Edenbrook Green Bay

Marty J

Jul 2026

via Google ↗

1st time therer. I thought that everyone was very friendly, courteous, polite, to the myself and to the patient's. EVERY NURSE/CNA'S Deserve 100🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 I'm positive that the rest of the staff are Just as magnificent ✨️ ONLY Downfall was the cooling, Possibly the heating system needs a MAJOR UP GRADE😪😭😭

Abigayl Pleau

Apr 2026

via Google ↗

I visited my boyfriend’s Mother once, in that time I found a pill on the floor which was a water pill and it’s alarming considering how very swollen her legs are. Neb treatment medication sitting in there obviously wasn’t administered. Food was cold, tasteless, tater tot’s undercooked. Garbage full of briefs, food splatters on the wall near the bed. This was for rehab and she literally declined here. She had a doctors appointment today, she was sent with NO hearing aids and no GLASSES??? She cannot hear without hearing aids, she cannot see well. Maybe short staffed? But by staff hanging out at the nurses station all the time doesn’t seem busy. The attitude towards her son about doing discharge papers sooner than he did was also unnecessary. As someone who has worked in these places for 10 years, this is the WORST place I have seen.

Kathleen Wieting

Feb 2026

via Google ↗

I just stayed for a week at Edenbrook of Green Bay for rehabilitation. This was after a bout with Hypoxia. They welcomed me after I had been in the hospital for four days. I was in need of PT, OT and time and care- which was awesomely provided to me by the staff at Edenbrook. I came into the facility (as I call it) in a puddle. My focus was off, my body was shakey and I just plain wasn’t ready for returning to my home. I was helped so much by Ellie, Katie, Jennifer, Dee, Bianca and all the other RN’s! I appreciated the support and tireless work ethic of all of the CNA’s! The business personnel were caring and understanding. (The Kathleen’s!!) (inside joke) The meals were outstanding! Thanks much to cook Jamie and her staff. I even felt cared for by the cleaning staff- shout out to Toni and Junior! And now- I saved the truly best for last- the PT and OT staff that saw me through: Heidi, Emily, Tracy and Karissa were not only professional and knowledgeable, they made me feel accepted, even with my body insecurities. They taught me a lot! Many things I will use for the rest of my life! And one of the best things is that I was made to feel at ease about reaching out to them for extra care whenever I needed it! No one asked me to write this review. I wanted to let the public know that if you or your loved one need an interim place to go after an accident or surgery OR if you or your spouse or your parents need permanent healthcare placement- think of Edenbrook of Green Bay. It may sound cheesy to you, but I’m very happy that the Healthcare Advocate at the hospital I was staying in suggested Edenbrook.

S S

Sep 2025

via Google ↗

Everything I have to say does NOT include the physical/occupational therapists as they were great and eventually saved me from being held longer at this facility after an extensive hospital stay. For starters, when you look at their website, you feel a little hope. A little hope that they weren’t trying to trick you. Let me tell you - it might look nice on a screen but the only good looking room is for physical therapy. The room you stay in? Absolutely not. For starters, the smell is atrocious and so musty. I had someone bring in an air purifier so I could actually breathe. Now, the bed. The bed is probably twin size but please know it is by no means anything you should even sit on for more than 10 minutes, let alone sleep on. Admin/“Higher Ups” promised an air mattress due to wounds and the healing process. I asked everyone I saw for a solid two weeks before fully giving up. They do not stick to their word. The rooms are not equipped with anything ADL related to help you get around which was especially great when you are given restrictions to not attempt to do anything alone, which I found to be just exceptional when there’s a 45min-1hr wait for anyone to get to your room once you press the call light. I suppose I should have laughed with the woman when I asked if the little rubber bulb of a call light was for life support. She laughed and laughed.. and then I later understood why it amused her. I got to the point one day where I used my cell phone to call the front desk hangout people for help. Of course that didn’t move things any quicker. Meds? That was fun. The head nurse “slipped up” and stopped an antidepressant I had been on for years. Absolutely cold turkey. Worst idea ever. But their notes failed to say that they screwed up, instead, they made me sound as if I was the problem for being emotional. Apparently you can’t cry in your own room because you’re confused why your depression is so bad. Then there was the terribly uncomfortable time when a male nurse let me know his gloves were different due to him being allergic to latex… and adding, “which isn’t all bad if you know what I mean”. Not ok. I told another nurse later what was said and she just stated that he was funny. I wanted to get out. Family tried to get me out. They were presented with the news that if I were to leave and get services elsewhere, I would be responsible for thousands of dollars because they expected I would stay for one month. Meaning, they must have billed insurance ahead of time for a full month despite telling me I could leave when I wanted. Also on the topic of money, the staff WILL call a county ambulance if you say you’re not feeling the best. I can understand getting someone checked out, but that was a $500 ride that I didn’t approve of or ask for, as I had family that could have taken me to see a doctor. I made sure that never happened again. I won’t get into the food quality or taste as I know the chefs try and feeding that amount of people is tough work. They do have a dietician but apparently the dietician doesn’t understand carbs and being a diabetic. Or putting bags of brown sugar on your breakfast plate every morning. Or giving you decent sized cups of juice. I assumed that by filling out a sheet of what I can or can’t have, I was being given sugar free options. Not the case. Having to leave half a plate of food on my tray would upset people but I wasn’t trying to raise my blood sugar levels through the roof. Oh, and you’re only allowed to shower once a week. Saturdays. I never once felt a drop of hot water, or even lukewarm water, as I was new and last on the list to shower. Make sure you have someone you know take your clothes home to wash when needed, or you will pay an additional fee. And yes, I could continue on for days with more detail, but I’m hoping I’ve gotten the point across here - I do not recommend. Absolute 0 out of 10. Except for the ladies providing your physical therapy - they deserve a raise. Or those getting training hours in for school - they still had hope left in their eyes.

Sandra Clarke

Aug 2025

via Google ↗

We attempted to move our loved one to this facility from another state. In the beginning there was contact between the social workers at both facilities and the family and then when it came to a decision we were ghosted. All communications stopped. There was no updates and no final answer after weeks. This is extremely unprofessional! This was a stressful time trying to move a loved one out of state for care and the social worker/administration at Edenbrook made it even worse.