nursing home available in Delaware. With a little luck he was transferred to Wilmington Excel Care, what a difference. His nurse Peter is great, he understands him and takes excellent care of him and keeps me informed of his care. I have never once in the 6 months he has been there felt he was uncared for. They have been accommodating in every way. His room is cleaned everyday and he is up in a chair in a social room around staff and others to have social time and eat with others. They call no matter day or night to give me important updates on his health. I am so glad how well he is doing there. Thank you to all the staff for showing there are people who care.