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Emerald Care Center Southwest

5600 South Walker

3.8(169 ratings)· Oklahoma City average: 4.1

Emerald Care Center Southwest, photo 11 / 6

Quick Facts

Total units
112
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
112
Physician availability
On-site weekdays, on-call weekends
Therapy continuity
Same therapy team throughout resident's entire stay
Staff tenure
Some employees with facility over three decades

What Families Think

The Good

  • On-site physical, occupational, and speech therapy team
  • Physician on-site weekdays, on-call weekends
  • Same therapy team works with residents throughout their stay
  • Some staff have been with facility over 30 years
  • Private rooms with patio access

AI-generated from reviews and community data.

Emerald Care Center Southwest is a senior living community in Oklahoma City, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.8 out of 5 across 169 reviews.

About Emerald Care Center Southwest

Emerald Care Center Southwest is a skilled nursing and long-term care facility serving Oklahoma City and the greater Midwest City region. The community offers both short-term rehabilitation and long-term nursing care, with an emphasis on personalized recovery support.

The facility operates in-house rehabilitation programs tailored to individual resident needs, with a focus on restoring vitality and independence. Physical, occupational, and speech therapists work alongside rehabilitative nursing, social services, and dietary teams to support recovery from conditions including joint replacement surgery, stroke, cardiac incidents, and illness. The same therapy team works with residents throughout their stay to encourage consistent progress.

Continuous specialized medical attention is available 24/7, with a physician on-site throughout the week and on-call during weekends. The nursing staff is trained and experienced in both medical management and rehabilitation, following physician protocols to support the transition from hospital to home.

Amenities include spacious private rooms, gourmet dining with personalized menus, and beautiful patio areas for outdoor time. The community is staffed by dedicated professionals, with some employees having been with the facility for more than three decades.

Types of Care at Emerald Care Center Southwest

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Emerald Care Center Southwest

3.8overall · 169 ratings combined

3.8★ on Google (169)

Lila Kay Coffelt -Williams

Jul 2026

via Google

In November 2025, my husband was admitted to Emerald for respite care. He was very well cared for and CompleteOk Hospice continued their responsibility for him, bathing and making sure of his safety. They were respectful of him and me. I came by to check on him during the day and at night and was always greeted with respect. The facility was always clean and never had any odor of urine, etc. There was no carpet to absorb liquids or to retain dirt. I was very pleased with the care he received there. Also, this location on South Walker is very near our home, so I was able to visit day and night.

Pamela McMahon

May 2026

via Google

Excellent facility. Clean. My needs were meet. Checked on often. Wound care fantastic!! Wound care nurse at facility Monday thru Friday.. Jessica is friendly, thorough , caring. Wound care doctor weekly, Jessica comes with doctor. She knows how wound doctor wants wounds taken care of. If Jessica is absent, she has someone in her place. Wounds taken care of on weekends by nurses. I was in skilled nursing. Therapist very friendly, very thorough. Very pleasant stay!!

Shana Reynolds Moulton

Apr 2026

via Google

This place is clean and the staff is great . There is activies for them to do. The dining room is big and my mom says the food is good. Thank all of y'all for help take care of my mom. It takes a special person to love others in a healing way . Y'all are awesome !!! Again thank all yall!!!

Mitzi StClair

Apr 2026

via Google

If you don’t love your parents This is the place to take them. There’s absolutely no caregiving. They don’t bathe them. They let them sit in their urine and they don’t take care of them at all. The skilled part the rehab part is one hour a day for five days then they stick them back in their bed. It is not a place for your loved one to be because they don’t care. I’ve complained many many times and nothing changes. They don’t give them baths. My mom‘s had poor baths in the last three weeks and I’ve had to go up and give her baths don’t if you love your parent do not take them up there and let them be taken care of by them and if I could’ve gave them zero stars I would have

Christina Bailey

Sep 2024

via Google

The day we arrived via transport from the hospital, no one at this facility was aware we were coming. No room set up for him, horrible, thin mattresses, broken furniture, no bedding. This place is FILTHY. Sticky, urine stained floors, smell of urine, urinals left full in shared bathrooms. My loved one didn’t eat for half a day because the staff left the food on his table outside of his reach from his bed. He called and called for help but no one came to help him. One day I came in and they left him a wash bin, towels and soap for his ‘bath’. He’s bed bound and couldn’t get up to wash himself. I had to beg staff to take him to the shower room to wash him. I was told they couldn’t “promise anything” about a bath every other day. I can’t count the number of times I came in and he had been sitting him feces and smelled. The upkeep of the facility is disgusting the administrators are worthless. No special diet for anyone - they “get what they get”. This place takes government insurance, so there are several homeless residents that act up, scream and threaten staff.It really was pretty terrifying to be in this place. See my photos

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Government Inspection History

9 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 5, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2026

Apr 9, 2025Health Complaint6 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

Dec 13, 2024Fire Safety StandardHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

Oct 12, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024

Jun 17, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 12, 2024

May 17, 2024Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

Feb 5, 2024Health Complaint6 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

Aug 18, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

Dec 21, 2021Fire Safety StandardHealth Standard6 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Emerald Care Center Southwest offer?

Emerald Care Center Southwest offers Skilled Nursing / Long Term Care.

Where is Emerald Care Center Southwest located?

Emerald Care Center Southwest is located at 5600 South Walker in Oklahoma City, Oklahoma.

How did Emerald Care Center Southwest do on recent health and safety inspections?

Emerald Care Center Southwest had 9 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Emerald Care Center Southwest?

Submit the Request Information form on this page to connect with Emerald Care Center Southwest and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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