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Etowah Health And Rehabilitation

409 Grady Road Po Box 957

3.9(23 ratings)

Etowah Health And Rehabilitation, photo 1

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120

What Families Think

Most reviewers praise the rehab and therapy staff for helping residents recover mobility and get back on their feet, and several mention an easy, responsive admissions process. However, one detailed report raises serious concerns about medication management, unresponsive office staff, and missing funds from a resident's personal account.

The Good

  • Staff described as kind and helpful
  • Successful outcomes with walking, eating after rehab
  • Easy, responsive admissions process
  • Offers wound care, occupational and physical therapy

The Bad

  • One report of medication changes made without family notice
  • One report of rude front-office staff
  • One report of missing funds from a resident's personal account

AI-generated from reviews and community data.

Etowah Health And Rehabilitation is a senior living community in Etowah, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 23 reviews.

About Etowah Health And Rehabilitation

Etowah Health and Rehabilitation is a 120-bed skilled nursing and long-term care facility in Etowah, Tennessee, serving patients who need wound care, physical therapy, occupational therapy, and ongoing medical support.

Family experiences at the facility diverge noticeably. Several families report deeply positive encounters, highlighting staff kindness and responsiveness, one family noted their husband was "able to walk to the truck" after rehabilitation and stopped to thank staff members along the way. Families also mention successful rehab outcomes, smooth admission processes, and peace of mind about their relatives' care. However, one family's experience was markedly different, citing medication management concerns and lack of communication about care changes that they felt significantly affected their relative's condition.

The community holds a 3.9 out of 5 Google rating based on 23 reviews. The spread between five-star and one-star accounts suggests variability in individual care experiences or outcomes.

Types of Care at Etowah Health And Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Etowah Health And Rehabilitation

3.9overall · 23 ratings combined

3.9★ on Google (23)

Debra Murdoch

Feb 2026

via Google

I helped someone who needed a safe place to go ASAP.. The referral and admission process was so easy. Casey in admissions was so responsive, helpful and supportive!

Benjamin Rogers

Jan 2026

via Google

Absolute worst facility in the area. I was told at first that it was a good facility and boy was I misinformed not only was she not well taken care of they changed her medication without notice no matter how much I pleaded and begged and demanded they wouldn’t give her medication’s that she was supposed to have by the time they were done she was somebody I didn’t even know and I wasn’t in a financial position to really do anything about it and nobody would listen. The nurses were sweet, but the staff in the front office were extremely rude and when she passed away the money in her personal account mysteriously disappeared when I know she had well over $2000 saved that could’ve helped pay for her services because she didn’t have any health insurance because she cashed it in to take care of her grandkids when she was in her right mind . So now that that’s just the tip of the iceberg, but I absolutely suggest you do not even think about letting your loved one or anybody else go to this horrible facility!

Helen Land

Aug 2021

via Google

My Mom was in for rehab. They got her to walking eating she got out snd had a great few months of life left. Great in everyway. My Uncle was in due to him falling constantly, he chose to go due to there kindness.

Tabatha Cooper

Mar 2020

via Google

I absolutely love this place. They have gave me the piece of mind that my husband is being well taken care of when I can’t be there. He loves it and is happy. Thank you Etowah nursing home .

Cathy Morgan

Oct 2019

via Google

My husband needed wound care,occupational therapy, and physical therapy. We chose Etowah Health Care Center because it was close to home. We would choose it again because the staff was so kind and helpful. They treated my husband great and when he left he was able to walk to the truck even stopping to give hugs and thanks to all of the staff he met along the way. If you are looking for a place for the things my husband had I would recommend this place 100%. You will love the staff!

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Government Inspection History

6 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 25, 2026Fire Safety StandardHealth Standard7 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

Aug 19, 2025Fire Safety Complaint3 citations
  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 4, 2025

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 4, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025

Oct 25, 2023Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023

Sep 8, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 2, 2023

Jun 23, 2022Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2022

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2022

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2022

  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2022

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2022

Jun 26, 2019Fire Safety StandardHealth Standard4 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2019

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Etowah Health And Rehabilitation offer?

Etowah Health And Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Etowah Health And Rehabilitation located?

Etowah Health And Rehabilitation is located at 409 Grady Road Po Box 957 in Etowah, Tennessee.

What do families say about Etowah Health And Rehabilitation?

Most reviewers praise the rehab and therapy staff for helping residents recover mobility and get back on their feet, and several mention an easy, responsive admissions process. However, one detailed report raises serious concerns about medication management, unresponsive office staff, and missing funds from a resident's personal account.

How did Etowah Health And Rehabilitation do on recent health and safety inspections?

Etowah Health And Rehabilitation had 6 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Etowah Health And Rehabilitation?

Submit the Request Information form on this page to connect with Etowah Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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