1 / 5CMS Care Compare
Reviews of Edenbrook Green Bay are sharply split between families who praise specific staff members and the rehab team, and families who describe serious care and staffing problems. Rehabilitation (PT/OT) is consistently singled out as a strength, while several reviewers raise concerns about understaffing, slow response times, and communication breakdowns during medical emergencies.
AI-generated from reviews and community data.
Edenbrook Green Bay is a senior living community in Green Bay, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 97 reviews.
Edenbrook of Green Bay is a skilled nursing facility in Green Bay, Wisconsin, offering long-term care and short-term rehabilitation services. The community describes itself as taking a holistic and personalized approach to skilled nursing and long-term care.
Rehabilitation services include physical therapy, occupational therapy, and speech therapy, supporting residents recovering from illness or injury as well as those receiving ongoing long-term care.
The community emphasizes a family-like environment, aiming to treat residents as family rather than simply as patients. Staff work to get to know residents and their individual needs, and the facility notes responsiveness to concerns raised by residents and their families.
Dietary services are provided on-site, with meals prepared by an in-house dietary staff.
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Help Me Choose4.3overall · 97 ratings combined
4.3★ on Google (97)
Marty J
Jul 2026
1st time therer. I thought that everyone was very friendly, courteous, polite, to the myself and to the patient's. EVERY NURSE/CNA'S Deserve 100🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 I'm positive that the rest of the staff are Just as magnificent ✨️ ONLY Downfall was the cooling, Possibly the heating system needs a MAJOR UP GRADE😪😭😭
Abigayl Pleau
Apr 2026
I visited my boyfriend’s Mother once, in that time I found a pill on the floor which was a water pill and it’s alarming considering how very swollen her legs are. Neb treatment medication sitting in there obviously wasn’t administered. Food was cold, tasteless, tater tot’s undercooked. Garbage full of briefs, food splatters on the wall near the bed. This was for rehab and she literally declined here. She had a doctors appointment today, she was sent with NO hearing aids and no GLASSES??? She cannot hear without hearing aids, she cannot see well. Maybe short staffed? But by staff hanging out at the nurses station all the time doesn’t seem busy. The attitude towards her son about doing discharge papers sooner than he did was also unnecessary. As someone who has worked in these places for 10 years, this is the WORST place I have seen.
Kathleen Wieting
Feb 2026
I just stayed for a week at Edenbrook of Green Bay for rehabilitation. This was after a bout with Hypoxia. They welcomed me after I had been in the hospital for four days. I was in need of PT, OT and time and care- which was awesomely provided to me by the staff at Edenbrook. I came into the facility (as I call it) in a puddle. My focus was off, my body was shakey and I just plain wasn’t ready for returning to my home. I was helped so much by Ellie, Katie, Jennifer, Dee, Bianca and all the other RN’s! I appreciated the support and tireless work ethic of all of the CNA’s! The business personnel were caring and understanding. (The Kathleen’s!!) (inside joke) The meals were outstanding! Thanks much to cook Jamie and her staff. I even felt cared for by the cleaning staff- shout out to Toni and Junior! And now- I saved the truly best for last- the PT and OT staff that saw me through: Heidi, Emily, Tracy and Karissa were not only professional and knowledgeable, they made me feel accepted, even with my body insecurities. They taught me a lot! Many things I will use for the rest of my life! And one of the best things is that I was made to feel at ease about reaching out to them for extra care whenever I needed it! No one asked me to write this review. I wanted to let the public know that if you or your loved one need an interim place to go after an accident or surgery OR if you or your spouse or your parents need permanent healthcare placement- think of Edenbrook of Green Bay. It may sound cheesy to you, but I’m very happy that the Healthcare Advocate at the hospital I was staying in suggested Edenbrook.
S S
Sep 2025
Everything I have to say does NOT include the physical/occupational therapists as they were great and eventually saved me from being held longer at this facility after an extensive hospital stay. For starters, when you look at their website, you feel a little hope. A little hope that they weren’t trying to trick you. Let me tell you - it might look nice on a screen but the only good looking room is for physical therapy. The room you stay in? Absolutely not. For starters, the smell is atrocious and so musty. I had someone bring in an air purifier so I could actually breathe. Now, the bed. The bed is probably twin size but please know it is by no means anything you should even sit on for more than 10 minutes, let alone sleep on. Admin/“Higher Ups” promised an air mattress due to wounds and the healing process. I asked everyone I saw for a solid two weeks before fully giving up. They do not stick to their word. The rooms are not equipped with anything ADL related to help you get around which was especially great when you are given restrictions to not attempt to do anything alone, which I found to be just exceptional when there’s a 45min-1hr wait for anyone to get to your room once you press the call light. I suppose I should have laughed with the woman when I asked if the little rubber bulb of a call light was for life support. She laughed and laughed.. and then I later understood why it amused her. I got to the point one day where I used my cell phone to call the front desk hangout people for help. Of course that didn’t move things any quicker. Meds? That was fun. The head nurse “slipped up” and stopped an antidepressant I had been on for years. Absolutely cold turkey. Worst idea ever. But their notes failed to say that they screwed up, instead, they made me sound as if I was the problem for being emotional. Apparently you can’t cry in your own room because you’re confused why your depression is so bad. Then there was the terribly uncomfortable time when a male nurse let me know his gloves were different due to him being allergic to latex… and adding, “which isn’t all bad if you know what I mean”. Not ok. I told another nurse later what was said and she just stated that he was funny. I wanted to get out. Family tried to get me out. They were presented with the news that if I were to leave and get services elsewhere, I would be responsible for thousands of dollars because they expected I would stay for one month. Meaning, they must have billed insurance ahead of time for a full month despite telling me I could leave when I wanted. Also on the topic of money, the staff WILL call a county ambulance if you say you’re not feeling the best. I can understand getting someone checked out, but that was a $500 ride that I didn’t approve of or ask for, as I had family that could have taken me to see a doctor. I made sure that never happened again. I won’t get into the food quality or taste as I know the chefs try and feeding that amount of people is tough work. They do have a dietician but apparently the dietician doesn’t understand carbs and being a diabetic. Or putting bags of brown sugar on your breakfast plate every morning. Or giving you decent sized cups of juice. I assumed that by filling out a sheet of what I can or can’t have, I was being given sugar free options. Not the case. Having to leave half a plate of food on my tray would upset people but I wasn’t trying to raise my blood sugar levels through the roof. Oh, and you’re only allowed to shower once a week. Saturdays. I never once felt a drop of hot water, or even lukewarm water, as I was new and last on the list to shower. Make sure you have someone you know take your clothes home to wash when needed, or you will pay an additional fee. And yes, I could continue on for days with more detail, but I’m hoping I’ve gotten the point across here - I do not recommend. Absolute 0 out of 10. Except for the ladies providing your physical therapy - they deserve a raise. Or those getting training hours in for school - they still had hope left in their eyes.
Sandra Clarke
Aug 2025
We attempted to move our loved one to this facility from another state. In the beginning there was contact between the social workers at both facilities and the family and then when it came to a decision we were ghosted. All communications stopped. There was no updates and no final answer after weeks. This is extremely unprofessional! This was a stressful time trying to move a loved one out of state for care and the social worker/administration at Edenbrook made it even worse.
9 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 18, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 2, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Mar 25, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2024
Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Have an externally vented heating system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 16, 2024
Provide immediate access to any resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Edenbrook Green Bay offers Skilled Nursing / Long Term Care.
Edenbrook Green Bay is located at 2961 St Anthony Dr in Green Bay, Wisconsin.
Reviews of Edenbrook Green Bay are sharply split between families who praise specific staff members and the rehab team, and families who describe serious care and staffing problems. Rehabilitation (PT/OT) is consistently singled out as a strength, while several reviewers raise concerns about understaffing, slow response times, and communication breakdowns during medical emergencies.
Edenbrook Green Bay had 9 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Edenbrook Green Bay and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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