MyLivingChoice

Elderwerks - Senior Care Consultants

251 E Northwest Hwy

4.9(110 ratings)· Palatine average: 4.7

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Quick Facts

Cost
Free, non-profit service for families
Specialty resource
Provides lists of Medicaid-accepting facilities
Veteran support
Connects families to VA benefits contacts
Caregiver support
Runs support group for dementia caregivers
Annual event
Hosts yearly Senior Expo with education sessions

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Elderwerks is not itself a residential community but a free, non-profit senior-care consulting and referral service based in Palatine, Illinois. The overwhelming majority of reviewers praise individual advisors for helping them quickly find assisted living, memory care, nursing home, or in-home care options for aging parents, often during stressful crises. A single negative review describes dissatisfaction with a facility placement's living conditions.

What reviewers praise

  • Free, non-profit service for families
  • Advisors respond quickly, often same day
  • Personalized guidance matched to family needs
  • Helps locate Medicaid-accepting facilities
  • Connects families to elder law attorneys and VA benefits
  • Offers caregiver support groups for dementia

What reviewers flag

  • One report of being placed in an apartment with no heat, AC, or working toilet

AI-generated from reviews and community data.

Elderwerks - Senior Care Consultants is a senior living community in Palatine, Illinois offering Independent Living. Families rate it 4.9 out of 5 across 110 reviews.

About Elderwerks - Senior Care Consultants

Elderwerks, based in Palatine, is a senior care consulting agency that helps families navigate options for aging relatives. The service connects clients with local assisted living facilities, nursing homes, skilled nursing placements, and related resources including elder care attorneys and veterans benefits information.

Reviewers consistently praised the agency's expert guidance and responsiveness. Families described receiving immediate attention, thorough assessment of their specific needs, and carefully curated recommendations tailored to criteria like location, cost, and services required. Reviewers noted the consultants' deep knowledge of the local care landscape and ability to simplify complex decisions around Medicare, insurance transfers, and placement logistics. One reviewer wrote that staff "helped me every step of the way, staying on top of my needs." Several reviewers mentioned the agency offers a resource directory and educational programs for professionals and the public.

Types of Care at Elderwerks - Senior Care Consultants

Independent Living

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Reviews of Elderwerks - Senior Care Consultants

4.9overall · 110 ratings combined

4.9★ on Google (110)

Diane Young

Aug 2026

via Google ↗ · Report

Barbara helped so much, it was my own stupidity that prevented me from utilizing her more. But when I finally remembered her as a resource she solved all of my issues immediately. I most likely wont need this service again but if I did I would absolutely call her first. Highly recommend.

Luna Mellor

May 2026

via Google ↗ · Report

Great organization that provides helpful information & guidance.<br><br>When your elderly parent changes mentally &/or physically, you have to research to find out their best options & what it would cost them. How do you know if your findings are correct?<br>Elderwerks can help guide you.<br><br>I called Elderwerks & spoke with one of their experts - Barbara Rosenberg. She comes with 40 years of experience with elder care.<br>Barbara asked me questions about my mom & her “new” situation. She evaluated my mom’s case & explained different options - Facilities, senior care, etc.<br><br>I also wanted a list of Elder care attorney & she gave me some in the zipcode area.<br><br>It did not stop there, later, Barbara checked up on me & my mom’s status.<br><br>The not-for-profit group provides you guidance, but they also show you compassion.

Michelle Damico

Feb 2026

via Google ↗ · Report

Barbara and Elderwerks deserve the highest praise for their expertise, connection to the community and their devotion to clients. Elderwerks has worked with me consistently and with passion to help me find the right care for my elderly parent. This is one of the hardest things ever, and Elderwerks helped me every step of the way, staying on top of my needs and Barbara's network connections to make sure my parent received the services she needed.<br>I'm so grateful for how Barbara went above and beyond to assist. And I appreciate her patience for understanding the dynamics that come with a decision of this magnitude. Barbara not only guides people through this difficult process, she becomes their counselor and therapist, who is a simple phone call away. I would praise her work and refer her to anyone! THANK YOU SO MUCH, Elderwerks!

Lenna Scott

Feb 2026

via Google ↗ · Report

I have referred Elderwerks on several occasions and have consistently been pleased with the results. Barbara Rosenberg is supportive and knowledgeable. She truly takes the time to understand the needs of the individual and to make appropriate recommendations.

Cari Zorns

Jan 2026

via Google ↗ · Report

Barbara went above and beyond to help my family. She described everything in the most candid way laying everything out for us. Details and got us in touch with everyone we needed. She saved us hours and days with her Care and follow up. We would’ve been lost without her!

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Frequently Asked Questions

What types of care does Elderwerks - Senior Care Consultants offer?

Elderwerks - Senior Care Consultants offers Independent Living.

Where is Elderwerks - Senior Care Consultants located?

Elderwerks - Senior Care Consultants is located at 251 E Northwest Hwy in Palatine, Illinois.

What do families say about Elderwerks - Senior Care Consultants?

Elderwerks - Senior Care Consultants carries a 4.9 out of 5 rating from 110 Google reviews. Elderwerks is not itself a residential community but a free, non-profit senior-care consulting and referral service based in Palatine, Illinois. The overwhelming majority of reviewers praise individual advisors for helping them quickly find assisted living, memory care, nursing home, or in-home care options for aging parents, often during stressful crises. A single negative review describes dissatisfaction with a facility placement's living conditions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Elderwerks - Senior Care Consultants?

Submit the Request Information form on this page, or contact Elderwerks - Senior Care Consultants directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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