3.1(38 ratings)· Rochester average: 3.9
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Edna Tina Wilson Living Center is a skilled nursing and long-term care community in Rochester, New York, with a 3.1 out of 5 rating from 39 Google reviews. No detailed reviews, amenities, or pricing information were provided, so specific family feedback beyond the overall rating is not available.
AI-generated from reviews and community data.
RRH Edna Tina Wilson Living Center is a senior living community in Rochester, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.1 out of 5 across 38 reviews.
RRH Edna Tina Wilson Living Center is a skilled nursing and long-term care community in Rochester, New York, licensed for up to 120 residents. It is Medicare and Medicaid certified and holds a 5-star overall rating from the Centers for Medicare and Medicaid Services.
The community offers 24-hour staffing, on-site nursing, medication management, physical and occupational therapy, speech therapy, and dietary accommodations. Rooms are private with private bathrooms, and amenities include housekeeping, laundry service, an emergency call system, wheelchair accessibility, security, and gathering spaces with senior activities.
Reviewers offer mixed assessments. Several families praised the facility highly, describing staff as welcoming, kind, and professional across all roles, with one noting a clean and cheerful atmosphere with activities that keep residents engaged. However, other reviewers reported concerns about rehabilitation care planning and discharge preparation, describing gaps in communication and accuracy of information during the care process.
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Help Me Choose3.1overall · 38 ratings combined
3.1★ on Google (38)
Jay Thompson
Apr 2026
Both my aunt and uncle are living there now. We visit on a weekly basis. The staff is always very nice and treat my family members like they really care! We go at all different times of day and no matter they are on point. We really appreciate all the work and care they show our family members!
Patricia Frawley
Apr 2026
My husband spent 3 weeks here for rehab. He had OT, PT and Speech therapies. We had wonderful care by an awesome staff! From the social worker, managers, nursing staff, aides, front desk staff, including the food service people, cleaners, maintenance staff, etc. -everyone was so welcoming, kind, helpful, and professional. We would definitely recommend “Edna Tine Wilson” to anyone looking for a rehab facility.
Sue Groemminger
Apr 2026
I've been to many facilities in the area, and by far this one ranks highly. Compassionate caregivers, clean and cheerful atmosphere no matter what time of day. Activities suitable for seniors keep them occupied. Unlike many other places, there is no line of wheelchairs with ignored residents in the halls
Karen Caruso
Apr 2026
Do not recommend ETW; management did not help prepare for discharge, and provided inaccurate information. Do not put your loved one here.
Kara M
Apr 2026
If your loved one is there for PT services. Do not come unprepared for their plan of care meeting. Maggie Spencer, their PTA rehab manager will not give any help. She will recommend things that do not help you. She claimed my loved one was ambulatory when every nurse/aide reported she wasn’t. My loved one is only using a wheelchair since leaving Edna Tina Wilson. They also never reported her weight correctly. She lost 15 pounds in her 22 days there. I do not recommend your loved one goes here.
3 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Develop a communication plan.
Severity B of L: potential for minimal harm, patternCorrected Aug 25, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2021
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
RRH Edna Tina Wilson Living Center offers Skilled Nursing / Long Term Care.
RRH Edna Tina Wilson Living Center is located at 700 Island Cottage Road in Rochester, New York.
RRH Edna Tina Wilson Living Center carries a 3.1 out of 5 rating from 38 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
RRH Edna Tina Wilson Living Center had 3 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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