MyLivingChoice

Sunset Villa Care Center

1515 South Sunset Avenue

4.3(46 ratings)· Roswell average: 4.5

Sunset Villa Care Center, photo 11 / 6

Quick Facts

Total units
52
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
52
Nursing coverage
24-hour nursing care, physician-supervised
Therapy services
On-site physical, occupational, speech therapy
Dietary accommodations
Meals accommodate medical and faith-based needs

What Families Think

The Good

  • 24-hour nursing care with physician oversight
  • On-site physical, occupational, and speech therapy
  • Specialized wound care by certified nurses
  • Palliative and supportive care services included
  • Private rooms equipped with TV and phone
  • Dietitian-planned meals with faith-based options

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Sunset Villa Care Center is a senior living community in Roswell, New Mexico offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 46 reviews.

About Sunset Villa Care Center

Sunset Villa Healthcare is a skilled nursing and rehabilitation center in Roswell, New Mexico, providing both short-term rehabilitation and long-term care. The facility offers 24-hour nursing care, physician-supervised treatment, and doctor-recommended rehabilitation designed to help patients recover from surgery, injury, or illness and return home when possible.

The community provides comprehensive clinical services including physical, occupational, and speech therapy tailored to each resident's needs. Specialized wound care is available under the supervision of a physician and certified wound care nurses. Additionally, the facility offers palliative and supportive care services as part of its continuum of care, with licensed social service staff available to support residents during their stay.

Nutrition and activity are emphasized as integral to recovery and quality of life. A certified dietitian ensures all meals are nutritionally balanced and accommodate medical and faith-based dietary requirements. The facility organizes stimulating activities designed to meet each individual's personal needs and support their independence.

Residents stay in spacious private rooms equipped with televisions and phones. When ready for discharge, the care team may arrange home health services and other programs to facilitate a safe transition back home. The facility operates with physician-supervised, round-the-clock care available to address the unique needs of each resident throughout their stay.

Types of Care at Sunset Villa Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Sunset Villa Care Center

4.3overall · 46 ratings combined

4.3★ on Google (46)

Kim Ryan

Nov 2025

via Google

I recently had the pleasure of visiting Sunset Villa, and I can’t express enough how impressed I was with the care and environment. The staff is incredibly warm and attentive, making every resident feel valued and loved. The facilities are well-maintained, and the activities offered are engaging and tailored to the residents’ interests. It’s clear that they prioritize both physical and emotional well-being, creating a supportive community atmosphere. I highly recommend Sunset Villa to anyone looking for a safe and caring place for their loved ones. Thank you for all that you do!

Brandon

Jul 2025

via Google

My father in law just left this place 2 weeks ago by ambulance due to seizures, unresponsive and an infection that my wife for weeks was trying to alert nurses to. They would promise they were gonna test and treat him and never did. You can see the neglect from the people there from nurses, DON, Administrator. Everyone obviously because no one did anything and this is what they do for a living and proffession is to care for people and their health.

Robert

Jul 2025

via Google

This place failed to take care of my dad, get him any treatment for an infection he had for over a month. He ended up falling alot and becoming unresponsive, sepsis, bladder infection, seizures and uti that is contagious, ESLB. He is having a really hard time recovering. Does not walk, doesnt eat much and is having to have aggressive therapy now.

nancy albright

Jul 2025

via Google

***(Neglect, Disregard on all levels, Falls, incompetence of Nursing Staff and Drs to Treat. Update-Amanda the Admin today June 11, 2025 gives me ma fathers belongings. All clothes gone $300 worth and she gives a checklist that I did not do she says her staff did without me and i never approved. DO NOT ENTRUST THE LIFE OF YOUR LOVED ONE WITH AN ADMIN THAT LET ALL THESE THINGS HAPPEN. Original review ***(Neglect, Disregard on all levels, Falls, incompetence of Nursing Staff and Drs to Treat)*** Do not send your loved one here. My father for a month and a half was not treated for a UTI when they promised they would over and over again. He had many falls here. I was not told that a roomemate put his hand on my dad out of frustration to my dad. My dad ended up seizing unresponsive and sepsis on the 27th of June due to never being treated. He is not the same still and having a hard time recovering. He was dehydrated and malnourished as well the hospital said. He also had a fall the morning of the incident and I was not told. They throw their clothes away if soiled. That happened more than once. I was told by staff that the Admin would reimburse. Admin now wont due to a checklist that I cant even remember was filled out. When my dad checked in I wasnt there.

Albert Vargas

Mar 2025

via Google

I was at this beautiful facility very briefly today. The first thing that struck me was their check-in process that was quite sophisticated. Second, was how approachable the administrator was and how pleasant she was. I can only assume from what I observed that the care is exceptional here.

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Government Inspection History

7 inspection visits in the last three years, 71 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 23, 2026Health Standard7 citations
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

Nov 21, 2025Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 22, 2025

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 22, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2025

Sep 2, 2025Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2025

Feb 6, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

Jun 7, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 5, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2024

Mar 6, 2024Fire Safety StandardHealth ComplaintHealth Standard33 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity H of L: actual harm, patternCorrected Apr 3, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Apr 3, 2024

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Ensure the activities program is directed by a qualified professional.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2024

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

Feb 2, 2023Fire Safety Standard8 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2023

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sunset Villa Care Center offer?

Sunset Villa Care Center offers Skilled Nursing / Long Term Care.

Where is Sunset Villa Care Center located?

Sunset Villa Care Center is located at 1515 South Sunset Avenue in Roswell, New Mexico.

How did Sunset Villa Care Center do on recent health and safety inspections?

Sunset Villa Care Center had 7 government inspection visits in the last three years, with 71 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sunset Villa Care Center?

Submit the Request Information form on this page to connect with Sunset Villa Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Sunset Villa Care Center? Claim this listing to update photos, pricing, and details. It's free.

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