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Edgewater at Waterman Village Nursing and Rehabilitation Center

300 Brookfield Ave

3.7(34 ratings)

Edgewater at Waterman Village Nursing and Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Ownership
Not-for-profit, unchanged since founding in 1989
Staff tenure
Director of Nursing has served 11 years
Focus
Emphasis on short-term post-hospital rehab care

What Families Think

Reviews of Edgewater at Waterman Village are mixed, with some families praising attentive therapy and nursing staff and others describing serious lapses in basic care and slow response times. The facility is part of a long-standing not-for-profit organization with a stable staff, though several reviewers note the building feels dated and food service can be inconsistent.

The Good

  • Kind, attentive nursing and therapy staff
  • Responsive physical therapy team praised by name
  • Case worker and CNA support highlighted as excellent
  • Medicare 5-star rated skilled nursing facility
  • Stable, long-tenured staff and consistent ownership since 1989

The Bad

  • One report of long waits for call-button response
  • Multiple mentions of food arriving cold or incorrect
  • One serious report of neglect: no help with hygiene, cold showers, yelling
  • Facility described by one reviewer as outdated and run down

AI-generated from reviews and community data.

About Edgewater at Waterman Village Nursing and Rehabilitation Center

Edgewater at Waterman Village is a Florida licensed skilled nursing home offering post-hospital rehabilitation and nursing home care in Mount Dora and surrounding Lake County areas. The facility is part of Waterman Village, a not-for-profit organization established in 1989 dedicated to helping seniors live their best lives.

The community provides skilled nursing and rehabilitation services, with particular emphasis on short-term post-hospital care. Edgewater is Medicare certified and among the highest overall Medicare rated nursing homes in Central Florida according to U.S. News and World Report ratings. The therapy team is noted as outstanding, and the facility welcomes prospective residents to meet the team before scheduled surgery.

Room accommodations include semi-private, deluxe semi-private, and private options. The community employs an executive chef and registered dietitian to support resident nutrition. An activities program is maintained with bus trips to local shopping, restaurants, and entertainment venues regularly organized for residents.

As a ministry of Waterman Village, a 501(c)(3) not-for-profit organization, the Edgewater has maintained consistent leadership and management since its founding, never having been bought or sold. Many staff members have been with the facility for extended periods, with the Director of Nursing Services having served for 11 years and the organization maintaining a stable team focused on compassionate care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 34 ratings combined

3.7★ on Google (34)

Jim Deabler

Jun 2026

via Google

The staff here at Waterman has been fantastic they listen to what I asked for they listen to what I need to have done and they get it done for me. Or they get me in a possession to get it done even in the middle of a training rehab. one session I had Rob working with me and he was talking to me about my rehab and then he says is there something else you wanna do and I said yes I wanna learn how to get in and out of my truck and he said I will stop now. I will start up again at 2 o’clock and 2 o’clock came My wife is up here with the truck and Rob went out and I got in and out of my truck five different times, so they are very responsive for any question or any desire. The whole staff even the nurse and the doctors. Everybody here has been fantastic.

Billie Jean Taylor

Jun 2026

via Google

My father inlaw was here after his cardiac issues and the service was great. The nursing staff were very kind. They were always willing to help my mother in-law to get back to the room for a visit. The food was good.

Christopher Bryant

May 2026

via Google

Terribly long waits for nursing staff to answer patient calls once nurses button is pressed. Therapy shows up half the time. Food is usally incorrect to what is written on the order, missing condiments and straws. Food is usally ice cold. Occasionally it's warm. Facility is extremely out dated and run down looking. I will not allow my father back to this rehab center again. Positive is it does not smell like a nursing home and the A/C in my dad's room seem to work well.

Tammy Dunaway

Apr 2026

via Google

My loved one went there for rehab after falling and breaking her hip. Do you not trust these people? They are awful. They will not do rehab with them. They tell them to stay in bed and pee and poop in their diaper. They will not help them get up to go use the restroom they give them cold showers and yell at them nightly. This was the worst place I ever seen had to pull my loved one out of there.

Matt Coomes

Apr 2026

via Google

My mom has been here for almost a month. Could not be happier with the facility and the care given. The staff from the CNA’s to PT/ OT, nurses, food staff ( the food was top shelf) and our case worker Sylvia were amazing. I would recommend this facility to anyone needing this type of care. I have been in many others with family members and this one is above all others. Thank you to all that cared for my mom.

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Frequently Asked Questions

What types of care does Edgewater at Waterman Village Nursing and Rehabilitation Center offer?

Edgewater at Waterman Village Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Edgewater at Waterman Village Nursing and Rehabilitation Center located?

Edgewater at Waterman Village Nursing and Rehabilitation Center is located at 300 Brookfield Ave in Mount Dora, Florida.

What do families say about Edgewater at Waterman Village Nursing and Rehabilitation Center?

Reviews of Edgewater at Waterman Village are mixed, with some families praising attentive therapy and nursing staff and others describing serious lapses in basic care and slow response times. The facility is part of a long-standing not-for-profit organization with a stable staff, though several reviewers note the building feels dated and food service can be inconsistent.

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