Charlotte Higgins
Jun 2026
We were very satisfied with everyone from Elite home care.
1 / 5Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1997
- On-call coverage
- 24/7 on-call nurse available for patients
Home Health Compare
What Families Think
Elite Home Health & Hospice in Clarkston, Idaho holds a 4.5-star rating from 55 Google reviews. Reviewers frequently praise the clinical staff's dedication and responsiveness, though at least one family reported serious communication breakdowns during the intake process.
The Good
- 24/7 on-call nurse availability
- Staff described as knowledgeable and professional
- Nurse went above expected duties for patient
- Positive collaboration reported by partner caregiving agency
The Bad
- One report of referral calls never returned for over a month
- One report of rude, dismissive phone handling
AI-generated from reviews and community data.
Elite Home Health & Hospice is a senior living community in Clarkston, Idaho offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.5 out of 5 across 55 reviews.
About Elite Home Health & Hospice
Elite Home Health & Hospice is a home health and hospice provider based in Clarkston, Idaho. The agency offers skilled nursing and specialized care delivered in the home setting, with 24/7 on-call nurse availability.
Most families describe the clinical staff as knowledgeable and deeply engaged in patient care. One family noted that a nurse "came extra early one morning to do a medical procedure" before surgery, reflecting the hands-on approach families consistently report. Families working with multiple disciplines, nursing, therapy, and other specialties, praise the coordination and professionalism across the team. One family wrote, "all of the disciplines that work for Elite have been absolutely phenomenal."
One account flagged a significant communication gap: a patient referred by their physician encountered delays getting the agency to acknowledge the referral and did not receive follow-up calls for over a month, ultimately prompting them to switch providers. This stands apart from the broader pattern of positive experiences.
Elite Home Health & Hospice holds a 4.5/5 Google rating across 55 reviews, with the majority of families reporting satisfaction with care quality and staff responsiveness.
Types of Care at Elite Home Health & Hospice
Home HealthSkilled Nursing / Long Term Care
Amenities
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Elite Home Health & Hospice
4.5overall · 55 ratings combined
4.5★ on Google (55)
Brandy Hume
May 2026
Absolutely fantastic staff we had the chance to encounter. Thank you for seeing her thru til the end
Lauren Jasmer
Jul 2025
My doctor referred me for their services and called several times for a status updated but they never called either of us, for over a month. So I called. They rudely said they have no referral for me but forwarded me to their referral coordinator, who never called me back. We decided to go with a different company since this one doesn’t seem to care about people and made me feel uncomfortable; I wouldn’t want them in my home after how they spoke to me on the phone and handled my inquiries.
Michelle Cotton
Feb 2025
All of the disciplines that work for Elite home health and Hospice have been absolutely phenomenal! One of the nurses has really gone above the call of duty. She came extra early one morning to do a medical procedure for my dad before he had surgery. They are available 24/7 with an on call nurse. Each person we worked with has been knowledgeable and professional while performing their job. Thank you to all of Elite’s Staff for their care and commitment to their patients successful outcomes.
Joleen Tietz
Aug 2024
We have worked hand in hand with Elite many times, as we are not a home health agency but solely a caregiving agency. Our experience with their staff has always been pleasant and informative. I'm thankful that they're in our area to fill the gaps where legally we cannot assist our clients, and we're thankful to have the opportunity to serve many of the same families through the challenges they face, to keep them in the comforts of their own homes surrounded by their loved ones. -In Home Care For You Staff
Medicare Quality of Care
Elite Home Health & Hospice is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1082%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety79%US 82%
272 completed patient surveys, 31% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Better than
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly93%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Elite Home Health & Hospice reports serving 38 ZIP codes, including Coeur d'Alene, Post Falls, Ahsahka, Anatone, Asotin, Athol, Bayview, Blanchard, Cataldo, Clarkston and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507111. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Elite Home Health & Hospice offer?
Elite Home Health & Hospice offers Home Health and Skilled Nursing / Long Term Care.
Where is Elite Home Health & Hospice located?
Elite Home Health & Hospice is located at 1370 Bridge St in Clarkston, Idaho.
What do families say about Elite Home Health & Hospice?
Elite Home Health & Hospice in Clarkston, Idaho holds a 4.5-star rating from 55 Google reviews. Reviewers frequently praise the clinical staff's dedication and responsiveness, though at least one family reported serious communication breakdowns during the intake process.
Does Medicare cover care from Elite Home Health & Hospice?
Yes. Elite Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Elite Home Health & Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Elite Home Health & Hospice?
Submit the Request Information form on this page to connect with Elite Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Elite Home Health & Hospice? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Clarkston bring help to the house: daily living, companionship, and respite for family caregivers.
