Christina Lawson
Jun 2026
My aunt is here on the Sussex unit . Everyone is so friendly and attentive to her care. We appreciate the staff for everything at Excelcare in Lewes!
1 / 5Quick Facts
- Total units
- 179
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 179
- Inspections
- View history (53 citations)
- Short-term stays
- Respite care available for dementia patients
- End-of-life support
- Partners with outside hospice provider
CMS Care Compare
What Families Think
Families describe Excelcare at Lewes as a skilled nursing and memory care community where staff, especially the nursing team, are seen as attentive and compassionate, often going beyond basic duties for residents with dementia or serious illness. Reviewers highlight a warm, family-like atmosphere and support during difficult placement decisions, though a few note the facility's equipment and furnishings could use updating.
The Good
- Staff described as attentive and compassionate
- Nurses build strong rapport with residents
- Offers respite care for dementia patients
- Family-like atmosphere for residents with few visitors
- Clean, welcoming common areas
The Bad
- One report of outdated equipment, beds, and laundry system
- No published pricing information available
AI-generated from reviews and community data.
Excelcare at Lewes is a senior living community in Lewes, Delaware offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 23 reviews.
About Excelcare at Lewes
Excelcare at Lewes is a skilled nursing and long-term care facility in Lewes, Delaware, with a licensed capacity of 179 residents. The community operates specialized units including memory care and respite services.
Families consistently praise the nursing and aide staff for their attentiveness and dedication, particularly in demanding roles like memory care. Specific caregivers have earned recognition for going above and beyond, one family noted that a nurse "has always taken good care of him above and expectations which has provided trust and reassurance." The facility maintains clean, welcoming spaces and actively engages residents through programming like musical activities, with visiting providers noting staff enthusiasm during these sessions. Administrative staff have also impressed families navigating placement decisions, with one family describing the intake process as reassuring and problem-solving.
The facility holds a 3.6 out of 5 Google rating based on 23 reviews, with most ratings at four or five stars. Families consistently highlight the interpersonal quality of care and the approachable nature of both clinical and front-office staff.
Types of Care at Excelcare at Lewes
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Excelcare at Lewes
3.6overall · 23 ratings combined
3.6★ on Google (23)
Randolph R. Potter Jr. (The Goal Champion)
Sep 2025
I highly recommend Excelcare for their outstanding senior living environment and exceptional staff. Their facility is always clean and welcoming, and the staff are consistently friendly, engaging, and supportive during our Positive Music Time Musical Activity Program. We provide residents with a joyful one-hour musical experience, including hand instruments and themed word searches, and it’s inspiring to see how much they enjoy the music despite many being in wheelchairs. Excelcare’s dedication to creating a positive, inclusive atmosphere truly enhances the residents’ well-being and makes our visits a pleasure.
Terry Bolick
Feb 2025
It was very difficult to place my mother in a nursing home. The staff at Excelcare at Lewes made it so much easier. Pam Graham calmed my anxieties and walked me through the process step by step. When I felt overwhelmed, Pam, searched for answers and encouraged me until the problem was solved. She is obviously experienced, dedicated, and compassionate. I'm so very grateful for all that Pam is doing for me and my mother.
Susan Everitt
Jan 2025
My husband lived at Excelcare (formerly Harbor Healthcare) for almost 3 years, mostly in their Lewes unit, the memory care ward, until he passed away recently. He had continually declined with Parkinson's Disease, making the efforts of the nurses, the aides, & the physical therapists more and more difficult. I appreciated all of them for how hard they worked every day, a job I could no longer even attempt. His comfort was of utmost importance to his friend Nurse Mary up until the moment he passed away. It seemed that many of the residents there became part of a family, including the staff, which was heartwarming, especially for those residents who rarely get visitors. The central area is like a living room, welcoming those who live there & any who do visit. Thank you, Excelcare, & Accent Hospice, for allowing us to be part of your very caring group, & for making his final chapter much more pleasant.
Michele Xiques - First State Dance Academy
Jan 2025
My dad’s second visit to this facility for respite care with dementia. Nurse Mary, Bethany Hall, has always taken good care of him above and beyond expectations which has provided trust and reassurance to his family. This is a tough hall to work in but the staff has good rep-ore with their tenants which is evident through the tenants reactions with the staff. The only thing I wish for the facility is updated equipment, beds, furniture, and a better laundry system. Thank you Excel care for keeping him safe!
Government Inspection History
4 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 18, 2026Fire Safety StandardHealth ComplaintHealth Standard23 citations
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Apr 6, 2026
Nov 14, 2025Health Complaint3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026
Feb 13, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Mar 20, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Excelcare at Lewes offer?
Excelcare at Lewes offers Memory Care and Skilled Nursing / Long Term Care.
Where is Excelcare at Lewes located?
Excelcare at Lewes is located at 301 Ocean View Blvd in Lewes, Delaware.
What do families say about Excelcare at Lewes?
Families describe Excelcare at Lewes as a skilled nursing and memory care community where staff, especially the nursing team, are seen as attentive and compassionate, often going beyond basic duties for residents with dementia or serious illness. Reviewers highlight a warm, family-like atmosphere and support during difficult placement decisions, though a few note the facility's equipment and furnishings could use updating.
How did Excelcare at Lewes do on recent health and safety inspections?
Excelcare at Lewes had 4 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Excelcare at Lewes?
Submit the Request Information form on this page to connect with Excelcare at Lewes and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Excelcare at Lewes? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Lewes bring help to the house: daily living, companionship, and respite for family caregivers.
