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Eastgate Village Retirement Center

3500 Haskell Blvd

4.4(16 ratings)· Muskogee average: 4.2

Eastgate Village Retirement Center, photo 1

Quick Facts

Total units
110
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
110
Licensed capacity
Licensed for up to 110 residents
Veteran resident population
Serves a notable number of veteran residents

What Families Think

Most reviewers describe Eastgate Village as clean, friendly, and attentive, with several praising specific staff members by name for going above and beyond. However, one detailed review raised serious concerns about sanitation, supply shortages, and staff attentiveness that families should weigh carefully.

The Good

  • Staff praised as friendly and caring by name
  • Facility described as clean and fresh
  • Long-tenured community with consistent quality of care
  • Helpful with appointments and resident needs

The Bad

  • One detailed report of stained linens and bed pad shortages
  • One report of dim lighting raising safety concerns
  • One report of staff not attending to residents promptly

AI-generated from reviews and community data.

Eastgate Village Retirement Center is a senior living community in Muskogee, Oklahoma offering Skilled Nursing / Long Term Care. Families rate it 4.4 out of 5 across 16 reviews.

About Eastgate Village Retirement Center

Eastgate Village Retirement Center is a skilled nursing / long term care community in Muskogee, Oklahoma. The community is licensed for up to 110 residents.

Families rate Eastgate Village Retirement Center 4.4 out of 5 based on 17 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Eastgate Village Retirement Center

Skilled Nursing / Long Term Care

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Reviews of Eastgate Village Retirement Center

4.4overall · 16 ratings combined

4.4★ on Google (16)

MUSKOGEE PHOENIX NEWSPAPER

May 2026

via Google

Review of Eastgate Eastgate presents well from the outside, but my experience inside did not match the initial impression. During my visits, I observed several sanitation and care concerns: Linens: Many bath blankets, pads, and sheets were visibly stained. Supplies: There appeared to be a shortage of bed pads for residents. I saw bath blankets being used as an alternative to absorb urine and feces. Lighting: Room lighting was very dim, which made the environment feel unsafe and difficult for both residents and staff. Especially in the event of a critical moment. Staff conduct: On multiple occasions, staff were congregated at the nurses’ station engaging in personal conversation rather than conducting rounds or attending to residents. Families expect a clean, well-stocked, and attentive environment for their loved ones. Based on what I saw, Eastgate fell short in these basic areas. I hope management addresses these issues, because residents deserve better. A lot of their Vets are needing evaluation but this brings issues between the VA and the MGM contract. Instead of getting them the help they really need they’re trying to hide it. All because they don’t want to lose the contract. Families need to speak up and make sure your loved ones are safe!

Anthony Covington

Aug 2025

via Google

Nice lovely nursing home. Staff is great and helps with any questions I may have. Takes good care of my grandfather and makes sure he makes it on time to his appointments! Definitely recommend!

Trouble6969x

Aug 2025

via Google

I Highly recommend Eastgate for professional care for your loved one! The facility is clean and fresh and has a "resort feel" when you walk in, and you feel "at home". The place is well-staffed, and the nurses and staff are very friendly and caring. One in particular, Brad, has been very helpful and gone above & beyond to make sure my loved one feels taken care of and treated like family. I have spoken with many of the residents while visiting my loved one, and they all say how much they love it there! So if you're looking for a warm and cheerful place for your loved one, I would highly recommend that you make sure to check out Eastgate! Thank you, Dawn

Cary McClenan

Jul 2025

via Google

I have been a part of Eastgate Village for most of life (about 30 years) and though we have been through a couple of changes in ownership, the quality of care has not changed. We may not be perfect, no one is, but I can tell you we strive to be the best and give the best for our residents!

wilma booth

Mar 2025

via Google

The facility is awesome! It is always clean and ALWAYS smells good!! Staff is so friendly and always greets u :) the day shift nurse Savanah is top notch! She is knowledgeable and very competent in her position. My brother was there was a short stay of 10 days and if needed we would return. I give this facility a 10+.

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Government Inspection History

4 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 2, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 22, 2025

Feb 6, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

Nov 6, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 26, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2023

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2023

  • Have properly located and lighted "Exit" signs.

    Severity C of L: potential for minimal harm, widespreadCorrected May 22, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected May 22, 2024

Apr 22, 2022Fire Safety StandardHealth Standard15 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2022

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2022

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2022

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 7, 2022

  • Have proper medical gas storage and administration areas.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 7, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Eastgate Village Retirement Center offer?

Eastgate Village Retirement Center offers Skilled Nursing / Long Term Care.

Where is Eastgate Village Retirement Center located?

Eastgate Village Retirement Center is located at 3500 Haskell Blvd in Muskogee, Oklahoma.

What do families say about Eastgate Village Retirement Center?

Most reviewers describe Eastgate Village as clean, friendly, and attentive, with several praising specific staff members by name for going above and beyond. However, one detailed review raised serious concerns about sanitation, supply shortages, and staff attentiveness that families should weigh carefully.

How did Eastgate Village Retirement Center do on recent health and safety inspections?

Eastgate Village Retirement Center had 4 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Eastgate Village Retirement Center?

Submit the Request Information form on this page to connect with Eastgate Village Retirement Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Eastgate Village Retirement Center? Claim this listing to update photos, pricing, and details. It's free.

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