MyLivingChoice

Elite Home Health

2 Cityplace Dr #430

3(8 ratings)· Creve Coeur average: 4.1

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Elite Home Health logo
Elite Home Health, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2006
Services offered
Provides both home health and hospice care
Therapy included
In-home physical and occupational therapy visits

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families of Elite Home Health describe a split experience: the clinical staff (nurses, physical and occupational therapists) receive strong praise for skill and compassion, while the office and front-desk staff draw sharp criticism for rudeness and poor communication. Overall Google rating sits at 3 out of 5 from a small number of reviews.

What reviewers praise

  • Nurses and therapists described as skilled and caring
  • Smooth care coordination praised by multiple families
  • Physical therapy helped patients progress quickly
  • Staff responsive during hospital discharge transition

What reviewers flag

  • Multiple reports of rude or unhelpful office staff
  • Several complaints about poor scheduling communication
  • One report of being repeatedly transferred and disconnected on calls

AI-generated from reviews and community data.

Elite Home Health is a home health agency serving Creve Coeur, Missouri offering Home Health. Families rate it 3.0 out of 5 across 8 reviews.

About Elite Home Health

Elite Home Health is a Medicare-certified home health agency serving clients in Creve Coeur, Missouri since 2006. The agency provides skilled nursing, physical therapy, occupational therapy, and medical social services to patients at home.

Elite Home Health holds a CMS quality star rating of 3.5 of 5 stars. Reviewers report notably mixed experiences. Several families praised the clinical staff for their expertise, attentiveness, and skill in helping patients progress. One reviewer wrote that therapists "made me feel so comfortable, walked me through all the exercises thoroughly and expertly." However, other reviewers consistently expressed frustration with office staff communication and responsiveness, citing difficulty reaching clinicians and obtaining scheduling information.

Types of Care at Elite Home Health

Home Health

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Reviews of Elite Home Health

3overall · 8 ratings combined

3★ on Google (8)

Karla Samson

Dec 2025

via Google ↗ · Report

I was so impressed at every step of working with these folks. From the initial information and guidance on how to setup home health care to the physical therapist I had, Angela. She made me feel so comfortable, walked me through all the exercises throughly and expertly. And when I was cleared for outpatient physical therapy, they too were impressed with how advanced I was thanks to my in-home therapist!

Jamie M

Jun 2025

via Google ↗ · Report

The office staff is extremely rude. Field staff has no clue when they will see you next. I call the office to ask, and they say the clinician will call. No clinicians call and when i call the office they transfer me over and over again before eventually hanging up. Strongly advise trying another home health agency.

Alla Watson

May 2025

via Google ↗ · Report

We are so thankful for the incredible team at Elite Home Health. Nurse Dawn is absolutely amazing—skilled, attentive, and so supportive. Elizabeth (OT) and Angela (PT) are both outstanding and have been instrumental in my mom’s progress. A big thank you to Marina for coordinating everything so smoothly! We couldn’t be more grateful for this incredible team.

Zara

May 2025

via Google ↗ · Report

This agency is FANTASTIC! From the moment the Social Worker contacted them while my mom was still at the hospital, through all the appointments and follow-ups, they are the most PROFESSIONAL and CARING people we've ever encountered. Highly recommended!!!

Michelle Singh

May 2024

via Google ↗ · Report

The receptionist is so completely rude. I couldn’t even get to the field staff. It felt like they didn’t want my business at all. She was incredibly difficult to work with. I would never recommend this company simply based on the public facing person at my first encounter if this is any indication of how the staff behaves, don’t go there. I’m desperately seeking care. It sounds like all she wanted to do was fight. I’m a very kind and caring person. Rude, Rude, Rude.

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Have you already been in touch with Elite Home Health?

By submitting, you're okay with us and Elite Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Elite Home Health is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

233 completed patient surveys, 26% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

Elite Home Health reports serving 83 ZIP codes, including Saint Louis, Florissant, Saint Charles, Ballwin, Chesterfield, O Fallon, Arnold, Barnhart, Bridgeton, Cedar Hill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267603. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Elite Home Health offer?

Elite Home Health offers Home Health.

Where is Elite Home Health located?

Elite Home Health is located at 2 Cityplace Dr #430 in Creve Coeur, Missouri.

What do families say about Elite Home Health?

Elite Home Health carries a 3.0 out of 5 rating from 8 Google reviews. Families of Elite Home Health describe a split experience: the clinical staff (nurses, physical and occupational therapists) receive strong praise for skill and compassion, while the office and front-desk staff draw sharp criticism for rudeness and poor communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Elite Home Health?

Yes. Elite Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Elite Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Elite Home Health?

Submit the Request Information form on this page, or contact Elite Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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