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Elderwood Assisted Living at Cheektowaga

229 Bennett Road

3(22 ratings)· Cheektowaga average: 3.4

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Elderwood Assisted Living at Cheektowaga, photo 11 / 6

Quick Facts

Total units
80
Licensed capacity
80 residents

New York DOH

Care continuum
Skilled nursing and subacute rehab on same campus
Program certification
New York State-certified Assisted Living Program
Nearby housing option
Independent living patio homes also available on campus
Rehab services
On-site physical and occupational therapy praised by families

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of this Elderwood community are sharply divided: some families describe attentive nursing staff, strong therapy services, and loved ones who were happier and well cared for, while others report serious concerns about cleanliness, staffing levels, food quality, and communication. The community offers assisted living with access to skilled nursing and rehab on the same campus, which several reviewers used for a family member's care.

What reviewers praise

  • Physical and occupational therapy praised by multiple reviewers
  • Several reviewers say staff treated residents with respect and love
  • Skilled nursing and rehab available on same campus
  • One reviewer's mother was happier than expected there
  • Clean and pleasant atmosphere noted by some reviewers

What reviewers flag

  • Multiple reports of urine smell and cleanliness issues
  • Several reviewers describe understaffing and slow response to call buttons
  • Multiple complaints about poor food quality and small portions
  • One serious report of a resident sent home too weak and later hospitalized with pneumonia
  • One report of poor communication from social work/admissions staff

AI-generated from reviews and community data.

Elderwood Assisted Living at Cheektowaga is a senior living community in Cheektowaga, New York offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.0 out of 5 across 22 reviews.

About Elderwood Assisted Living at Cheektowaga

Elderwood Assisted Living at Cheektowaga is a New York State-certified Assisted Living Program located in Cheektowaga, New York. The community serves seniors requiring assistance with daily living activities, allowing them to age in place within familiar, comfortable surroundings.

The campus features a picturesque wooded setting with patios, gardens, and walking paths. As part of a larger Elderwood community, residents have access to skilled nursing and subacute rehabilitation services on the same campus, creating a continuum of care for those whose needs may change over time.

The community is centrally located just off Union Road near William Road, less than 1 mile from the NYS I90 Thruway, approximately 10 minutes from Buffalo/Niagara International Airport, and about 30 minutes from Niagara Falls. Independent living patio homes are also available nearby on campus.

Types of Care at Elderwood Assisted Living at Cheektowaga

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Walking Paths

Activities

  • Social Activities

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Reviews of Elderwood Assisted Living at Cheektowaga

3overall · 22 ratings combined

3★ on Google (22)

Jamie Wolf

Nov 2025

via Google ↗ · Report

If I could leave zero stars, I would. DO NOT TAKE YOUR ELDERLY FAMILY MEMBERS HERE. The aides are lazy, always on their phones. My poor grandmother sat in a urine soaked brief, not one aide would help her. The food here is horrible. A hot dog for lunch that looked green. Small portions. Watered down coffee..Barely any activities. Just not a good place.

Daniel Sommer

Jun 2024

via Google ↗ · Report

Very nice staff, wonderful facility and nice dinning room. My mom is much happier than any of us ever thought she would be.

Jolene Downey

Jun 2024

via Google ↗ · Report

Physical therapy was phenomenal ...Occupational therapy wonderful...staff does the best they can with what they are given the nurses and administrators inside. Unfortunately as with every facility in nys and hospitals its a mess. The doctors from general physician outstanding as well......I'm grateful for the therapy.

Stephanie Foreman

May 2024

via Google ↗ · Report

My grandfather was in the long-term care unit until his passing and the staff there was absolutely amazing

Gail Seiler' Leithner

May 2024

via Google ↗ · Report

Since the new administration came in its awful. Not clean. Smells like urine. Terrible...

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Frequently Asked Questions

What types of care does Elderwood Assisted Living at Cheektowaga offer?

Elderwood Assisted Living at Cheektowaga offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Elderwood Assisted Living at Cheektowaga located?

Elderwood Assisted Living at Cheektowaga is located at 229 Bennett Road in Cheektowaga, New York.

What do families say about Elderwood Assisted Living at Cheektowaga?

Elderwood Assisted Living at Cheektowaga carries a 3.0 out of 5 rating from 22 Google reviews. Reviews of this Elderwood community are sharply divided: some families describe attentive nursing staff, strong therapy services, and loved ones who were happier and well cared for, while others report serious concerns about cleanliness, staffing levels, food quality, and communication. The community offers assisted living with access to skilled nursing and rehab on the same campus, which several reviewers used for a family member's care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Elderwood Assisted Living at Cheektowaga?

Submit the Request Information form on this page, or contact Elderwood Assisted Living at Cheektowaga directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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