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Edgewood Place At The Village At Brookwood

1820 Brookwood Avenue

4.4(41 ratings)· Burlington average: 4.4

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Edgewood Place At The Village At Brookwood, photo 11 / 6

Quick Facts

Total units
51
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
51
Community size
Licensed for up to 51 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Edgewood Place At The Village At Brookwood is a small skilled nursing and long-term care community in Burlington, North Carolina, with an average of 4.5 out of 5 across 40 Google reviews. No individual reviewer comments are available to detail specific experiences with care or staff.

What reviewers praise

  • High overall Google rating of 4.5/5
  • Small, intimate community setting
  • Strong overall family satisfaction based on review volume

What reviewers flag

  • No published pricing information available
  • No detailed reviewer comments to assess care specifics

AI-generated from reviews and community data.

Edgewood Place At The Village At Brookwood is a senior living community in Burlington, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.4 out of 5 across 41 reviews.

About Edgewood Place At The Village At Brookwood

Edgewood Place At The Village At Brookwood is a skilled nursing and long term care community in Burlington, North Carolina, licensed for up to 51 residents. The facility is Medicare and Medicaid certified for all its beds.

The community operates 24 hours a day with registered nurses on site, medication management, and an emergency call system. Amenities include housekeeping and laundry services, private bathrooms in resident rooms, and wheelchair accessible facilities. The facility is operated by a non profit corporation.

The community holds a 5 of 5 overall star rating from the Centers for Medicare and Medicaid Services.

Types of Care at Edgewood Place At The Village At Brookwood

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Edgewood Place At The Village At Brookwood

4.4overall · 41 ratings combined

4.4★ on Google (41)

V. Sperry

Feb 2026

via Google ↗ · Report

How did you get our e-mail address when we did not request info ? We are not interested because it is a highrise development & we prefer a more intimate setting.

Thomas Bigley

May 2025

via Google ↗ · Report

This is a small CCRC with about 250 residents. The main building has a gym, pool, hot tub, library, and game and craft rooms. Staff were all very friendly. Homes are very nice. There is a button in the master suite, which residents must push by 9:30 AM daily to notify staff they are OK. If they forget, they are called. If they don't answer their phone, staff comes and checks to make sure they are OK. We ate dinner at the main restaurant. The steak was cooked perfectly. The meal definitely exceeded my expectations.

B. Sudd

Apr 2025

via Google ↗ · Report

The lady at the front gate is RUDE and reciprocates terribly. Talks out of turn and when asked a simple question, she is unable to stay on subject. This is not a great choice to have checking in people. Especially when she is the first person you greet upon arrival. Just ignorant!!

Nya Deneen

Oct 2024

via Google ↗ · Report

I work with a third party company, so I came here to help out.But upon arrival Thomas the security guard treated me terribly. Unfortunately I wasn’t able to verify who I was, so I called my job so they could inform Thomas that I was who I was said to be. I gave him my phone to talk to a representative from my job and after I was verified , I asked politely for my phone and he refused to give me my phone back. When I grabbed for my property, he pulled away and wouldn’t return my cellular device . He said “I’ll give it back when I’m finish” in a hateful mannerism. This was unprofessional and extremely disrespectful. I suggest that the staff should be taught how to treat people from all walks of life ….. other than that the facility is enormous & well kept !

Margie Ward

Oct 2023

via Google ↗ · Report

My Father was there for almost 10 years. Most of the staff was wonderful. Made. A lot of friends for life. went to visit a friend , saw about 10 of my friends I made .so good to see them again. Father passed in 2014 they all remembered me. Thank all of them for all they did for my Father, they were so good to him.

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Government Inspection History

4 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 24, 2025Health Standard1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

May 10, 2024Fire Safety StandardHealth Standard1 citation
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

Mar 3, 2023Fire Safety StandardHealth Standard9 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

Dec 19, 2019Fire Safety Standard2 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2020

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Edgewood Place At The Village At Brookwood offer?

Edgewood Place At The Village At Brookwood offers Skilled Nursing / Long Term Care.

Where is Edgewood Place At The Village At Brookwood located?

Edgewood Place At The Village At Brookwood is located at 1820 Brookwood Avenue in Burlington, North Carolina.

What do families say about Edgewood Place At The Village At Brookwood?

Edgewood Place At The Village At Brookwood carries a 4.4 out of 5 rating from 41 Google reviews. No individual reviewer comments are available to detail specific experiences with care or staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Edgewood Place At The Village At Brookwood do on recent health and safety inspections?

Edgewood Place At The Village At Brookwood had 4 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Edgewood Place At The Village At Brookwood?

Submit the Request Information form on this page, or contact Edgewood Place At The Village At Brookwood directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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