MyLivingChoice

Encore Healthcare & Rehabilitation

1820 West Moline Street

4.2(17 ratings)

Encore Healthcare & Rehabilitation, photo 11 / 5

Quick Facts

Total units
108
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
108
Transportation
Provides transport to medical appointments
Room Type
Private bedrooms available for residents

What Families Think

Families describing stays at Encore Healthcare & Rehabilitation consistently praise the warmth and attentiveness of the nursing and care staff, noting that they felt kept informed even during difficult periods like the pandemic. Reviewers highlight quick personal connections between staff and residents, and describe the overall quality of care as exceeding expectations.

The Good

  • Staff described as kind, professional and genuine
  • Quick to learn residents' names and personal needs
  • Frequent updates and communication with family members
  • Care described as exceeding expectations by multiple reviewers
  • On-site therapy services and transport to appointments

AI-generated from reviews and community data.

Encore Healthcare & Rehabilitation is a senior living community in Malvern, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 17 reviews.

About Encore Healthcare & Rehabilitation

Encore Healthcare and Rehabilitation Center in Malvern, Arkansas offers skilled nursing care and short-term rehabilitation services. The facility provides 24/7 care with on-site therapy services, personalized care plans, and transport to medical appointments.

The center's care team includes licensed nurses, therapists, and caregivers committed to the well-being of residents. Care plans are developed to address each resident's unique needs, emphasizing a holistic approach to wellness. The facility maintains a family-like atmosphere where elders are treated with respect, empathy, and kindness to promote healing and health.

Encore Healthcare features a modern facility designed to enhance comfort and safety, with amenities including a living room, dining hall, private bedrooms, and a therapy gym. The center emphasizes that quality of life extends beyond medical care, incorporating meaningful daily activities and engagement to foster joy, purpose, and connection for residents.

The community serves Malvern and surrounding areas, positioning itself as a local option where residents can remain close to home during recovery or long-term care. Family members benefit from familiar surroundings and proximity during their loved one's stay.

Types of Care at Encore Healthcare & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Encore Healthcare & Rehabilitation

4.2overall · 17 ratings combined

4.2★ on Google (17)

Charles Guilliams

Feb 2026

via Google

I would like to say the staff and nurses and cna every single person that I met while my mother in law was in encore where all truly professional and genuine the staff cared for mother in law treated her with true kindness and made her feel truly at peace and comfort will always remember these people and have be grateful for their love and kindness for my mother in law

Gerald

May 2023

via Google

I have read some good and some not so good reviews about this facility. I can state unequivocally that this place is first class from top to bottom! My dad has been in this facility for almost 3 weeks, and the quality of patient care has exceeded every expectation. From the administrators to the entire support staff, including cleaning personnel, I have witnessed nothing but exceedingly high levels of courtesy, attentiveness and professionalism! Every member is to be commended for their dedicated and caring approach to serving the patients at this facility!!!

Wade Hollinger

Nov 2021

via Google

Thank all of your staff for the Thanksgiving festivities last Friday. My mother, my son and I thoroughly enjoyed it. The meal was fantastic. It brought joy to everyone. Thanks most of all for taking such great care of our seniors. Your care, love and passion really is unmatched.

Becky Roberts

Sep 2021

via Google

I cannot say enough good things about Encore!! The care and love the entire staff showed my mother during her stay there was extraordinary. They were always so kind and loving toward my mother and were great at keeping me updated and in touch with her during this pandemic. My sister and I are so grateful and appreciative of the wonderful care she received at Encore!!

Gina Hughes

Mar 2021

via Google

I've had my Mom at Encore since Jan. 2, 2020. Within two weeks everyone knew Mom's name and mine. They would update me about how she's doing. Since Covid shut down all nursing homes they let us do zoom calls with our loved ones and I can call all her caregivers and get updates on how she is doing. I appreciate the measures they have taken to ensure the safety of all the patients. I'm extremely happy, Mom's extremely happy and having her taken care of properly is the best feeling of all! Encore was not the first nursing home we tried. Encore was the one that was suggested but they didn't have any availability fora dementia patient at that time. The other nursing home was a nightmare. Encore is definitely the best solution for my Mom. If you have a choice choose Encore!

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Government Inspection History

6 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Fire Safety StandardHealth StandardNo citations
Nov 18, 2025Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 10, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

Mar 7, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 4, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 4, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Nov 21, 2024Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2024

Nov 9, 2023Fire Safety StandardHealth Standard10 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

Oct 27, 2023Health Complaint1 citation
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Encore Healthcare & Rehabilitation offer?

Encore Healthcare & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Encore Healthcare & Rehabilitation located?

Encore Healthcare & Rehabilitation is located at 1820 West Moline Street in Malvern, Arkansas.

What do families say about Encore Healthcare & Rehabilitation?

Families describing stays at Encore Healthcare & Rehabilitation consistently praise the warmth and attentiveness of the nursing and care staff, noting that they felt kept informed even during difficult periods like the pandemic. Reviewers highlight quick personal connections between staff and residents, and describe the overall quality of care as exceeding expectations.

How did Encore Healthcare & Rehabilitation do on recent health and safety inspections?

Encore Healthcare & Rehabilitation had 6 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Encore Healthcare & Rehabilitation?

Submit the Request Information form on this page to connect with Encore Healthcare & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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