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Lakewood Therapy & Living Center

260 Lakepark Dr

3.7(24 ratings)· Hot Springs average: 4.3

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Lakewood Therapy & Living Center is a skilled nursing and long-term care facility in Hot Springs, Arkansas, with reviews split between very positive experiences (especially with short-term rehab and therapy) and several serious complaints about neglect and care lapses. Many families describe a warm, home-like atmosphere and dedicated staff, while a smaller number report troubling incidents involving unattended residents, unreported falls, and delayed medications.

What reviewers praise

  • Reviewers praise successful short-term physical therapy outcomes
  • Staff described as caring, kind, and family-like
  • New ownership since 2022 brought renovations and improvements
  • Quiet, less institutional feel noted by families
  • Staff helped families navigate insurance and admissions process

What reviewers flag

  • Multiple reports of neglect, including residents left in soiled conditions
  • Some reviewers say falls were not always reported to family
  • One report of medications not given on time
  • One serious report alleging drugs and a weapon brought into the facility by staff

AI-generated from reviews and community data.

Lakewood Therapy & Living Center is a senior living community in Hot Springs, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 24 reviews.

About Lakewood Therapy & Living Center

Lakewood Therapy & Living Center is a skilled nursing and long-term care community in Hot Springs, Arkansas. The facility offers 24-hour staffing with on-site nurses, private rooms with private bathrooms, wheelchair accessibility, medication management, and social activities and gathering spaces.

The community changed ownership in September 2022 and has undertaken facility upgrades and remodeling since then. Amenities include an emergency call system, housekeeping services, and rehabilitation services such as physical therapy and breathing treatments.

Reviews are decidedly mixed. Multiple reviewers praised the caring and dedicated staff, describing the facility as welcoming and describing positive experiences with rehabilitation and long-term care. However, other reviewers raised serious concerns about care quality, specifically regarding assistance with activities of daily living, medication timing, and incident reporting. One reviewer noted "This facility changed ownership in Sept 2022 & you can already see such a positive change" while others reported ongoing issues with attention and hygiene standards.

Types of Care at Lakewood Therapy & Living Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Lakewood Therapy & Living Center

3.7overall · 24 ratings combined

3.7★ on Google (24)

Paul Cook

Jul 2024

via Google ↗ · Report

Dear Lakewood Nursing Home Staff,<br>I am writing to express my heartfelt gratitude for the exceptional care you provided to our son, Allan. Your team made us feel welcome every time we visited, and it was comforting to see how you treated Allan like family.<br><br>Your kindness and dedication did not go unnoticed, and we are deeply thankful for the compassion and professionalism you showed. Yall are awesome ❤️<br><br>Sincerely,<br>Paul & Mary Cook

Kyra Smith

Jun 2024

via Google ↗ · Report

This place will keep people that abuse and threaten to kill your loved ones. Some nurses will deprive your loved ones of air and not care when your loved one says they can’t breathe. Your loved ones will be sitting in their own pee for hours upon end because the CNAs want to sleep instead of work. They do not give medication on time. If your loved one falls sometimes they won’t report it. CNAs also bring drugs and a gun into the facility everyday they work. It was a disgrace to work for this company.

Carla Jacobson

Feb 2024

via Google ↗ · Report

Caring, compassionate staff. If you’re looking for a more quiet, less chaotic, less “institutional feel” place, then this is the place for you!

John Dews

Dec 2023

via Google ↗ · Report

Our Mom is early in her third year of a dementia diagnosis. One year of living alone with a Sitter, one year with a son and daughter-in-law, and now we need Lakewood. From our first conversation with Tamara, to going through the application with Keiley, and every encounter we’ve had with every person - has been an absolute 10. I’ve never known kindness to pervade an entire Service Team, but Lakewood achieves it. In the words of our Mom, “I love it here.”

66bradman

Dec 2023

via Google ↗ · Report

My mother was at Lakewood for rehab after a small fracture. The entire staff is excellent. Very caring, friendly and dedicated to ensure their patients are well cared for. They even helped me wade through the perils of insurance insanity. Good people!

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Frequently Asked Questions

What types of care does Lakewood Therapy & Living Center offer?

Lakewood Therapy & Living Center offers Skilled Nursing / Long Term Care.

How much does Lakewood Therapy & Living Center cost?

Lakewood Therapy & Living Center has not published its pricing. For context, communities in Hot Springs that publish rates start around $3,225 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Lakewood Therapy & Living Center located?

Lakewood Therapy & Living Center is located at 260 Lakepark Dr in Hot Springs, Arkansas.

What do families say about Lakewood Therapy & Living Center?

Lakewood Therapy & Living Center carries a 3.7 out of 5 rating from 24 Google reviews. Lakewood Therapy & Living Center is a skilled nursing and long-term care facility in Hot Springs, Arkansas, with reviews split between very positive experiences (especially with short-term rehab and therapy) and several serious complaints about neglect and care lapses. Many families describe a warm, home-like atmosphere and dedicated staff, while a smaller number report troubling incidents involving unattended residents, unreported falls, and delayed medications. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Lakewood Therapy & Living Center?

Submit the Request Information form on this page, or contact Lakewood Therapy & Living Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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