MyLivingChoice

Elmbrook Home

1811 9th Avenue Nw

3.1(14 ratings)· Ardmore average: 4

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Elmbrook Home, photo 11 / 2

Quick Facts

Total units
126
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
126
Physician visits
Physicians visit at admission, then every 30 days
Visitation policy
24-hour visitation available with advance arrangement
Therapy services
On-site physical, occupational, and speech therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Elmbrook Home is a skilled nursing and rehabilitation facility in Ardmore, Oklahoma, offering physical, occupational, and speech therapy alongside 24-hour nursing care. Reviews are sharply split: some families praise the renovated facility and attentive care, while others report serious neglect, including infrequent bathing and slow response to call lights.

What reviewers praise

  • Recently renovated facility with modern look
  • Rehabilitation begins at admission with individualized screening
  • On-site physical, occupational, and speech therapy
  • Some reviewers praise attentive, excellent care
  • Regular social programs like music, trivia, and outings

What reviewers flag

  • Multiple reports of infrequent bathing and poor hygiene care
  • One report of slow or no response to call buttons
  • One review described a resident left dirty with overflowing briefs
  • Mixed reputation reflected in a low overall rating

AI-generated from reviews and community data.

Elmbrook Home is a senior living community in Ardmore, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 14 reviews.

About Elmbrook Home

Elmbrook Home is a skilled nursing, long-term care, and rehabilitation facility located in Ardmore, Oklahoma. The community provides 24-hour skilled nursing care in a comfortable environment with a focus on returning residents to their highest level of function.

Rehabilitation services are personalized and begin on admission with a screening. The facility offers physical, occupational, and speech therapy tailored to each resident's unique needs. Physicians typically visit upon admission and once every 30 days, with nursing staff maintaining regular contact with physicians.

The community provides a range of amenities and programs to support residents' health and social engagement. Daily offerings include exercise programs, quiet common areas, coffee and tea service on the patio, and nutritious dinners approved by a registered dietitian. Social programs are individualized and include resident councils, musical performances, fitness and stretching exercises, religious meetings, games, trivia, and volunteer involvement. Monthly calendars inform residents of upcoming events such as birthday parties, movies, musical programs, outings, candlelight dinners, and ice cream socials.

Visiting hours are recommended from 8 am to 8 pm, with 24-hour visitation available by advance arrangement. The facility welcomes families to participate in activities and special events, and residents receive daily mail delivery. An activities lounge may be reserved for special events with notice.

Types of Care at Elmbrook Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Games
  • Religious Services
  • Social Activities

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Reviews of Elmbrook Home

3.1overall · 14 ratings combined

3.1★ on Google (14)

Craig Kelley

Oct 2025

via Google ↗ · Report

Elmbrook recently underwent an extensive renovation and looks really nice. They offer so many services it's difficult to list them all. I highly recommend Elmbrook for your loved ones.

Joetta Reed

Oct 2022

via Google ↗ · Report

Worst place I have ever been in. Went to see a friend he was setting in a old Vinyl chair Without anything in it the vinyl was peeling from where his head was. He was so dirty, had blood on his hands. Fingers nails so long. I would never let my loved ones go there. Don’t even know how they passed Inspection

Heather White

Nov 2019

via Google ↗ · Report

Talk to some of the residents on north halls before sending your loved ones here.

Shannon Moss

Nov 2017

via Google ↗ · Report

Amazing place!! Excellent care for your loved ones! I would recommend this place!!!

Vicki Finley

Apr 2016

via Google ↗ · Report

If I could post lower than one star I would. We are so disappointed in the care our loved one is getting or should I say not getting. To have to remind staff of the need for a bath after 10 days is not good. To see the same clothes on her for days unless we are there to change her. To smell her so strongly you feel sick because of lack of bathing. To push the call button for help to finally just do things yourself because no one shows up. To change a brief that is so full of urine that you can ring it out like a wash cloth. We don't ask for special treatment but common care. This is unacceptable. So sad...

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Government Inspection History

6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

Aug 26, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Jan 16, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

Apr 30, 2024Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024

Oct 26, 2023Fire Safety StandardHealth Standard3 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2024

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024

May 26, 2022Fire Safety StandardHealth Standard11 citations
  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2022

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Elmbrook Home offer?

Elmbrook Home offers Skilled Nursing / Long Term Care.

Where is Elmbrook Home located?

Elmbrook Home is located at 1811 9th Avenue Nw in Ardmore, Oklahoma.

What do families say about Elmbrook Home?

Elmbrook Home carries a 3.1 out of 5 rating from 14 Google reviews. Elmbrook Home is a skilled nursing and rehabilitation facility in Ardmore, Oklahoma, offering physical, occupational, and speech therapy alongside 24-hour nursing care. Reviews are sharply split: some families praise the renovated facility and attentive care, while others report serious neglect, including infrequent bathing and slow response to call lights. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Elmbrook Home do on recent health and safety inspections?

Elmbrook Home had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Elmbrook Home?

Submit the Request Information form on this page, or contact Elmbrook Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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