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Epic Home Care, INC

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2011

Epic Home Care, INC is a home health agency serving Naperville, Illinois offering Home Health.

About Epic Home Care, INC

Epic Home Care, INC is a Medicare-certified home health agency serving Naperville, IL and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Epic Home Care, INC 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Epic Home Care, INC

Home Health

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Medicare Quality of Care

Epic Home Care, INC is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency66%US 79%
  • Rated their overall care 9 or 10 out of 1070%US 85%
  • Care was given in a professional way76%US 89%
  • The team communicated well74%US 86%
  • The team discussed medicines, pain and home safety92%US 82%

17 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community53%US 80%Worse than
  • Preventable hospital visits during care (lower is better)18%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around58%US 83%
  • Patients got better at getting in and out of bed69%US 83%
  • Patients got better at bathing69%US 86%
  • Patients' breathing improved70%US 85%
  • Patients got better at taking medications correctly66%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations34%US 61%

Service area

Epic Home Care, INC reports serving 21 ZIP codes, including Naperville, Aurora, Bolingbrook, Downers Grove, Chicago, Chicago Heights, Forest Park, Lombard, Montgomery, North Aurora and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148237. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Epic Home Care, INC offer?

Epic Home Care, INC offers Home Health.

Where is Epic Home Care, INC located?

Epic Home Care, INC is located at 710 E Ogden Ave Suite 690 in Naperville, Illinois.

Does Medicare cover care from Epic Home Care, INC?

Yes. Epic Home Care, INC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Epic Home Care, INC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Epic Home Care, INC?

Submit the Request Information form on this page to connect with Epic Home Care, INC and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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