MyLivingChoice
ExcelaCare Home Health & Hospice

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2013
Therapy at home
Physical, occupational and speech therapy visits in the home
Ownership
Privately owned agency, not a chain
Medicare quality rating
3.0 out of 5 stars from Medicare
Medicare certification
Medicare certified since 2013

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

What reviewers praise

  • Medicare-certified home health agency since 2013
  • Offers nursing plus physical, occupational and speech therapy at home
  • Also provides medical social services and home health aide visits
  • Privately owned agency serving Roswell

What reviewers flag

  • No published pricing available
  • Medicare quality rating is a middling 3.0 out of 5 stars
  • No family reviews available to judge experiences

AI-generated from reviews and community data.

ExcelaCare Home Health & Hospice is a home health agency serving Roswell, New Mexico offering Home Health.

About ExcelaCare Home Health & Hospice

ExcelaCare Home Health & Hospice is a Medicare-certified home health agency serving Roswell, NM and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at ExcelaCare Home Health & Hospice 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at ExcelaCare Home Health & Hospice

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of ExcelaCare Home Health & Hospice

No reviews yet for this community. Be the first.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

MyLivingChoice may text this number about your request, such as a confirmation or a form to sign. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Privacy Policy · Terms

Have you already been in touch with ExcelaCare Home Health & Hospice?

By submitting, you're okay with us and ExcelaCare Home Health & Hospice reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

ExcelaCare Home Health & Hospice is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1077%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

61 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community79%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)15%US 11%Same as

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

ExcelaCare Home Health & Hospice reports serving 5 ZIP codes, including Roswell, Artesia, Dexter, Hagerman. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 327218. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does ExcelaCare Home Health & Hospice offer?

ExcelaCare Home Health & Hospice offers Home Health.

Where is ExcelaCare Home Health & Hospice located?

ExcelaCare Home Health & Hospice is located at 201 E 2nd Street, Suite A in Roswell, New Mexico.

Does Medicare cover care from ExcelaCare Home Health & Hospice?

Yes. ExcelaCare Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use ExcelaCare Home Health & Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit ExcelaCare Home Health & Hospice?

Submit the Request Information form on this page, or contact ExcelaCare Home Health & Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at ExcelaCare Home Health & Hospice? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Roswell.

Reading on this