J. “Jurassic Jeep Jenny” Mae
Jun 2026
If I could give them a minus 10 I would, other than the wonderful nurse Brittany that was able to come in and take care of my mother-in-law once a week. They were the reason they pushed my mother-in-law into a nursing home manipulated my brother-in-law into being POA which caused her death within a few days. She walked in talking eating drinking in good condition, after the second day third day fourth day fifth day They drugged her up to the point she was falling every day. My thought was their daily visits over at the nursing home They would have looked into why she constantly was falling. We had no communication whatsoever!! In fact we were never told of the daily falls until she was a complete vegetable , and unable to eat drink or communicate laying in bed.. next to a roommate staring at us with a loud TV. We still don't even know what happened nobody gave us details, very distressing! I was her main caregiver 7 days a week for a year! Nobody knew her as well as I did! They did nothing to prevent the falls continued to drug her up until she died a horrible death withering and pain in her bed not eating or drinking for almost 4 days in a noisy semi-private room instead of putting her in a room by herself to die in peace. The so-called Care staff would show up every Friday to take stats have a little chit chat and push her into a nursing home. My mother-in-law did not deserve to die the way she did! They should be ashamed of themselves for what they did to her and you would have thought they would have gave better care once she was in the facility and stop drugging her up until she fell so many times it caused her demise. After the first day she fell and hit her head , gashed her arm You would think they would have showed up more often or talked to the facility or stopped giving her drugs but nope. (I have pictures of every injury) I hope they feel good for what they did to her and they would never treat their mother like that. Very very very disappointed They claim to care but yet they didn't do anything to prevent the woman from continually falling when she never had one fall prior to the admission. Worst company on this Earth. I have absolutely no words for these people if it would have been up to me I would have fired them long ago and hired hospice of Northwest Ohio! Buyer beware pop-up companies like elara do not own a facility like hospice of Northwest Ohio so when your loved one is dying in pain they have no place to go and if they're in a nursing home they pop in a couple times to say they were there and bill Medicare maybe give them a few hits of a drug and call it hospice. If I could put a title on this review it would have been "How to kill your mother in 10 days" I will be including them in my lawsuit Edit.. I did attempt to call Elara to have a discussion with them to possibly find out what could have been done better or what happened, They immediately put me on speaker phone and when they heard my name their attitude was very very nasty and said we cannot talk to you and they actually hung up the phone on me!!! Un believable.. my intention was to have an honest conversation with them which they refused and were very nasty towards me! Everybody who knows me knows I am a very kind, caring reasonable person, I am a huge advocate for the elderly and for Elara to treat me like this when I called tells me volumes... Put yourself in my shoes! Think about if this was your mother, your sister, your friend. 23 or 93 everyone's life is important and everybody should be treated with dignity. Ps.. what's most disappointing?? Me being in the health care industry for 50 plus years and I wanted to just have an honest nice conversation on what I felt like with done wrong and what could be done better in this case that ended badly.. I had no intentions of seriously being nasty but elara refused to take my call or even speak to me!! Even when I told them it had nothing to do with Hipaa I just wanted an honest discussion with answers generally they refused this tells you volumes
