Brent Mckinney
Jul 2026
My father has been with Eden Terrace for a couple of years now. He loves the place because of the helpful staff except for the medication management. He pays extra for this medication management. He is 89 years old with dementia and his doctors put him on a patch to help him with his memory. This patch is supposed to stay on his body for 24 hours. Well when I would get him to come spend the week with me he would wake up the next morning and I would give him his medication including putting his memory patch on but there has been numerous instances where there was two patches already on him. I quickly brought this up to the head nurse in charge and the director of the home. They assured me that it wouldn’t happen again, but low and behold I picked him up for the Fourth of July 2026 to spend the week with me and my father was dressing and had his shirt off and he not only had one, not two, but three 24 hour patches on him. I was furious and again I brought this up to the medication tech, this was Saturday July 4th, 2026. I had a talk with the director again (Cindy Hughes) on Monday July 6th when she returned. I told her this was unacceptable their system was broke and I wanted this fixed for the life of my father. Cindy Hughes said she would look into this and call me before the end of the day. She called me and wanted us pictures of my father’s back with the three single use patches on him and I obliged. She then called me right back and said she fixed it that they contacted my father’s doctor and had his patch switched to a pill! That is a cop out and they didn’t fix the problem they just put a band aid on it!!









