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Countryside Assisted Living and Memory Care of Muskogee

3211 Chandler Rd

3.8(26 ratings)· Muskogee average: 4.2

Countryside Assisted Living and Memory Care of Muskogee, photo 11 / 4

Quick Facts

Respite Care
Offers short-term respite stays for families

What Families Think

Azalea Gardens in Muskogee, Oklahoma is an assisted living and independent living community that reviewers generally describe as warm and staffed by caring, attentive employees. However, a number of reviews raise serious concerns about lost belongings, dehydration during a respite stay, billing errors, and inconsistent leadership and activity engagement.

The Good

  • Staff frequently praised as caring and attentive
  • Residents described as clean and well cared for
  • Warm, home-like atmosphere noted by visitors
  • Individual staff members specifically thanked by families
  • Nursing staff singled out as excellent

The Bad

  • One report of lost belongings after flooding, unresolved for months
  • One serious report of dehydration and UTI during respite stay
  • One report of billing and accounting errors causing confusion
  • Multiple reviewers noted inconsistent leadership after director changes
  • One report activity director excludes some residents
  • One report memory care residents not adequately assisted with feeding

AI-generated from reviews and community data.

Countryside Assisted Living and Memory Care of Muskogee is a senior living community in Muskogee, Oklahoma offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 26 reviews.

About Countryside Assisted Living and Memory Care of Muskogee

Azalea Gardens is an assisted living and independent living community in Muskogee, Oklahoma, serving older adults who need varying levels of support, including those with memory care needs related to dementia and Alzheimer's.

Families consistently praise individual staff members for attentive, hands-on care, one family wrote, "the staff goes above and beyond for their residents." Several reviews highlight cleanliness and activities when staffing is strong. However, recent reviews raise significant concerns: families report inconsistent engagement in memory care programming, inadequate assistance with feeding and hydration for residents with advanced dementia, issues with personal belongings going missing, and billing errors that persisted even after residents left the community.

The facility holds a 3.8/5 rating across 26 Google reviews, with stark divides between five-star endorsements and one-star accounts describing lapses in dementia care, administrative problems, and quality inconsistencies that appear linked to staffing transitions.

Types of Care at Countryside Assisted Living and Memory Care of Muskogee

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Countryside Assisted Living and Memory Care of Muskogee

3.8overall · 26 ratings combined

3.8★ on Google (26)

Donna Clark

Nov 2024

via Google

I'd like to thank the staff and nurses they were wonderful with my sister always helping with whatever we needed, thankfully she's home with me now but would not hesitate to use this facility again. Very clean and always friendly. Thank You!

Karen Horn

Oct 2024

via Google

This is not a memory facility my mom was in there due to Alzheimer’s and they did nothing to help her. Everyone knows in the later stages they forget how to feed their self, they did nothing to help her. And that’s just one of the problems.<br>Her room was always dirty until you called and complained. Again this is NOT a memory facility

April Wise

Aug 2024

via Google

I want to say thank you to Kala, Ben and Ashley for going above and beyond to make my husband feel welcome and cared for in his new home away from home. I appreciate what you have done for him and me. Thank you.

A Google User

Aug 2024

via Google

I have been in and out of Azalea Gardens for the past couple of years and have always had a great experience. I have always witnessed the staff going above and beyond for their residents. They keep the residents clean and well presentable. I’m unsure of the new director but the girl who was running it for a couple months always went above and beyond. I can’t seem to remember her name but she worked as a med tech and worked her way up to sitting in the director position. She was the highlight of Azalea Gardens her and the current nurse Michelle made an amazing leader group they worked well together always. Everytime I was there I witnessed her interacting with the residents and staff and making sure they are all in a GREAT mood. I seen her working every position in the facility when it was needed, I wish she would come back and help brighten the atmosphere again. I just wish the positive atmosphere that the previous director created would return, just doesn’t seem as positive when I come in anymore. Michelle the nurse is AMAZING.

Caleb Fisk

Aug 2024

via Google

I have been in and out of Azalea Gardens for the past couple of years and have always had a great experience. I have always witnessed the staff going above and beyond for their residents. They keep the residents clean and well presentable. I’m unsure of the new director but the girl who was running it for a couple months always went above and beyond. I can’t seem to remember her name but she worked as a med tech and worked her way up to sitting in the director position. She was the highlight of Azalea Gardens her and the current nurse Michelle made an amazing leader group they worked well together always. Everytime I was there I witnessed her interacting with the residents and staff and making sure they are all in a GREAT mood. I seen her working every position in the facility when it was needed, I wish she would come back and help brighten the atmosphere again. I just wish the positive atmosphere that the previous director created would return, just doesn’t seem as positive when I come in anymore. Michelle the nurse is AMAZING.

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Frequently Asked Questions

What types of care does Countryside Assisted Living and Memory Care of Muskogee offer?

Countryside Assisted Living and Memory Care of Muskogee offers Assisted Living, Independent Living and Memory Care.

Where is Countryside Assisted Living and Memory Care of Muskogee located?

Countryside Assisted Living and Memory Care of Muskogee is located at 3211 Chandler Rd in Muskogee, Oklahoma.

What do families say about Countryside Assisted Living and Memory Care of Muskogee?

Azalea Gardens in Muskogee, Oklahoma is an assisted living and independent living community that reviewers generally describe as warm and staffed by caring, attentive employees. However, a number of reviews raise serious concerns about lost belongings, dehydration during a respite stay, billing errors, and inconsistent leadership and activity engagement.

How can families visit Countryside Assisted Living and Memory Care of Muskogee?

Submit the Request Information form on this page to connect with Countryside Assisted Living and Memory Care of Muskogee and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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