MyLivingChoice

East Troy Manor

3271 North St

4.5(28 ratings)

East Troy Manor, photo 1

Quick Facts

Total units
50
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
50
Ownership
Nonprofit-operated skilled nursing community
Language access
24/7 interpretation services for residents and providers
Respite care
Short-term respite stays available for family caregivers
Transportation
Community van service for appointments and outings

What Families Think

Families describe East Troy Manor as a skilled nursing and rehabilitation facility where staff go well beyond basic care, coordinating therapy, communication, and discharge planning closely with residents and their families. Reviewers consistently mention strong physical, speech, and occupational therapy outcomes, along with a warm, family-like atmosphere among staff.

The Good

  • Highly rated rehabilitation therapy outcomes, per multiple reviewers
  • Staff described as compassionate and treating residents like family
  • Regular, proactive communication with families during care
  • Coordinated discharge planning and home care follow-up
  • Dedicated social work support praised by families
  • Residents kept engaged through structured activities

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

East Troy Manor is a senior living community in East Troy, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 28 reviews.

About East Troy Manor

East Troy Manor is a skilled nursing facility in East Troy, Wisconsin, offering a variety of care levels including inpatient and outpatient care, rehabilitation therapy, short-term respite care, and specialized memory support for those with memory loss illnesses.

The community provides individualized care and assistance with activities of daily living in a home-like atmosphere. Services include short-term rehabilitation therapy designed to help residents prepare for return home, as well as long-term skilled nursing care with personalized care plans. End-of-life care and comfort support are also available for families and their loved ones.

East Troy Manor features a newly remodeled, modern therapy gym fully equipped for effective rehabilitation care. The facility offers community van service for medical appointments and group outings, and provides 24/7 language interpretation services for residents and healthcare providers.

The community maintains an open visitation policy with visiting allowed 24/7, with designated quiet hours from 8 PM to 8 AM daily.

Types of Care at East Troy Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of East Troy Manor

4.5overall · 28 ratings combined

4.5★ on Google (28)

Nanc

Jan 2026

via Google

East Troy Manor, was not a planned place to go to at 52yo. But my body and hospital felt differently. I had a big fall in my home majorly messed up 1 foot requirement surgery and a plate an 6 screws and opposite leg had fibula injury. I didn’t want to be here at all! And I was rude and I just stuck to myself. The staff never gave up on me and came in with smiles and compassion positive attitude for my treatment plan. The whole staff from kitchen to business office were amazing and you can feel their attention to detail matched their caring nature on wanting you to give you best care possible during the unpleasant moments of my life. My walls came down a the personal relationships I made will never be forgotten.each person who worked with me I won’t forget! When my family could not get to visit me they filled in with the goofy joking around to shared stories of our families. They have so many activities for all the residents. It’s a shame I wasted the 1st few months here.and finally months 4,5 and 6 were so much fun. They think of everything 2days from now and I be at home with my lovely cat and hopefully visits from my kids. They set my all my prescription, follow up home care and therapy they took care of it all . My insurance is reason out of nowhere I had such high pt liability. Would not factor my rent my utilities I pay with small ssdi pay.. So when they say will fight for your care that is a large understatement! I could go on for days and days what a beautiful family East Troy Manor is to all residents and their families! Thank you ETM

Chris Koterba

Dec 2025

via Google

I won’t bury the lead here. East Troy Manor has provided my dad the best care he has ever received from a rehab facility and I have no hesitation in recommending them to anyone in need of Rehabilitation Therapy, Skilled Nursing care or any of the other services they offer. With that out of the way, allow me to offer some details. A couple months ago my dad fell and had to go to the hospital. It turns out he had an underlying bladder and Urinary tract infection that led to him developing metabolic encephalopathy which caused, in my dad, pretty severe brain dysfunction. He lost the ability to move, like getting out of bed, restroom duties, etc. He developed a strong stutter and there was a noticeable decline in his overall brain faculties. Once he was stabilized, he was transferred to East Troy Manor. My dad professes not to remember very much at all from that time but he does remember feeling like he was going into hospice care. However, the staff at East Troy Manor got him settled in and began caring for him. The physical therapist began working with him, moving muscles and limbs and eventually got him able to stand up. Once they achieved that, he began to feel hope which encouraged him to try harder and along with their coaching and support he was eventually able to take a couple steps. From there the story gets to be almost a Hallmark Movie level recovery story. They set him up with a speech therapist and an occupational therapist and he just bloomed. The support he received from the therapy team in tandem with the AM and PM Nursing staff, a dedicated food service team and the most dedicated Social Worker I’ve ever met means that after just over two months, my dad was able to return to his home and will be here with us for Christmas. His stutter is completely gone, he’s able to shower and dress himself. He can manage his appointment and pay his bills. His recovery is truly remarkable and while, of course, a lot of that has to do with my dads personality and determination, I don’t really believe we would have this outcome if he hadn’t been sent to East Troy Manor.

Cindy Micha

Sep 2025

via Google

As a partner of East Troy Manor, I can confidently say they provide truly remarkable care. Their team is full of friendly, caring professionals who go above and beyond to make residents feel engaged and happy. I'm always greeted warmly and have seen firsthand the incredible dedication of their staff. The therapy services are second to none, and Anna's passion and deep expertise are evident in everything she does. For top-tier therapy or long-term care, I highly recommend giving them a call.

Bruce Ranke

Feb 2025

via Google

My mother in law received excellent care at East Troy Manor. The staff was very professional, she was treated like apart of their families. They made sure she was included in all the activities. When it was time to transfer her they sent an extra staff member to sit with her in the wheelchair van as she was getting anxious. When we arrived at assisted living they helped us get her settled into her new room. They went above and beyond.

Michele W.

Feb 2025

via Google

My mom was admitted to East Troy Manor on 1/21. She received excellent care, the staff was most efficient, compassionate and professional. Their team worked with us to get my mom ready to go home to a safe environment. We received regular follow up from the staff and I really appreciated the communication. My mom loved her stay and cannot say enough about the staff!

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Government Inspection History

5 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth Standard5 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2026

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 8, 2026

Jul 24, 2025Health Complaint10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2025

  • Provide training in compliance and ethics.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2025

Apr 1, 2025Health Complaint3 citations
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 7, 2025

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 7, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025

Aug 15, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Sep 13, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 26, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

Jul 12, 2023Fire Safety StandardHealth Standard16 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Aug 9, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2023

  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2023

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does East Troy Manor offer?

East Troy Manor offers Skilled Nursing / Long Term Care.

Where is East Troy Manor located?

East Troy Manor is located at 3271 North St in East Troy, Wisconsin.

What do families say about East Troy Manor?

Families describe East Troy Manor as a skilled nursing and rehabilitation facility where staff go well beyond basic care, coordinating therapy, communication, and discharge planning closely with residents and their families. Reviewers consistently mention strong physical, speech, and occupational therapy outcomes, along with a warm, family-like atmosphere among staff.

How did East Troy Manor do on recent health and safety inspections?

East Troy Manor had 5 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit East Troy Manor?

Submit the Request Information form on this page to connect with East Troy Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at East Troy Manor? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of East Troy.

Prefer to stay home?

Home care agencies serving East Troy bring help to the house: daily living, companionship, and respite for family caregivers.