MyLivingChoice

Eden Heights of Olean

161 South Twenty-Fifth Street

4.5(38 ratings)

Eden Heights of Olean — photo 11 / 6

Quick Facts

Total units
120
Licensed capacity
120 residents

California CDSS

Pet policy
Pets can move in with residents
Respite care
Short-term respite stays available
On-site medical visits
PCP, podiatry, and optometry visit residents
Visiting hours
Family visitation open 24 hours a day
Aging in place
Residents can move to memory care without relocating

What Families Think

Reviewers overwhelmingly praise the admissions team, especially Gary Milliman, for making move-in smooth and stress-free, and many describe the caregiving staff as warm, attentive, and family-like. A few detailed negative reviews raise concerns about staff professionalism, short-staffing on some shifts, and lapses in housekeeping/laundry care.

The Good

  • Admissions staff (Gary, Kelly) praised for smooth, caring move-in help
  • Pets allowed to move in with residents
  • On-site physician, podiatry, and optometry visits
  • Long-term residents (years) report ongoing satisfaction
  • Memory care available on-site as needs increase
  • Respite/short-term stays offered and well-supported

The Bad

  • Several reports of unprofessional or rude staff behavior
  • One detailed report of understaffing, laundry backlog, and vaping by staff
  • One report of a rude interaction with the health director

AI-generated from reviews and community data.

Eden Heights of Olean is a senior living community in Olean, New York offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 38 reviews.

About Eden Heights of Olean

Eden Heights of Olean is an assisted living and memory care community located in Olean, New York, nestled in the Enchanted Mountains. The community provides residential care with a focus on creating a warm, welcoming home environment where residents feel valued and supported.

The community offers a variety of apartment accommodations, including two sizes of private apartments with private baths and semi-private apartments. Residents may furnish their apartments with personal belongings, and each room is equipped with an emergency call bell system for immediate staff assistance. On-site medical services include primary care physician visits, podiatry, and optometry services.

Dining at Eden Heights features multiple entrée choices with resident favorites and seasonal dishes, along with special diet options including diabetic-friendly and low-sodium menus. Soft, chopped, and pureed textures are available to meet individual dietary needs, and all-day access to snacks and hydration stations is provided. The community hosts family-style holiday meals and themed dining events throughout the year.

Life enrichment programs include daily activities tailored to resident interests, one-on-one companionship, resident clubs such as the Men's Club and Card Sharks, and memory care-specific programming for cognitive engagement. Spiritual services and reflection opportunities are available in a private chapel, and scheduled community outings connect residents to local shops, restaurants, and attractions.

Located in the heart of Olean's close-knit community, the facility is within walking distance of local shops and restaurants. The grounds feature peaceful courtyards with gazebos for reflection and relaxation. Family visitation is open 24 hours a day, allowing flexible visiting at any time.

Types of Care at Eden Heights of Olean

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews of Eden Heights of Olean

4.5overall · 38 ratings combined

4.5★ on Google (38)

Susie

Jul 2026

via Google

The staff are always smiling and are always around to help. My mom has been here for 3 years. My mom is happy, and is always busy. When she was home, she just sat around in her chair watching TV. I wish we would have brought her here sooner!

Kelly

Jul 2026

via Google

The staff at Eden Heights of Olean are simply amazing. They take the time to listen, and give every resident the personalized care that they deserve. The Executive Director will even drive a resident to an appointment if needed! The Wellness Director will hug and cry with families. The PCA's will spend extra time to help residents look and feel their best. The Nurses will bring medication right to the resident's rooms! Every staff person makes it feel like home.<br><br>There are also Primary Care Physicians, Podiatrists, and Optometrists that come right to Eden Heights of Olean!<br><br>Did you know that your pets can move in with you at Eden Heights of Olean?

Kimberly Tierson

Jul 2026

via Google

Such a cozy, warm, and loving environment. The staff are attentive and caring, and all of the different personalities of the residents just make the place so fun and welcoming. ❤️ The wellness director has the biggest, most beautiful heart. And the Executive Director displays so much knowledge and professionalism. Eden Heights is my home away from home.

Lisa Howarth

Feb 2026

via Google

We realized that our loved one could no longer live at home. It was no longer safe for her and we needed to find a safe, clean, and warm environment for her to live in. Gary answered all of our questions and made the process as seamless as possible. Gary even helped us move in furniture and he set up my loved one's television before I even asked him if someone could assist us. Although this is a tough decision for families, Eden has been very welcoming and caring. Looking forward to seeing what this next chapter brings.

Kelly Coustenis

Jan 2026

via Google

My mother needed a respite stay. Gary and Kelly were wonderful. They explained the process thoroughly and were amazing to deal with. They made the process go smoothly. While there, my mom was well taken care of and enjoyed the different activities they offered. She was happy and healthy!

Request information

Ask about availability, pricing, or a tour. Your details go only to Eden Heights of Olean — never sold or shared.

Frequently Asked Questions

What types of care does Eden Heights of Olean offer?

Eden Heights of Olean offers Assisted Living and Memory Care.

Where is Eden Heights of Olean located?

Eden Heights of Olean is located at 161 South Twenty-Fifth Street in Olean, New York.

What do families say about Eden Heights of Olean?

Reviewers overwhelmingly praise the admissions team, especially Gary Milliman, for making move-in smooth and stress-free, and many describe the caregiving staff as warm, attentive, and family-like. A few detailed negative reviews raise concerns about staff professionalism, short-staffing on some shifts, and lapses in housekeeping/laundry care.

How can families visit Eden Heights of Olean?

Submit the Request Information form on this page to connect with Eden Heights of Olean and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Eden Heights of Olean? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Olean.